Harvey Mondragon
Harvey Mondragon at Toyota of Tampa Bay

Harvey Mondragon

Tech

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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5.0
87 Reviews
5.0

87 Reviews

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87 Reviews of Harvey Mondragon

October 19, 2026

Dealership Rating
Employee Rating

Norman is the main reason I go to Toyota of Tampa Bay to have my Camry serviced. Austin Carr is also an excellent advisor. More

by White Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Toyota of Tampa Bay responded

Knowing that Norman and Austin are the main reasons you choose us for Camry service is truly rewarding. Hearing that they earn your loyalty means a great deal to our service team.

June 22, 2026

Dealership Rating
Employee Rating

I go to TOTB just for the service dept. Norm Vassell and Austin Carr in particular. If the fees for using a credit card could be eliminated that would be a great thing. More

by White Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Toyota of Tampa Bay responded

Thanks for bringing your Toyota Camry to our service department. We’re delighted Norman and Austin were able to assist you. We appreciate your feedback on credit card fees and will share it with our team for consideration.

February 01, 2026

Dealership Rating
Employee Rating

Always feel at home here! Friendly people who have my best interest in mind. Always very clean facilities and low pressure to upgrade services! More

by FRITZINDIAN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 01, 2026

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

August 29, 2025

Dealership Rating
Employee Rating

Norman got me in unscheduled, everything my vehicle needed and notified me it was completed all within 24 hours and went above and beyond to make sure everything I needed was taken care of. More

by Brian Grossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 03, 2025

Dealership Rating
Employee Rating

Derrick Howard has my best interest as priority by advising necessary service that’s due. He doesn’t try to sell me unnecessary and expensive service that’s is not needed. Thank you More

by AEHULME65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 10, 2025

Dealership Rating
Employee Rating

Good service , the advisor David Mendoza made it easy and efficient. Everything was made on time and perfect. Toyota of Tampa Bay has been my dealer since 2011. More

by Rubeana23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Elga Matos, Erica Ortiz , David Mendoza

May 04, 2025

Dealership Rating
Employee Rating

Selling vehicle maintenance that is not immediately needed instead of advising. Also I am not interested in trading my car in for another car. More

by AEHULME65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: derrick howard, Josh Hishmeh

April 27, 2025

Dealership Rating
Employee Rating

Taylor is a hard worker and listened to me and the video I had of my car making a noise and was able to get the job done and avoid me having to miss work. He is an asset to Toyota of Tampa Bay More

by Stargill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 23, 2025

Dealership Rating
Employee Rating

Norm is always great with me and I only bring in my car for service during his work schedule. I have confidence in his recommendations. Austin Carr is another stand out on the service advisor team. Big ups More

by White Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 16, 2025

Dealership Rating
Employee Rating

Wonderful place for service and purchase of a new vehicle. Great people help as needed. More

by Lee509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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