3,653 Reviews of Toyota of Rockwall - Service Center
Tire replacement They gave me a opinion on tire replacement for my 2012 Prius. They explain the comment about my tire aglinment. Do not do it until I purchase new tir They gave me a opinion on tire replacement for my 2012 Prius. They explain the comment about my tire aglinment. Do not do it until I purchase new tires. More
Oil change Everything was great. The staff was very friendly and the service was quick. Except they forgot to put my sticker, for the next oil change on my wind Everything was great. The staff was very friendly and the service was quick. Except they forgot to put my sticker, for the next oil change on my windshield. Lol More
Car wash/detail and tint repair Dan Landrum was extremely professional. The car wash was not so stellar. Black vehicle left to air dry (spots everywhere but Dan sent it back to be Dan Landrum was extremely professional. The car wash was not so stellar. Black vehicle left to air dry (spots everywhere but Dan sent it back to be dryed correctly). Guess that's why it's free. Tint was not repaired correctly but Dan ensured the work would be corrected and it was. More
Great experience!! I had my 10k service. After my appt. was scheduled I received emails reminding me of the appt. When I arrived everything was ready and even though the I had my 10k service. After my appt. was scheduled I received emails reminding me of the appt. When I arrived everything was ready and even though their was a long line my car was taken at the time it was set up. All the staff was nice, the salesman I bought the car from, saw me and came over to greet me. Great team More
paint peeling Toyota of Rockwall was uncaring and unresponsive to an area of large pieces of paint peeling from roof in front of sunroof. We purchased a $2,000 plu Toyota of Rockwall was uncaring and unresponsive to an area of large pieces of paint peeling from roof in front of sunroof. We purchased a $2,000 plus extended warranty on a used car that had 27,000 miles on it. We were told that the extended warranty covered everything from bumper to bumper including even if we left a window open and the inside of the door needed to be replaced. One would think that since Toyota covers paint problems UP TO 36,000 miles that the extended warranty would take over after that. NO NO NO You will know my car when you see it going from Dallas to Point Texas and other parts of the Dallas and extended areas. It will have signs on it regarding Toyota poor paint job and Rockwall Toyota not wanting to fix the problem. You will not only lose me as a customer forever more, but you may lose more customers. It probably wouldn't have cost the dealership $300 to have the roof repainted. instead, it may end up costing a few hundred in sales! More
Best Toyota Dealership in Texas for Service David Robertson is by far the best service technician I have dealt with. He's kind, courteous and was ready to service my vehicle upon arriving for a David Robertson is by far the best service technician I have dealt with. He's kind, courteous and was ready to service my vehicle upon arriving for an oil change. I wasn't there all day, which was wonderful. My car was blocked in when finished and Kyle Rust rushed to my aid. He kindly guided me to another exit. Thank you David & Rusty! More
Service was great Very professional from beginning to the end. They were very efficient and helpful with the entire service process. Will happily take my vehicle back t Very professional from beginning to the end. They were very efficient and helpful with the entire service process. Will happily take my vehicle back to them. More
Quality Service Always ready to serve you, on time. Treat you like you are there only customer. Would highly recommend. Also good for body work. used them for 5 year Always ready to serve you, on time. Treat you like you are there only customer. Would highly recommend. Also good for body work. used them for 5 years now. More
OIl change and Tire Rotation Service for 20K Excellent!!! Very Friendly and clean atmosphere. I arrived a bit late and was greated with respect in the atrium. It was a bit busy, buy I feel that I Excellent!!! Very Friendly and clean atmosphere. I arrived a bit late and was greated with respect in the atrium. It was a bit busy, buy I feel that I was very well taken care of and in ample amount of time for my service. More
Toyota of Rockwall Been bringing my wife's FJ to this dealership for a few years now. The service has always been great! Would recommend this dealership to everyone. Been bringing my wife's FJ to this dealership for a few years now. The service has always been great! Would recommend this dealership to everyone. More