Toyota of Santa Fe

Stress-Free experience in a stressful time! I recently went into Toyota of Santa Fe to purchase a new vehicle because I had recently totaled my current car. I was stressed and worried because I I recently went into Toyota of Santa Fe to purchase a new vehicle because I had recently totaled my current car. I was stressed and worried because I was going from no car payment to possibly a significant one. I didn't want to be pressured and I wasn't. Michael Lopez was an amazing salesman with a lot of compassion and guidance for my situation. He got me into a beautiful Highlander and a monthly payment I was very comfortable with. Francesco was also extremely helpful and welcoming to myself and my family. He was more than willing to clarify some of the minor details of our deal to put us at ease. If you are wanting to purchase a new car from someone that truly cares about you, getting you into the perfect vehicle for your needs without making you feel pressured go to Michael Lopez, you won't regret it. More

Dissatisfied customer. After driving over 200 miles for a "sale" I was sold a Takoma ( which was used) and charged a new price at the end. One of the worst experiences I've After driving over 200 miles for a "sale" I was sold a Takoma ( which was used) and charged a new price at the end. One of the worst experiences I've ever dealt with in my life. Should of bought local but went to toyota of santa fe and literally got screwed in the process. To top it off, credit union used for financing is showing a loan amount of about 4k over what window sticker price was. What a "sale". Well never go there again.... More

Go see Mike! He goes the extra mile and brings you happiness Michael Lopez is fantastic!!! Working with him was an answer to our prayers of finding someone who would not pressure us; would be patient and hones Michael Lopez is fantastic!!! Working with him was an answer to our prayers of finding someone who would not pressure us; would be patient and honest; would be helpful in finding the car that would suit our needs and be in our budget. Mike goes the extra mile. This is our third Toyota. As sad as we were to say goodbye to our 2004 Prius, we knew it was the right thing to do at our age when getting in and out of a low sitting car was becoming more difficult. We started our "research" mid-September and bought our vehicle October 28th. On our first visit, Mike suggested we use the "Borrowed Car Agreement" when he found out we had an appointment in Albuquerque. We were able to do an extended "test drive" and it paid off for us as well as for Toyota of Santa Fe! It wasn't the same RAV4 that we drove to ABQ but with Mike's help, we ended up finding a certified pre-owned 2014 RAV4 with low mileage and in great enough condition to pass the 160-point inspection check list to be a certified Toyota used vehicle. If you don't know what this is, check it out because it is a sweet deal! We also got a fair price for trading in our 2004 Prius and came out of the experience very happy and with a new friend in Michael Lopez. We know that he will always be there for us - if or as we need help- over the years since he is motivated to do the right thing. He even spent extra time the next day showing us how to activate the bluetooth feature on the car. He is the best! We wholeheartedly recommend Michael Lopez and Toyota of Santa Fe. Everyone we have worked with there is helpful and friendly. Aleta and Bob More

Very happy with Toyota of Santa Fe Jeff went out of his way to meet our needs and answer all our questions. He was patient and supportive as we spent his whole day looking and asking qu Jeff went out of his way to meet our needs and answer all our questions. He was patient and supportive as we spent his whole day looking and asking questions. He went out of his way to find answers and be supportive. When he didn't know an answer, he didn't hesitate to say so and immediately called or found someone to get it. Although we went looking for a late model used car, we ultimately decided we needed a new one. Jeff then worked with us to get a price that was almost as low as the used cars we had been looking at. Jeff followed up regularly with us to be sure we got the loan paperwork, registration, insurance, plates, service appointments, etc. He checked back several times to be sure we were satisfied with the car. On a personal note, Jeff also remembered that Mary had been ill when we were looking and asked after her health. He also called many weeks later to wish her happy birthday. Thanks, Jeff! More

Elite Customer Service! Jamie made my car buying experience incredible! He had me in and out the door in no time! I can't recall another purchase that went as smooth and qu Jamie made my car buying experience incredible! He had me in and out the door in no time! I can't recall another purchase that went as smooth and quick as it did with Jamie. His knowledge of the car I bought helped me to quickly make a decision. I recommend Jamie to everyone! More

Amazing Customer Service Francesco.... You are a very effective sales person…….you get what the business needs and also make the customer feel good about the purchase. Thank Francesco.... You are a very effective sales person…….you get what the business needs and also make the customer feel good about the purchase. Thank you…I really appreciate you and Larry! More

Audrey and Brent went out of their way to help! Audrey and Brent went out of their way to help. They found the car I wanted and made sure it was a fair deal. Thank you! Audrey and Brent went out of their way to help. They found the car I wanted and made sure it was a fair deal. Thank you! More

First Tacoma Jaime and Francesco were amazing when it came time to purchase my first tacoma! Made the truck buying experience painless. Jaime and Francesco went ab Jaime and Francesco were amazing when it came time to purchase my first tacoma! Made the truck buying experience painless. Jaime and Francesco went above and beyond. Jaime's approach was quite relaxing and no pressure from him at all to buy. Francesco found a way to get me a great deal and I couldn't have asked for more. I highly recommend these two to any future buyers! They definitely have my future service... Thank you Jaime and Francesco... More

DO NOT BUY FROM THEM They lie when they promise 115% of blue book price on your trade-in. They find a reason NOT to give it to you. They didnt even give me a "Buddy" pric They lie when they promise 115% of blue book price on your trade-in. They find a reason NOT to give it to you. They didnt even give me a "Buddy" price on the car either. These people are scammers. More

Awesome dealership!! I had my share of experiences from dealerships but this experience I had with Toyota Santa Fe was awesome! The hospitality we experienced most especia I had my share of experiences from dealerships but this experience I had with Toyota Santa Fe was awesome! The hospitality we experienced most especially from Product Specialist Michael Lopez was awesome. He made sure that our visit was worthwhile. To sum it up, the whole team was Great!! More