Toyota of Rockwall - Service Center

Great Toyota of Rockwall is excellent. I drive an hour out of my way to get my service done at Rockwall. Kyle always get my SUV taken care of in a timely m Toyota of Rockwall is excellent. I drive an hour out of my way to get my service done at Rockwall. Kyle always get my SUV taken care of in a timely manner, goes over all the paper work and gets me on my way. Love this dealership. More

Nail in tire An indicator on the dash indicated that one or several tires had loss some pressure although they all looked fine to me. However, took it to Toyota of An indicator on the dash indicated that one or several tires had loss some pressure although they all looked fine to me. However, took it to Toyota of Rockwall and within minutes it was determined that there was a nail in one of the tires. They fixed in a matter of minutes, didn't even have the to finish a cup of coffee and we were back one the road. More

Quality,efficient maintenance check The service center fit into their schedule a request for maintenance check and oil change after a road trip. Although a walk-in, the process was perfo The service center fit into their schedule a request for maintenance check and oil change after a road trip. Although a walk-in, the process was performed in a courteous manner. They even took time to explain the checks being performed and benefits of having purchased the vehicle from this location. I definitely felt valued as a consumer. More

Great Experience Great service representative, very timely service, great surroundings to wait in while the car is being serviced. I will use Toyota of Plano in the f Great service representative, very timely service, great surroundings to wait in while the car is being serviced. I will use Toyota of Plano in the future. More

In warranty routine service Toyota always sticks to high standards when it comes to services. They are transparent in their dealings and never push for unnecessary services and t Toyota always sticks to high standards when it comes to services. They are transparent in their dealings and never push for unnecessary services and their price are comparable to better than other service centers. More

Great service Tpyota of Rockwall is always a pleasant experience. The service department is attentive and thorough. While I;m waiting, I take advantage of the exce Tpyota of Rockwall is always a pleasant experience. The service department is attentive and thorough. While I;m waiting, I take advantage of the excellent coffee machine and the cookies that are available for their customers to enjoy. The staff is friendly and always ready to help or answer questions. I especially appreciate David Robertson in the Service Department. He makes me feel that my Corolla is in good hands. I also love the free car washes as I drive away in an exceptionally clean car. More

Outstanding Dealership Every time I have service done on my vehicle I pull into the drive and immediately have an employee open my door and ask me who I am here to see e Every time I have service done on my vehicle I pull into the drive and immediately have an employee open my door and ask me who I am here to see even though my service adviser is already making his way towards me (Eric Griego) If I need a speedy service or if i have time to wait the employees at Toyota of Rockwall always make sure I am well taken care of! More

Service I took my vehicle into Rockwall Toyota (a Toyota 4Runner) for the front end alignment to be looked at as it was pulling to the right. They got it and I took my vehicle into Rockwall Toyota (a Toyota 4Runner) for the front end alignment to be looked at as it was pulling to the right. They got it and as it turned out it was off. They adjusted it and now the vehicle works great. They also provided a wash and it was down well. More

I don't understand why I don't understand why, whenever I drive in to the bay for service, the attendants, with the exception of David Robertson and Gaylan, always go to the I don't understand why, whenever I drive in to the bay for service, the attendants, with the exception of David Robertson and Gaylan, always go to the car Behind me! It's as if I'm invisible; not very professional! David, however, is always very attentive, he even opens the door for me; now that's service. I purchased my car from Toyota, so I'll continue to go there for service. However, I would like to be treated with the same respect and courtesy that the 'other' customers are given. More

Excellence & respect Toyota of Rockwall service is excelkent so Continue to go there w my 2nd Toyota. The are thorough telling me what should be done ahead of time; the wa Toyota of Rockwall service is excelkent so Continue to go there w my 2nd Toyota. The are thorough telling me what should be done ahead of time; the wait is appropriate for the work; the waiting facilities are so comfortable. I llam treated w respect, which does not always happen when you are 64 yrs old. I strongly recommend the service dept. More