Toyota of Santa Fe
Santa Fe, NM
Filter Reviews by Keyword
By Type
Showing 1,724 reviews
How nice to have experienced the professionalism, courtesy, promptness, and cleanliness of the premises. They were extremely helpful with diagnosing and attending to my repair to my Toyota RAV. Five courtesy, promptness, and cleanliness of the premises. They were extremely helpful with diagnosing and attending to my repair to my Toyota RAV. Five star rating. Thank you for making this so easy. Pauline N. Wilczynski More
I have been bringing my Prius to Beaver for service and maintenance for 5 years. I always received a survey via e-mail after my experience, except for the latest appointment (1/25). I made the appointmen maintenance for 5 years. I always received a survey via e-mail after my experience, except for the latest appointment (1/25). I made the appointment the previous night, telling them what I needed. When I brought the car in at 8:30, I again told them what I needed/wanted. One reason for bringing the car in was to get the windshield washers replaced. I was told the car would be done at 3 or 3:30. At 3:40 I received a call asking about replacing the washers. I said go ahead. Well, it turns out that there were none in stock. Am I to understand that at 9 AM a call could not have been placed to Albuquerque to get the part? Obviously the repair was never done. I was very disappointed in the quality of the service department. I believe they were aware of this, as they never asked me to complete a survey. Unfortunately there is not a quality Toyota dealer anywhere near me, so I've been taking it to Beaver. I am going to have to rethink this strategy in the future. The car wasn't finished until 5 PM-2 hrs past the expected time. Do you only send surveys when the customer is very happy? No wonder you get such good reviews. More
The 2011 Corolla I recently purchased at Beaver Toyota is the 5th Toyota I've purchased, but the 1st Toyoya I've purchased from the Beaver dealership. Previously, two Toyotas were purchased from Sauter in th the 5th Toyota I've purchased, but the 1st Toyoya I've purchased from the Beaver dealership. Previously, two Toyotas were purchased from Sauter in the pre-Beaver days and two others were purchased in Phoenix, AZ. I have to say that I have never experienced such professionalism, support, and team effort as I did working with the team at Beaver Toyota. In one way or another each person on the team - Matt, Aspen, Shelly, Jay and Abby - sometimes anticipated and always answered my questions. Matt works miracles; Aspen is a salesperson extraordinaire; Abby is supportive beyond words; Shelly and Jay are financial paperwork wizards. My thanks to each of you! I anticipate a long relationship with my Corolla and the Beaver dealership! More
Mike was both professional and friendly. He took time to answer all my questions, including sitting patiently in the car while I lookes at every button. He spoke highly about the deaslership, saying he driv answer all my questions, including sitting patiently in the car while I lookes at every button. He spoke highly about the deaslership, saying he drives from Albuquerque because he likes working for a dealership with integrity. I hope he was telling the truth...time will tell as I have my car serviced for many years. He said he would meet or beat the price we had from another dealer and he did give us the best price. I felt comfortable enough that I will probably seek him out if Ihave questions after driving the car for a week or so. More
I was very pleased with the kind of low pressure sales service that was provided by Randy and his supervisor. Jay Hickey was very helpful and informative in handling the completion of the purchase. service that was provided by Randy and his supervisor. Jay Hickey was very helpful and informative in handling the completion of the purchase. More
Beaver Toyota is a breath of fresh air in the midst of smoggy Car Dealerships. As a resident of California, I have 100's of New Toyota Dealers to choose from where I live. Beaver Toyota earned my bus smoggy Car Dealerships. As a resident of California, I have 100's of New Toyota Dealers to choose from where I live. Beaver Toyota earned my business by providing me with EXCELLENT customer service, the New Vehicle equipped exactly the way I wanted it, at a price that no other dealer could touch with a 10" stick! Do your self a favor, save time and big money buy calling Beaver Toyota. Ask for Trini Gallegos in Sales. He will treat you with respect. He has high integrity and keeps all of his promises. I can't wait to fly out and purchase my next Toyota or Scion from Trini at Beaver Toyota. More
I had found the new yaris I wanted but Brent told me the payments and then I looked again and found the 2 used ones to choose from. I contacted Brent again and he got right back with me and we talked about payments and then I looked again and found the 2 used ones to choose from. I contacted Brent again and he got right back with me and we talked about them. I made an appt. and met with Brent earlier than he expected and he promptly let me do a test drive and then back to fill out paperwork, value the trade, etc. They gave me an excellent price for the trade and the car. Again, promptly worked out the details, took me over to Jack who was extremely nice and explained everything thoroughly and we were done! We were in and out so quickly that we had time to leisurly drive to Chimayo, have lunch and back to Taos by 4pm, AMAZING! I would recommend Beaver Toyota to anyone! More
I was so happy not to be grilled to death and they just got down to business with me. I was looking at three different vehicles and they let us drive all three and gaves us the information we needed to ma got down to business with me. I was looking at three different vehicles and they let us drive all three and gaves us the information we needed to make our selection. They did not detain us and helped us to get in and out in a timely manner. We are very happy with our purchase. More
I am very impressed with my overall experience with Beaver Toyota. Before I purchased our Toyota Highlander, I did quite a bit of research online and at local dealerships. Nobody could give us what we Beaver Toyota. Before I purchased our Toyota Highlander, I did quite a bit of research online and at local dealerships. Nobody could give us what we wanted for the price we wanted on the conditions we required. Furthermore, many dealerships (including other Toyota dealerships) pressured us into making decisions we weren't comfortable in. Nancy, who helped coordinate our purchase at Beaver, was receptive, helpful, and accommodating. If she didn't know the answer to a question, someone at Beaver could get one. Our purchase was not stressful because we could make the purchase on our own terms, schedule, and specific conditions. For that, I am grateful. - Danielle More












