Toyota of Rockwall - Service Center

Great people and service! The customer service is outstanding at this dealership service department and if something isn't done right they'll make it right! Drew in sales is ve The customer service is outstanding at this dealership service department and if something isn't done right they'll make it right! Drew in sales is very knowledgeable and easy going and Justin in service is always friendly and extremely conscientious about making sure all work is done thoroughly. More

Excellent Customer Service My Service Advisor; Carl was extremely professional and provided me with great service. I continue to recommend Toyota of Rockwall for your Service De My Service Advisor; Carl was extremely professional and provided me with great service. I continue to recommend Toyota of Rockwall for your Service Dept. Mike Marciniak More

Nice people Everyone I deal with at Toyota of Rockwall is very kind and willing to help. The facility is always very clean and welcoming. So grateful to have this Everyone I deal with at Toyota of Rockwall is very kind and willing to help. The facility is always very clean and welcoming. So grateful to have this dealership nearby. More

very good service Service Rep. was very helpful and service was completed in a timely matter. why does this have to be 25 words. I said what I wanted to! Service Rep. was very helpful and service was completed in a timely matter. why does this have to be 25 words. I said what I wanted to! More

5000 mile check Everything went very well except the "maintenance needed soon" reminder wasn't reset. Everything else "top drawer".........now if some would send me Everything went very well except the "maintenance needed soon" reminder wasn't reset. Everything else "top drawer".........now if some would send me a note of how the "reminder" can be reset, I'd appreciate that very much. Floyd Wingrove More

Competent and friendly - Typical Justin Hogue experience - We have utilized Toyota of Rockwall in general and Justin Hogue in particular for the past four years. Every visit is the same. He will listen to an We have utilized Toyota of Rockwall in general and Justin Hogue in particular for the past four years. Every visit is the same. He will listen to any concern, make appropriate suggestions, and perform or schedule what is needed. In my opinion, sales are important to the success of a dealership, but service is paramount and Justin is as good as I've seen. Our latest purchase (2015 4 Runner) is due to how he has taken care of us on our 2012 Tundra. More

5000 mile service Very quick and courteous service. Love the clean and comfortable customer service waiting area. I was able to use the Wi-Fi and work remotely from t Very quick and courteous service. Love the clean and comfortable customer service waiting area. I was able to use the Wi-Fi and work remotely from the dealership. More

Great Customer service and Team Work There is great team work between Carl and Randy. Carl was busy with another customer when I arrived so was Randy but as son as he was done, which was There is great team work between Carl and Randy. Carl was busy with another customer when I arrived so was Randy but as son as he was done, which was quick, Randy jumped in to get me taken care of. These two guys are awesome to work with. Justin Hogue is also a great team player. In Justin's defense he tried to help me but I told him I would wait. More

Regular Maintenance Brought my truck in for regular maintenance, spoke with the technician Josh Perkins. Mr. Perkins was very professional and informative about the main Brought my truck in for regular maintenance, spoke with the technician Josh Perkins. Mr. Perkins was very professional and informative about the maintenance to be performed on my truck. More

GOOD, FAST, IN ONE MINUTE AND GONE THE NEXT. I,VE BEEN WITH THIS DEALERSHIP, ABOUT FOUR YEARS, FROM DAY ONE. WALKED IN ON A MONDAY AND DROVE OUT LATER IN THE TUNDRA I PURCHASED. IN THIS TIME ALL I,VE BEEN WITH THIS DEALERSHIP, ABOUT FOUR YEARS, FROM DAY ONE. WALKED IN ON A MONDAY AND DROVE OUT LATER IN THE TUNDRA I PURCHASED. IN THIS TIME ALL DEPARTMENTS HAVE BEEN GREAT, JUST LIKE WHAT I EXSPECTED IT TO BE, RIGHT UP TO THE PRESENT DATE. I EVEN STOP IN JUST TO SAY HI AT T5IMES. WHAT ELSE COULD A PERSON EXSPECT. A GREAT DEALERSHIP IN MY BOOK. IF I DO BUY ANOTHER TRUCK, IT WILL, WITHOUT A DOUGHT, BE AT TOYOTA OF ROCKWALL. IT,S A NO BRAINER. THANKS TO ALL OF THE PEOPLE THAT WORK THERE. MICHAEL PEEVEY More