Toyota of Tampa Bay - Service Center

Following random assignments of several service advisors, I met Derrick Howard, my new best friend (at least my older Tacoma's new best friend). For four visits Derrick has treated me the way he would want I met Derrick Howard, my new best friend (at least my older Tacoma's new best friend). For four visits Derrick has treated me the way he would want to be treated. Derrick is now who I call-and he answers his phone. Thank you, Derrick. More

Wonderful service and enjoyable staff! I will always drive to this location for the effectiveness of their service center and also their enjoyable staff. Thank you Harvey! I will always drive to this location for the effectiveness of their service center and also their enjoyable staff. Thank you Harvey! More

Thank you for your help and service Derrick ,you are such helpful person thank you again helpful person thank you again More

I recently had the pleasure of taking my car to the Toyota service center for repair, and I must say that my experience was above and beyond what I had anticipated. The Toyota crew gave great service a Toyota service center for repair, and I must say that my experience was above and beyond what I had anticipated. The Toyota crew gave great service and showed their dedication to customer satisfaction from the moment I came until the service was finished. The Toyota team kept open lines of communication throughout the entire procedure, updating me on the status of the servicing. They patiently responded to all of my inquiries, offering thorough justifications and beneficial suggestions for further treatment. The support center's honesty promoted trust and gave me the impression that I was a valued customer. More

Michael Hinkle serviced my car wonderfully with such kindness and respect! Time felt like it went by very quick, too. kindness and respect! Time felt like it went by very quick, too. More

Had an appointment for an oil change. Arrived 10 mins late. Service writer wrote up what was needed (oil change). I went into the waiting room. I received a text from the service writer w Arrived 10 mins late. Service writer wrote up what was needed (oil change). I went into the waiting room. I received a text from the service writer with his number and he would let me know when the truck was ready. After a total of 1hr and 10mins they had not started on the truck. They would start in approximately 30 mins. What is the purpose of scheduling a service appointment? I got my truck back and left. More

Guan was extraordinarily helpful and all I had to do was give him the keys and in under an hour my car was serviced and a door issue fixed give him the keys and in under an hour my car was serviced and a door issue fixed More

Darquita Richardson was our service advisor today. She was excellent, we could highly recommend her and the dealership She was excellent, we could highly recommend her and the dealership More

My service advisor Mark was professional, patient and kind. Very informative and made the experience better than before. Thank you kind. Very informative and made the experience better than before. Thank you More

Derrick is an excellent service advisor. He made sure my issues were addressed completely and my car drives smoothly now. He made sure my issues were addressed completely and my car drives smoothly now. More