Toyota of San Bernardino

Good customer service First of all, we would not come in if it not for the great customer service we received from Candace. We called many dealership and Candace was the on First of all, we would not come in if it not for the great customer service we received from Candace. We called many dealership and Candace was the only one who stayed with us over the phone and answer all of our questions. Every one else gave us vague answer and wants us to come to the dealership right away. Second, they [max, will, Michael (finance)] made us all comfortable when we got there. The service was fast. We expected to be there longer but they got us out pretty fast! Thanks a lot! More

Lack of communication They kept calling me asking for Vanessa... every single time I told them I am not Vanessa, and yet this still called me and now they just texted me as They kept calling me asking for Vanessa... every single time I told them I am not Vanessa, and yet this still called me and now they just texted me asking for a review and after this kind of lack of listening on their part I would never recommend this dealership for anything. More

Service department Jaime Rodriguez takes the time out very patiently To listen what’s going on with the car,and good in giving suggestions and follow up on that Jaime Rodriguez takes the time out very patiently To listen what’s going on with the car,and good in giving suggestions and follow up on that More

Easy. Very friendly , professional and painless , just what you need when your making a big decision. Good experience , glad i picked Toyota of San Bernardi Very friendly , professional and painless , just what you need when your making a big decision. Good experience , glad i picked Toyota of San Bernardino for my first new car purchase. More

Pleased with our purchase experience We were happy with our experience with Salesman Tim and feel we got a fair deal. The dealership infrastructure looks tired but we understand they have We were happy with our experience with Salesman Tim and feel we got a fair deal. The dealership infrastructure looks tired but we understand they have plans to build a new center- so makes sense they don’t upgrade now. Overall pleased with them. Jeff the finance person made the experience easy. More

Service Good Service and waited a moderate time for my car to get its second service done . Very polite and friendly workers. Satisfied with the outcome. Good Service and waited a moderate time for my car to get its second service done . Very polite and friendly workers. Satisfied with the outcome. More

Quick and easy! Had no problems! Showed up with no appt and left within a hour, The advisor explain what they did and what I probably should look for down the line fo Had no problems! Showed up with no appt and left within a hour, The advisor explain what they did and what I probably should look for down the line for my car and asked if there was anything else I needed. Excellent customer service! love Toyota of san bernardino More

Service Good service for my Highlander ,the guys name is Todd Hansen he is very nice guys. He halp me,he checked my points, I have $25 point, and he give me - Good service for my Highlander ,the guys name is Todd Hansen he is very nice guys. He halp me,he checked my points, I have $25 point, and he give me - for my bill. He talking nice and he explained everything for my car.thank you so much TODD Hansen,you have nice day. More

Delighted with my choice Dan Harris made my experience pleasant. I called him told him what I wanted and he found it. Then I came down to pick up my truck. Came home happy Dan Harris made my experience pleasant. I called him told him what I wanted and he found it. Then I came down to pick up my truck. Came home happy More

Service they gave an excellent service to my scion xb, I had a loose screw of the battery without which I commented they repaired it, I had taken my vehicle t they gave an excellent service to my scion xb, I had a loose screw of the battery without which I commented they repaired it, I had taken my vehicle to other places for service and it has not made this type simple adjustments means that they are paying attention and giving a good service to the clients More