Toyota of Turnersville

After dealing with another Toyota dealership for three hours on Saturday, I walked in and told them what I wanted, the price, and I had to be out of there quickly because I had three children at home. Ed hours on Saturday, I walked in and told them what I wanted, the price, and I had to be out of there quickly because I had three children at home. Ed gave Dave the details of my visit....Ed went out on the lot to see if any other Siennas had come in as what the computer showed was out of my price range. He came back quickly and found two that fit....Dave in the meantime worked the numbers....within 20 minutes the deal was done. They then quickly got my car ready...and I was out of there! Perfect! Ed was great, kind, and understood my situation. They also took my lease back that I only had for a year and actually gave me money in the trade value. I loved my car and didn't want to have to change but a surprise third child had us in the need for a larger car! Great job guys and thanks for the quick turnaround! More

Once we walked in we were welcomed right away. He had just the perfect 4runner and also got a great price. They made the finance easy. just the perfect 4runner and also got a great price. They made the finance easy. More

Second automobile purchased from Curtis at Toyota Turnersville. Curtis works very hard to ensure the customer is satisfied! I showed up first thing in the morning worked the deal to about 2PM and cam Turnersville. Curtis works very hard to ensure the customer is satisfied! I showed up first thing in the morning worked the deal to about 2PM and came back to drop my trade at 8:15PM and Curtis still hadn't taken his lunch break! More

This dealership is exceptional!! We were treated like royalty!! I love this location because of the service department. Dave Monahan and Lou Sciavo are outstanding in customer service. They know how to g royalty!! I love this location because of the service department. Dave Monahan and Lou Sciavo are outstanding in customer service. They know how to get the job done right and you can trust them. This location understands the real meaning of exceptional service!! This is the only location that I would recommend to my family and friends. I got to experience leasing a new Rav 4 from the sales department. WOW! Drew Markoe and Ed Bakis treated us like we were part of their family. We were treated so great that my husband has changed his mind on his next lease. He will definitely be leasing a Toyota, this is huge, coming from a previous Ford owner. This is an outstanding, exceptional, awesome dealership, from the service department to the sales department. Thank you for a job well done. More

Sam was extremely helpful and a true professional. He was able to coordinate the service(oil change, new tires, new brakes, etc) needs for my car with 2 technicians so that I could get back to work soone was able to coordinate the service(oil change, new tires, new brakes, etc) needs for my car with 2 technicians so that I could get back to work sooner. Sam and the technicians, who worked on my car, stayed until after 6pm on a Friday night just to make sure that my car's service was completed. They also washed the car as well. I am grateful to Sam and his dedicated staff. Thank you! Bob G. More

Toyota was very unwilling to work with me on my old lease and they definitely would not budge on the price of the new car. I was treated as if I wanted a free car. I'm shocked that a car salesman was unwilli and they definitely would not budge on the price of the new car. I was treated as if I wanted a free car. I'm shocked that a car salesman was unwilling to work with me to make a sale. But it's not my loss, it's his. I went to Conicelli and the transaction was very smooth and straightforward - no hassle. More

My husband and I went to Toyota of Turnersville to purchase one of their certified pre-owned Scion xb's. In the beginning, things seemed to be going well. We found the car we liked, test drove it, the purchase one of their certified pre-owned Scion xb's. In the beginning, things seemed to be going well. We found the car we liked, test drove it, then began to run the numbers. They wouldn't budge on their over-priced sticker price and laughed at us from the back room when we submitted a slightly lower offer. The manager, Mike Rooney, was very arrogant and unwilling to work with us. They also told us that the blue logic system was $600 and agreed to pay half. Upon further research, we found that the blue logic system was only $300 and by paying "half," we would really be paying for it all. We felt like we were being taken advantage of and jerked around. The best thing that came out of Toyota of Turnersville was how easy it was to back out of their over-priced and unfair lease. STAY AWAY FROM TOYOTA OF TURNERSVILLE!!! More

I highly recommend Toyota of Turnersville for all Toyota lovers out there. Their service is excellent !!! Very friendly staff, very clean and comfortable environment . Their staff is just great and I have n lovers out there. Their service is excellent !!! Very friendly staff, very clean and comfortable environment . Their staff is just great and I have never experienced this kind of service elsewhere. This is why I keep coming back ! More

Today is March 13, and my initial contact via the internet, with Turnersville Toyota, began on Feb 18. As I had been leasing a Toyota Camry already, all I wanted to do was trade the Camry that I had, internet, with Turnersville Toyota, began on Feb 18. As I had been leasing a Toyota Camry already, all I wanted to do was trade the Camry that I had, which was nearing the end of the lease, in for another Camry. I even knew what color I wanted and what features I wanted. This should have been an easy sale and a very quick transaction. For whatever reasons, it seems that none of the 3 salespeople that I had made internet contact with, wanted to sell me a car. I got only one phone call after a week and a half wait, and then there was no follow through. After being totally disgusted with their lack of professionalism, I contacted Toyota customer service in California. The representative that I spoke to, took down my information and gave me a case number. I asked what would happen, and she assumed I would get an apology from the dealership, which I never did. She also gave me the name and location of the next closest Toyota dealership. Runnemede Toyota, was wonderful, and I was able to go in, and drive away the same day in my new Camry. I do not understand why Turnersville Toyota did not seem to want my business, especially since I was a returning customer and a loyal Toyota customer with excellent credit. Although it is slightly less convenient to go to Runnemede Toyota, that is where I will go in the future for my next cars, because they at least make the buying experience a good one. I am so disappointed in Turnersville Toyota. I have never experienced such treatment from a car dealership, and since I lease, I get a new car every 3 years. It is really sad. More

I had purchased a brand new vehicle from this dealership in Nov., 2010. They flood my email with all this friendly talk about rating my experience, this and that, and they would take care of any concerns. A in Nov., 2010. They flood my email with all this friendly talk about rating my experience, this and that, and they would take care of any concerns. Anyhow, when I had a major concern about my paperwork, they had completely ignored me. IN ADDITION: During the negotiation period, Dave Herbst had lied to me telling me that they would take care of the pay off price of my trade in. BEWARE: What he did was roll the difference of the pay off price and what they were willing to really give me for the trade-in into my new lease payments for the new car. I still have not heard from them and judging by today's activity at their facility, they had no customers and nothing to do..yet, no courtesy reply or phone call. More