Justin Ortiz
Justin Ortiz at Toyota of Tampa Bay

Justin Ortiz

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

Contact Me
4.5
174 Reviews

Languages Spoken

Spanish Spanish

4.5

174 Reviews

Write a Review

174 Reviews of Justin Ortiz

July 17, 2026

Dealership Rating
Employee Rating

Good customer service, respect. Efficient Good rapport explanation in simple words for you to understand More

by COWUSUADU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JC Collins , Robert Mercante

Jul 19, 2026

Toyota of Tampa Bay responded

Thank you for choosing Toyota of Tampa Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 14, 2026

Dealership Rating
Employee Rating

Justin's service is always on point and the service is consistently professional. The wait time is always close to the promised timeline. More

by jay.vermette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Toyota of Tampa Bay responded

We appreciate your feedback. It’s great to hear Justin’s professionalism made your Toyota Venza service smooth and that the wait time matched your expectations. We look forward to assisting you again.

July 09, 2026

Dealership Rating
Employee Rating

Service and people great. Done in time and was greatly appreciated. Would recommend service to every one More

by MICHAELLAVELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kipling

Jul 09, 2026

Toyota of Tampa Bay responded

We’re thrilled our team provided efficient, attentive service for your Toyota Grand Highlander and made the process smooth. Thank you for recommending our service to everyone. We look forward to assisting you again.

May 12, 2026

Dealership Rating
Employee Rating

Justin Ortiz always does a great job keeping me timely informed of what is happening with the service and how long it will take. More

by AEJSP2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Toyota of Tampa Bay responded

We are so glad that Justin had the opportunity to work with you and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 09, 2026

Dealership Rating
Employee Rating

First time visiting this dealership for Service. Justin got my vehicle in and out in a timely manner and was extremely professional the whole time. More

by afonfara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2026

Toyota of Tampa Bay responded

It’s wonderful to hear your first service visit was seamless. Justin is pleased to have provided timely and professional care for your Toyota Highlander. Thank you for entrusting your vehicle to us and we look forward to assisting you again.

May 03, 2026

Dealership Rating
Employee Rating

Justin was great at providing information with prices and services. He recommended I get new tires which then waived the wheel alignment fee. Then got a discounted oil change. I do recommend him. More

by PIERRE0227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2026

Toyota of Tampa Bay responded

Thank you for highlighting Justin’s helpful guidance on tires and the waived alignment fee. We’re glad you enjoyed the discounted oil change for your Toyota Camry. We appreciate your recommendation.

April 30, 2026

Dealership Rating
Employee Rating

My service experience was wonderful. Josie was great, everything was handled quickly, smoothly, and I’m so grateful. More

by alexis.marg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josie Tomamichel

May 01, 2026

Toyota of Tampa Bay responded

Thank you for sharing your experience with service on your Toyota Camry. Justin and our team are glad everything went so smoothly and quickly. We look forward to assisting you again with your vehicle needs.

April 24, 2026

Dealership Rating
Employee Rating

On My last visit, my SA was Austin Carr. Austin took care of me and he has always taken care of me and has always gone over everything with me. Unfortunately with my current car I have been More

by Noahark1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Carr

Apr 24, 2026

Toyota of Tampa Bay responded

Thank you for sharing your experience and for entrusting Austin and Justin with your Kia Sorento’s service. We’re glad they’ve been thorough and that you feel well supported. If any more gremlins pop up, please reach out so we can look into them.

April 21, 2026

Dealership Rating
Employee Rating

Me atendió el joven David mendoza excelente atención muy profesional el tiempo de espera fue excelente 👌 More

by carolinapeita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Toyota of Tampa Bay responded

What a pleasure to hear our service team provided professional care and a quick turnaround on your Toyota Tacoma. We’ll be sure to share your kind words with Justin and the rest of the team. Thank you for trusting us with your Toyota’s maintenance.

March 12, 2026

Dealership Rating
Employee Rating

Very friendly gentleman and kept me informed throughout the my Stay at the dealer, before getting my car back. More

by HUGOG714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Toyota of Tampa Bay responded

Thank you for trusting us with your Toyota Highlander service. We’re glad our team was friendly and kept you informed throughout your visit. We appreciate your feedback and look forward to assisting you again.

1
...

Dealership Inventory (445 Vehicles)

new 2026 Toyota Camry car, priced at $36,187
2026 Toyota Camry
new
Supersonic Red exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tundra car, priced at $67,689
2026 Toyota Tundra
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Toyota Camry car, priced at $35,764
2026 Toyota Camry
new
Black exterior
Automatic
Front-wheel Drive
used 2024 Toyota Camry car, priced at $28,057
2024 Toyota Camry
used
Ice Cap exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tacoma car, priced at $48,417
2026 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
used 2012 Hyundai Genesis car, priced at $11,905
2012 Hyundai Genesis
used
Titanium Gray Metallic exterior
Automatic
Rear-wheel Drive