
Toyota of Santa Fe
Santa Fe, NM
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Excellent customer service, even after purchase My husband and I bought two cars a couple of weeks ago, and while service was great while we were there, it's after we left the dealership that it was My husband and I bought two cars a couple of weeks ago, and while service was great while we were there, it's after we left the dealership that it was truly outstanding. We had an issue determining necessary paperwork to get our warranty refunded over at the Subaru dealership. Francesco worked with me, checking on the issue and giving me updates in a timely manner, always friendly and professional. Any question I had, he responded quickly and got an answer for me much faster than I would have anticipated. It's been a joy working with Francesco and if you are in the market for a Toyota, he will make the experience great. More
Great attention and above and beyond helpful Michael Lopez sat with me and took the time to not only look at the dealerships inventory but educate me on the car I was interested in, offer me comp Michael Lopez sat with me and took the time to not only look at the dealerships inventory but educate me on the car I was interested in, offer me comparables and advise me. I was bringing in a vehicle for a pre-purchase inspection and just wanted to make sure I was on the right track and making an educated decision. Even though I wasn't buying from him, he assured me that the car I was buying was a good buy and then went on to follow up with me and continued to advise me through my negotiations. I trust him completely, he didn't push me, was just supportive. I highly recommend Michael, and he will be my go to for any Toyota needs or questions I may have in the future. Also Andy in the service department was great, patient, and gave me good information. Thank you both for your great service and time. More
Great experience! I wholeheartedly enjoyed my purchase experience thanks to Michael. He spent hours with my family and me test driving cars until we found the car that I wholeheartedly enjoyed my purchase experience thanks to Michael. He spent hours with my family and me test driving cars until we found the car that was right for us. He even bought us pizza while we were wrapping up our deal late on Friday night! I believe I’ve found my “buddy in the business”! I would recommend Michael to all my friends and family and I plan to purchase my next vehicle him. Thanks, Michael! Krystal More
Long years of service I have purchased 4 cars from this dealer over the last 25 years. Above the sales experience, I have been pleased with the maintenance they have provid I have purchased 4 cars from this dealer over the last 25 years. Above the sales experience, I have been pleased with the maintenance they have provided as well as quick questions from the road if something came up. I so appreciate the trust they have gained that keeps me coming back! More
Got an awesome truck! I came in and had no hope for something in my price range. Jeff took me back to where a truck had just come in, and we negotiated a price I was com I came in and had no hope for something in my price range. Jeff took me back to where a truck had just come in, and we negotiated a price I was comfortable with, and I now have a truck that I've dreamed about for many years. Thanks Jeff! More
2nd car purchased from Brent We have had great experiences with Brent, almost 6 years between our two purchases and he stayed at the same dearlership, that's really saying somethi We have had great experiences with Brent, almost 6 years between our two purchases and he stayed at the same dearlership, that's really saying something. He has gone out of his way to make sure we are happy with our purchase. Both cars were for my wife and he was very honest with her, didn't talk down or try to fleece a woman customer as so many others do. He is definitely trying to make sales, I wouldn't call him a no-pressure dealer but definitely low-pressure and does it with a sense of humor. Very down-to-earth, nice guy and we would definitely buy from him again. We have owned 5 Toyotas between my wife and I, never any major mechanical problems, can't say that about the Nissan I owned. Thanks Brent and Toyota of Sfe! More
great service Jeff Morris, Joe Anchondo and Robert Medina were all a pleasure to work with in my new car lease. These guys are top notch: knowledgeable, profession Jeff Morris, Joe Anchondo and Robert Medina were all a pleasure to work with in my new car lease. These guys are top notch: knowledgeable, professional, personal and very helpful. A big thanks to Robert as well for working extra hard in the finance department and making the financial aspect fast and efficient. I would definitely recommend this team of guys. More
GREAtT SERVICE Roger provided excellent service when we brought in our vehicle. He was polite, friendly and very professional. Thank you for making us feel at home. Roger provided excellent service when we brought in our vehicle. He was polite, friendly and very professional. Thank you for making us feel at home. More
Love my RAV4! We bought our 2016 RAV 4 Toyota from Jamie Dunn. It was the fastest purchase we've ever made. Called him up on Monday afternoon and Bingo! Jamie deliv We bought our 2016 RAV 4 Toyota from Jamie Dunn. It was the fastest purchase we've ever made. Called him up on Monday afternoon and Bingo! Jamie delivered our car on Wednesday morning. What a service. We have never experienced this before. Jamie sat down with us and explained the terms of the documents we signed pertaining to the car. He gave us detailed explanation with regards to the features of the car. He even help us sync one of our IPHONES to the car. This is the first time I have used a phone "hands-free". Bravo! Love all these high tech features of our car. Jamie's demeanor was cordial and pleasant-not a high pressure salesman like everyone else. Thanks Toyota Santa Fe for having him on your sales force. Muchos Gracias, Josie and Ed Tennant More
NO HASSLE My Camry lease was about up, so inquired about buying, or leasing a 2016. Bottom line quotes were better than Albuquerque dealer. No sweat transacti My Camry lease was about up, so inquired about buying, or leasing a 2016. Bottom line quotes were better than Albuquerque dealer. No sweat transaction. More