Toyota of Rockwall - Service Center

Excellent Service I go often, and they are always friendly, the lounge is always clean. They also give me a free wash and vac every time. I highly recommend. I go often, and they are always friendly, the lounge is always clean. They also give me a free wash and vac every time. I highly recommend. More

Great customer service. From start to finish, everything from making the appointment to payment and picking up the vehicle after service was handled, timely, smoothly, and pr From start to finish, everything from making the appointment to payment and picking up the vehicle after service was handled, timely, smoothly, and professionally. I really appreciate Justin. He did a fantastic job of keeping me updated about the timeline and process as well. Would highly recommend Toyota of Rockwall for both the car buying AND car servicing experience. So far, I have been very pleased with them. More

Amazing service We have recommended Toyota of Rockwall to all our family and friends. All the employees are friendly and very helpful. And the service is fast We have recommended Toyota of Rockwall to all our family and friends. All the employees are friendly and very helpful. And the service is fast More

I came for my appointment but parts were sent back I showed up for my appointment but I was told the parts were sent back, I am still waiting for parts till today. I just wasted my day going to my appo I showed up for my appointment but I was told the parts were sent back, I am still waiting for parts till today. I just wasted my day going to my appointment. Very nice employees but nothing gets done! More

Toyota of Rockwall's Service Department is The BEST I've been using Toyota of Rockwall's service department solely since I purchased my vehicle. Carl is the service adviser I've primarily used and he ma I've been using Toyota of Rockwall's service department solely since I purchased my vehicle. Carl is the service adviser I've primarily used and he makes you feel like he's your best bud and that there are no other customers in the facility. I thought I only got this kind of treatment, but over the years have seen everyone who gets Carl getting the same. Don't get me wrong, all of the staff is beyond nice, but since I mostly deal with Carl I can attest to his honesty and professionalism. Carl serves as the best rep possible for Toyota as he makes me want to continue my relationship with the company by purchasing my next vehicle thru them because I know I will receive excellent care when/if I have to bring my car in for service. I don't have the desire to do this for a lot of other services I get from other institutions, but I make the attempt to contact the service manager every time I go in for service just to secure that management knows without a doubt I appreciate Carl and the staff in the service department. Whatever they are paying him, it should be increased. If you need service on your Toyota, Lexus, Scion or other vehicle, I'd suggest you utilize Toyota of Rockwall and ask for Carl. More

Superior service! Service great as always! I did not have an appointment but was in and out in an hour for my 25,000 mile check. Never a problem there! I love this deal Service great as always! I did not have an appointment but was in and out in an hour for my 25,000 mile check. Never a problem there! I love this dealership More

Excellance My experience was 5 Star. From the time I got there untill I left I was very well taken care of. My Service Advisor, Kasey, was informative and kept My experience was 5 Star. From the time I got there untill I left I was very well taken care of. My Service Advisor, Kasey, was informative and kept me updated on the progress of my car. I was very pleased with the work done. More

Excellent. Everything went very Well from the time I drove in until I left. Casey was very friendly and polite. She was business like and the car was clean when Everything went very Well from the time I drove in until I left. Casey was very friendly and polite. She was business like and the car was clean when I it was returned . More

Rav 4 Went to this dealership to purchaseat my 2016 toyota rav 4. There was no pressure from the sales man and the transaction went thru no problems and I Went to this dealership to purchaseat my 2016 toyota rav 4. There was no pressure from the sales man and the transaction went thru no problems and I am enjoying my new car. More

5000 mile service - Great experience Representative was friendly and very helpful. The service was performed quickly. In addition, the service team washed my car. The service was profe Representative was friendly and very helpful. The service was performed quickly. In addition, the service team washed my car. The service was professional and complete. More