Toyota of San Bernardino

Everyone we worked with during the process was professional, thorough and nice. Our expectations and needs were met and we’d recommend this dealership. We were very impressed with the timeliness professional, thorough and nice. Our expectations and needs were met and we’d recommend this dealership. We were very impressed with the timeliness of their communications and how much effort they put into ensuring our satisfaction. More

I made an appointment before coming A service writer was at my door right as they were taking cars. Greeted me nicely. Advised Mark as to why I had come to their service department at my door right as they were taking cars. Greeted me nicely. Advised Mark as to why I had come to their service department More

Excellent job done by all people that help me through the process of Leasing my 4Runner From the salesperson (Miguel) thru everyone involved in the process All very professional kept everything simple an process of Leasing my 4Runner From the salesperson (Miguel) thru everyone involved in the process All very professional kept everything simple and all my questions and concerns were addressed and I left the dealership very happy with the deal I got I will definitely recommend them TSB Thanks guys for the excellent job More

The service department needs to be told to address customer as Mr. & Mrs. Calling my 65year old wife by her name plain rude this is not the first time customer as Mr. & Mrs. Calling my 65year old wife by her name plain rude this is not the first time More

Nice and friendly environment. Excellent customer service. Service department was very helpful. This is one of the cleanest dealerships I’ve been to. Would recommend coming here. service. Service department was very helpful. This is one of the cleanest dealerships I’ve been to. Would recommend coming here. More

Mark price matched the tires I bought. He really had great customer service. Service was also very fast. I will continue getting my service here. great customer service. Service was also very fast. I will continue getting my service here. More

I'm always very grateful for Ivan in Service as he makes sure I'm taken care of with great service and professionalism! Thank you sure I'm taken care of with great service and professionalism! Thank you More

One front tire 5psi low, display settings all changed, they took people without appointments ahead of those with and one employee was wearing his mask improperly. My service writer Benny was nice but the they took people without appointments ahead of those with and one employee was wearing his mask improperly. My service writer Benny was nice but the person who answered my call gave me inaccurate info causing me to go to cashier rather than service to pick up my car and everyone seemed to point the finger at someone else. It was a frustrating first experience. I'll go elsewhere in the future. More

I was very satisfied with the SB ToyotaStaff; they were I was very satisfied with the SB Toyota Staff; they were very attentive, friendly and helpful as they replaced my airbag and attended to other needs I was very satisfied with the SB Toyota Staff; they were very attentive, friendly and helpful as they replaced my airbag and attended to other needs my car had. Todd was especially kept me updated on the progress of my vehicle! He called to alert me a towing issue and gave me the opportunity to have my car locked at the dealership! Will use this dealership for all other issues! More

Technician Mike Santos was exceptional, job well done. Advisor Ivan Arceo was great but overwelmed with a lot of customers. Need more personnel (advisors ) to handle the volume. Advisor Ivan Arceo was great but overwelmed with a lot of customers. Need more personnel (advisors ) to handle the volume. More