Toyota of Tampa Bay

Great Experience.. The sales rep. Sammy Hawana gave me the best treatment. I felt like family. He was very knowledgeable and really gave me the confidence I needed to tr The sales rep. Sammy Hawana gave me the best treatment. I felt like family. He was very knowledgeable and really gave me the confidence I needed to trust him on this important step in my life. I loved the vehicle he got for me and I appreciate so much his patient and level of understanding and also for putting my needs first. That's what customer service is all about. Thanks Sammy... I will send you some referrals for sure. You have a great heart. More

Great Experience All Around I have been a loyal customer for quite some time, purchasing my last 4 vehicles from John Weicherding and his great sales force. This time I was intro I have been a loyal customer for quite some time, purchasing my last 4 vehicles from John Weicherding and his great sales force. This time I was introduced to Johnny De Micco, and the fantastic service continued. This team has figured out the right way to treat a customer. Others should take notes! Thanks again! More

Overall good experience I purchased a used car and a service issue was not caught before the sale of the car. I brought it to their attention, and after checking the service I purchased a used car and a service issue was not caught before the sale of the car. I brought it to their attention, and after checking the service record while the car was in their possession, the dealership rectified the problem immediately. The Salesperson, Sammy Hawana, and the Asst. Service Manager, Larry House, were the two employees among the many that I worked with that exhibited the most customer-focused service. More

Josh is the best This is the second vehicle that I purchased at this dealership. Josh Tannenbaum is a wonderful salesman who really was concerned about me as a custome This is the second vehicle that I purchased at this dealership. Josh Tannenbaum is a wonderful salesman who really was concerned about me as a customer. He is so knowledgeable about the vehicle it is mind blowing. The management, including the general manager, Mark Schols, is deeply concerned about customer satisfaction which is nice to see.He addressed my concerns in a professional and expeditious manner. I returned to this dealership to purchase another vehicle after an auto accident primarily because of the excellent service I received on my other two vehicles by my service adviser, Samantha every time I go into the dealership. She is the best. I look forward to servicing this new vehicle under her advice. This dealership does actually care about keeping you as a customer for long-term which is rare. More

All startup problems quickly & completely remedied There were some initial problems but ALL PROBLEMS or OVERSIGHTS were PROFESSIONALLY undertaken and expeditiously satisfied by several extremely attent There were some initial problems but ALL PROBLEMS or OVERSIGHTS were PROFESSIONALLY undertaken and expeditiously satisfied by several extremely attentive staff members, who REALLY DO CARE about making a car buying experience pleasurable. Starting with a highly detailed oriented Salesman, Marin McLymont, who went the extra mile on several issues, Robert Torino Jr., who stayed late on his Anniversary, just for us, to Mike Aly, used car Manager, a man of his word who went out of his way, when he didn't have to, to Kimberly Willard, Store Administrator, who extended herself to satisfy a thorny issue, to Tony Rider, Collision Consultant, who was highly personable, honest, thorough, set us at ease from a very unsetting accident. Been buying several cars both personally and corporately for decades and I can unequivocally state without reservation TOYOTA OF TAMPA BAY is THE VERY BEST dealership I have ever experienced and I have had some good ones. PS - I am not associated with nor did I know anyone at this dealership. More

Manager got mad at me because of their mistake Some are nice, however, there are some bad . Not about the price, some of them have bad customer service. In addition, the price changes many way, low Some are nice, however, there are some bad . Not about the price, some of them have bad customer service. In addition, the price changes many way, lower and higher. So ridiculous. I have waste my time. However there are some nice people in there. The manager with glasses is so mad. If they couldn't give me a good deal, it's fine. Don't make up the price, then making mistake on pricing, after that, they call other man come with another price .The price is higher .So ridiculous. Then they become mad at me. Why? because they tell me the price which is higher, and I don't agree with the price. Maybe, I'm unlucky However, with my experience today, I never ever come back More

hallelujah I was recently in a car accident that totaled my last hatchback. I was freaking out trying to find a comparable car and lease agreement so unexpectedl I was recently in a car accident that totaled my last hatchback. I was freaking out trying to find a comparable car and lease agreement so unexpectedly. I stumbled upon the Scion IM (car of my dreams) while picking up my license plate that just so happened to be at the Toyota of Tampa Bay collision center. Everyone working at this dealership was extremely friendly, understanding, and helpful towards me and my family. They listened to my expectations and needs, and helped me get back into a great (if not better) vehicle that day! I had been to 3-4 other dealerships (some 10x dirtier and not so friendly) with 0 luck and was so taken aback by the excellent service/understanding I received at TTB. Bob Novak and the other employees of Toyota of Tampa Bay have made me a very happy customer! More

Highly impressed!!! I had been in the market for a Toyota Camry for a long time. Found exactly what I was looking for on the Internet and submitted my application. Withi I had been in the market for a Toyota Camry for a long time. Found exactly what I was looking for on the Internet and submitted my application. Within minutes I got a phone call back from John Weicherding asking me to come down to the dealership for a test drive. Although my credit was not as strong as others John went above and beyond to get me in the vehicle. The process was painless and within an hour and half I was signing the papers and the keys were in my hand. I've owned 13 cars in my lifetime and this experience was by far the best I've ever had. Highly recommend Toyota of Tampabay and make sure you visit John Weicherding. Stank you again guys!!! Loving my Camry. Jarrett Overton More

Sammy Hawana took very good care of me. He worked very hard with Mike Aly in Finance to get me a deal that I could accept. I got up to leave and he said everythin took very good care of me. He worked very hard with Mike Aly in Finance to get me a deal that I could accept. I got up to leave and he said everything he could to get me to stay and agree on an option that worked. No taxi ride back home...I was able to drive myself! Sammy, thanks for your persistence. Now I can get my daughter to school and myself to work on Monday!! Thank you!!! :) More

Sammy Hawana is a great Salesperson! My experience with Sammy Hawana was great. He is very knowledgeable, sympathetic, courteous and always willing to help. I recommend him 100%. The fina My experience with Sammy Hawana was great. He is very knowledgeable, sympathetic, courteous and always willing to help. I recommend him 100%. The financing person on the other hand, was not very professional and was totally clueless about how to treat a customer. But other than that, the experience at the dealership with Sammy was A1. More