Toyota of Rockwall - Service Center

Great Customer Service When I come in, I am directed to whomever I need to get the job done. The job is reviewed, pricing discussed, then fixed. THX When I come in, I am directed to whomever I need to get the job done. The job is reviewed, pricing discussed, then fixed. THX More

bought car brand new from dealership with wheel protection When I went In for my free maintenance which cover tore rotations and oil changes they told me that I needed all 4 new tires because my tread was 2/32 When I went In for my free maintenance which cover tore rotations and oil changes they told me that I needed all 4 new tires because my tread was 2/32 I believe. Why did Toyota not warn me when my tread was getting low so that I could use my replacement warranty. But instead of warning me throughout the five services about my tread they waited until it was time for all four new tires and my warranty will not cover that because the tread was too low. Everything's been good so far besides this I feel like this is a scam just to make money. I did pay next or $20-$30 a month for my tire protection and I can't even use it. Also I'd like you to keep in mind that the Yokohama's that are on my car cost $170 apiece. So replacement with labor is over $1000. Long story short I could've had all my tires replaced for free at Toyota would've warned me that my tread count was low. Juan Chavez 2014 Scion tC More

Replaced wheel Service providers ho above and beyond! Very friendly. Ordered part and kept me posted on when it was estimated to arrive. Contacted me as soon as it Service providers ho above and beyond! Very friendly. Ordered part and kept me posted on when it was estimated to arrive. Contacted me as soon as it arrived and hot vehicle fixed. More

Having ny Camry serviced First and foremost I want to thank Carl David for going above and beyond for helping me when I brought in my car to be serviced. He was very informati First and foremost I want to thank Carl David for going above and beyond for helping me when I brought in my car to be serviced. He was very informative and he also let me know how everything was coming along while I waited for my car. I will continue to get my car serviced at Toyota of Rockwall. Customer service was awesome with all the people I came in contact with. Thank yall More

Great service! Was great service I would recommend to all Beautiful facility nice people and wonderful customer service. Not to mention the complimentary car wash gr Was great service I would recommend to all Beautiful facility nice people and wonderful customer service. Not to mention the complimentary car wash great experience. More

The experience with Toyota Quick, courteous service. The experience was well worth the wait. The accommodation in the waiting area was very pleasant.the service experience is a Quick, courteous service. The experience was well worth the wait. The accommodation in the waiting area was very pleasant.the service experience is a "no hassle "process More

service manager worked with me on camry problem 2014 camry started making a noise during first start up in the morning and service adviser helped me help by working with the factory to get it covere 2014 camry started making a noise during first start up in the morning and service adviser helped me help by working with the factory to get it covered since we were still within mileage but a little over months More

Great!!! Friendly family atmosphere. The staff knows how to conduct business in the most pleasant way. I will continue to do business with them always. Dale an Friendly family atmosphere. The staff knows how to conduct business in the most pleasant way. I will continue to do business with them always. Dale and Wes are the best. More

Will not honor warranty Will not replace defective steering wheel. Took pictures and blamed me for the defect. Like I'm a liar. Cannot get anyone to provide number or name Will not replace defective steering wheel. Took pictures and blamed me for the defect. Like I'm a liar. Cannot get anyone to provide number or name to Distrioct Manager. More

Fist car appointment Friendly, fast, professional, knowledgeable. They go the extra mile!! An appointment I dont dread going to! Justin is friendly and professional, doe Friendly, fast, professional, knowledgeable. They go the extra mile!! An appointment I dont dread going to! Justin is friendly and professional, does a fine job. Only wish could get free car washes at other dealers too! More