Toyota of Tampa Bay

Very good for general maintenance. Be careful with more complex issues. They’ll tell you it’s something expensive when the issue may be solved with something simpler. Be careful with more complex issues. They’ll tell you it’s something expensive when the issue may be solved with something simpler. More

Laith in sales was able to help me when no other dealership would. He got me into a brand new reliable and safe vehicle. I am so happy. Edgar in finance was super professional and walked me through dealership would. He got me into a brand new reliable and safe vehicle. I am so happy. Edgar in finance was super professional and walked me through everything. The dealership as a whole also really takes care of you as a customer regarding maintenance and offers great extended warranties. Definitely recommend!! More

I have been a customer of Toyota of Tampa Bay since at least 2000, bought my first vehicle for my son when it was called Precision Toyota. Matter of fact , I just recently purchased a Tundra 4 x4 on June least 2000, bought my first vehicle for my son when it was called Precision Toyota. Matter of fact , I just recently purchased a Tundra 4 x4 on June 12,2026 from the sales department. Unfortunately I have also had numerous dealings with the collision shop always without any issues. Therefore, recently when my wife's vehicle was rear ended , I had no hesitation taking it to the Toyota of Tampa Bay shop for repairs. I informed the insurance company representative who they were to contact for follow up regarding estimates and repairs. Herein lies the problem! I will not mention the individuals name but I have severed all contact, ties, etc with this dealership. Sadly I have watched the sales and service slowly decline with the new owners but I did not realize it extended to the collision shop also. The customer service previously had been second to none but now it is none existent. My wife's vehicle actually sat there for 10 days and there was no contact from the collision representative except after we called and emailed numerous times, and even then the response did not answer our question as to what was happening and when the vehicle would be completed. The insurance company paid for another week's rental truck during this time frame also. Yet we had no answers! Come to find out the truck wasn't repaired was because they were told that the other insurance company wouldn't pay $188.60 for the tire balance. In reality I had told the employee in person, that I would be happy to pay for the tire balance should the insurance company refuse to However The employee never informed us of this issue! I could have given them a credit card over the phone ! It was only after I went through the collision shop manager that I found out any of these answers. I was beyond livid ! The employees excuse was they " I thought the insurance company was going to contact you so I didn't and I was waiting to hear from you." How incompetent is this? This whole episode took over 3 weeks after the actual repair was done to the rear end correctly. We had just asked that they balance the tires due to there seem to be wobble after the accident that was not there previously. I mean you would think this was the least they would do for customer service! Especially when the rear end was hit and the rear tire. But instead they have lost an excellent repeat customer for a $188.60 issue. Oh by the way, we did end up paying the $188.60 bill for the tire balance when we picked the vehicle up the next day. I have contacted corporate regarding this issue and I'm waiting to hear back. More

I came in around 2:50 at dealership. My Toyota 4 Runner need to be oil changed and front brakes job. It took me too long and I get out 7:15 pm. What is going on Toyota service technician My Toyota 4 Runner need to be oil changed and front brakes job. It took me too long and I get out 7:15 pm. What is going on Toyota service technician? With Ray, service advisor, he did very good job, I left with very pleased. Thank you for your concern More