Toyota of Santa Fe

really appreciate Brian's extra efforts I scheduled online for the express location; when I arrived my car had been scheduled at the other location (even though my confirmation said express I scheduled online for the express location; when I arrived my car had been scheduled at the other location (even though my confirmation said express location). Brian Brannon arranged for me to get the service at the express location anyway so I could get my oil change and get to work on time. I really appreciate the great customer service to overcome the scheduling issue. Brian Brannon is definitely very professional and great to work with! More

Awesome team The Santa Fe Toyota dealership is always punctual and efficient. They never "push" unnecessary service on you and the facilities are clean and comfor The Santa Fe Toyota dealership is always punctual and efficient. They never "push" unnecessary service on you and the facilities are clean and comfortable. The transpo van is a very nice perk too! Love these guys. More

Excellent dealership I abandoned other dealerships after I encountered the superior service. and excellent autos. The staff is competent, experienced, customer oriented, I abandoned other dealerships after I encountered the superior service. and excellent autos. The staff is competent, experienced, customer oriented, including prompt service...simply outstanding! More

Always great staff and service Great place to get your Toyota's serviced. You know you're driving off in safe and reliable vehicle. Always willing to accommodate my busy schedule. T Great place to get your Toyota's serviced. You know you're driving off in safe and reliable vehicle. Always willing to accommodate my busy schedule. Thank you! More

Very pleased I have been to other dealers,I was treated like a customer I am pleased with this dealership will return Again I trust the mechanic who works on my v I have been to other dealers,I was treated like a customer I am pleased with this dealership will return Again I trust the mechanic who works on my vehicle. More

Absolutely excellent service!! Over many years, I've had the pleasure of being helped by Joe Sanchez in the service department. He always provides courteous and professional servic Over many years, I've had the pleasure of being helped by Joe Sanchez in the service department. He always provides courteous and professional service. Toyota of Santa Fe is indeed fortunate to to have an employee of his caliber! More

Surprise at cost of ignition key replacement. The only surprise was the cost of an ignition key replacement. I was quoted about $200 when I called to request the service. The final bill was $365. The only surprise was the cost of an ignition key replacement. I was quoted about $200 when I called to request the service. The final bill was $365. More

I didn't have an appointment but was taken in right away. I was given an estimate of how long it would take and the work was completed early. They shared my options for future service and I learned of addi I was given an estimate of how long it would take and the work was completed early. They shared my options for future service and I learned of additional benefits for the future. An overall great experience! More

customer service this was a good visit and service was prompt and pretty much as expected. my only complaint is that i had a cooler in the front seat and a padding on this was a good visit and service was prompt and pretty much as expected. my only complaint is that i had a cooler in the front seat and a padding on one end to keep it from scratching the black plastic glove box.when the cooler was put back in, after servicing the cabin air filter, it left white scratches on the glove box and the padding was not put back.surely a trained mechanic could put the cooler back in w/out scratching the car, OR just have me do it.... the complimentary car wash was excellent - thank u . More

Service on RAV-4 The Service Department is great. They get your vehicle in fast and keep you informed of the progress. The people are quite courteous from check-in to The Service Department is great. They get your vehicle in fast and keep you informed of the progress. The people are quite courteous from check-in to check-out. More