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Toyota of Union City

4.0

391 Lifetime Reviews

4115 Jonesboro Rd, Union City, Georgia 30291
Call (770) 964-8888

Top Reviewed Employees

William  Haley, GM, Toyota of Union City

William Haley

GM
3.7
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
LASCELLES AMBERSLEY, Parts, Toyota of Union City

LASCELLES AMBERSLEY

Parts
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Sam Douglas, Sales, Toyota of Union City

Sam Douglas

Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
KEVIN WILLIAMS, Service , Toyota of Union City

KEVIN WILLIAMS

Service
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

October 19, 2017

"WONDERFUL EXPERIENCE"

- JO-JO

HE WAS VERY KNOWLEDGEABLE, INFORMATIVE , PROFESSIONAL AND HELPFUL, HE FOUND THE PARTS I NEEDED IN NO TIME THE PROCESS WAS QUICK AND PLEASANT I WOULD RECOMMEND HIM TO ANYONE..... GREAT PARTS PERSONNEL I APPLAUD HIS PROFESSIONALISM..... KEEP UP THE GOOD WORK LASCELLES

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Employees Worked With

ROBERT Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
KEVIN WILLIAMS
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
LASCELLES AMBERSLEY
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 19, 2017

"AWESOME EXPERIENCE......"

- JO-JO

HE WAS VERY KNOWLEDGEABLE, INFORMATIVE , PROFESSIONAL AND HELPFUL, HE FOUND THE PARTS I NEEDED IN NO TIME THE PROCESS WAS QUICK AND PLEASANT I WOULD RECOMMEND HIM TO ANYONE..... GREAT PARTS PERSONNEL I APPLAUD HIS PROFESSIONALISM..... KEEP UP THE GOOD WORK LASCELLES

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Employees Worked With

LASCELLES AMBERSLEY
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 30, 2017

"Horrible experience"

- Lexi

Very poor customer service. I was told by 2 separate people, Maddie and Lexi, to come in because I was pre-approved for a program that had for people rebuilding there credit. I live in midtown and had to catch an uber and it was expensive. I did not want to waste my time if I wasn't going to be leaving with a car. They both made it seem like there was a program for people like me. I got there and I was not approved and they said I needed a cosigner. I had filled out an application before I came and had to do it again once I got there with the exact same info. They were so eager to help when I came in and once I wasn't approved they basically treated me like I didn't matter. I sat and waited for an hour for a manager to come and speak with me. 3 different people spoke to me and I'm still not sure that I spoke with a manager. Later on I realized that the manager William Haley had walked past me several times looked me in my face and didn't even acknowledge me. While I sat there I overheard conversations with 3 other customers that said they were pre-approved but when they got there needed cosigner. I'm not sure what kind of business they are running over there in Union City but it's very poor. You don't treat people that way and you don't waste there time. Union City is 45 min from the city of Atlanta and it's obvious they are in the business of having people make blank trips for a program that does not exist. I will be contacting their corporate office about this situation. I wouldn't advise anybody to do business with people that treat others so poorly. If you don't have a certain amount of money, you obviously don't matter. I wish I had read the reviews first, it seems other people have had similar experiences with this place😡

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Employees Worked With

William Haley
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Maddie, lexi, Clifton

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
Toyota of Union City, Union City, GA, 30291