3,856 Reviews of Toyota of Tampa Bay - Service Center
added 3% because I used a credit card. Could find my paperwork or key when I went to get my car and I even called ahead by 30 minutes to say I was coming. The service was done quickly wh Could find my paperwork or key when I went to get my car and I even called ahead by 30 minutes to say I was coming. The service was done quickly which was the only good part. Not impressed with the lack of friendliness when I picked up my vehicle - my service ice associate was off for the day More
Always can count on my service man, Norman. Among the most professional and courteous. I've ever had period my man in sales has always been Mickey. Who is another true blue pro? PeriodI wouldn' Among the most professional and courteous. I've ever had period my man in sales has always been Mickey. Who is another true blue pro? PeriodI wouldn't use anybody but toyota tampa bay More
Tried to sell me an oil pan I didn't need. Could have used a new plug or put back old one. Yes, threads in pan going bad but I was told by 3 other mechanics I trust that I didn't need a $ Could have used a new plug or put back old one. Yes, threads in pan going bad but I was told by 3 other mechanics I trust that I didn't need a $900 oil pan. Service mgr insisted they couldn't use old one before I insisted he put old back on or find a new one or have my car towed to my other mechanic. This is not the first time over the years that I was being sold something that could have been repaired but Toyota wanted to place a new, expensive Toyota part. This is a 15 year old car, low mileage and in great shape but not necessarily needing a very expensive new Toyota part instead of replacing just a plug and rethreading as necessary. More
work was timely, and seemed thorough. Brandon did a nice job of communicating. I am not sure that the prices were reasonable, but needed. Brandon did a nice job of communicating. I am not sure that the prices were reasonable, but needed. More
Excellent service. In and out in just over an hour for a 10k maintenance. Lounge area was open and a bit noisy but okay. In and out in just over an hour for a 10k maintenance. Lounge area was open and a bit noisy but okay. More
Excellent customer care Outstanding employee communication Great listeners Aims to provide good repairs Prompt work ethics communication Great listeners Aims to provide good repairs Prompt work ethics More
Good afternoon my service tech was excellent but the price for brakes was pricey thank you in advance price for brakes was pricey thank you in advance More
Bryan is a golden god of customer service and he keeps me thoroughly impressed by this location! thoroughly impressed by this location! More
Luis was fantastic to work with, he is extremely helpful and professional and friendly. He and the tech were able to accomplish everything I needed. and professional and friendly. He and the tech were able to accomplish everything I needed. More