Toyota of Victoria

very disappointed with the staff and employees, Rudy Gomez, Stacey Tunchez, Josh Smith, and Justin Sheffield. There was a 2013 FJ Cruiser that my husband and I were interested in purchasing, we live 2 1 Gomez, Stacey Tunchez, Josh Smith, and Justin Sheffield. There was a 2013 FJ Cruiser that my husband and I were interested in purchasing, we live 2 1/2 hours from the dealership so I was constant contact with the sales person. I was told that the price was negotiable and that the vehicle was ready for a test drive. I was tricked into making a 2 1/2 hour drive, when we arrived at the dealership the vehicle was not ready for a test drive, I was asked to come back the next day and that they would lower the sales price by $200 for my inconvenience. The following day I contact Josh Smith, part owner of the dealership, and he was even more rude, accusing me of using the situation to get an unrealistic discount. After my husband and I decided not to purchase from this dealership, we kept receiving text messages that the JF Cruiser would be lowered by $3000, they are definitely out to take advantage of people. Do not do business here. More

i made deal on supra that was on the web site for 52k and ask sales person to be sure its correct price and ask lest 10 times he said yes he give me final figure with finance and it was 57 k then i ask him i ask sales person to be sure its correct price and ask lest 10 times he said yes he give me final figure with finance and it was 57 k then i ask him if all was correct he said yes and then ask me to fill the application and as i did they changed the price to 20 k up charge then i spoke to sales manger he was no diffrent then others they all are crooks i will sat the away from these guys More

Very happy with my new C-HR I had an excellent salesman who was very helpful during the process. I really love the new car and I'm happy to have made the purchase local and to h I had an excellent salesman who was very helpful during the process. I really love the new car and I'm happy to have made the purchase local and to have gotten such a great deal! More

I got a car from Toyota of Victoria from Danny. He made it such an easy process and answered all of my questions. 10/10 would recommend. it such an easy process and answered all of my questions. 10/10 would recommend. More

Just recently purchased a new car and had the best experience with Danny at Toyota in Victoria. He went above and beyond to make sure everything went smooth. experience with Danny at Toyota in Victoria. He went above and beyond to make sure everything went smooth. More

Danny G was an awesome salesman and because we have dealt with Toyota of Victoria we wanted another car from this place. Very Satisfied and highly recommended with Toyota of Victoria we wanted another car from this place. Very Satisfied and highly recommended More

poor service/poor response I take extreme care of my vehicles. Took my 2019 Sienna SE in for the first service based on time rather than mileage. Took the van on vacation and I take extreme care of my vehicles. Took my 2019 Sienna SE in for the first service based on time rather than mileage. Took the van on vacation and was 1200 miles away and the service light comes on. Called the dealership and asked if the service is supposed to include resetting the service reminders? Their answer was the light wasn't. I asked "doesn't the form say to reset the monitors?" Nsver got an answer. It makes you wonder what other items they skip on a service. Now I get to drive 90 miles roundtrip to have the reminder light reset. Guess my time is nt important. Be cautious with this dealer, they don't show the after sale interest most high end dealers do. More

Highly Recommend Customer Service department is very knowledgeable and professional. They are to very accommodating while you wait for vechile. Front desk is always Customer Service department is very knowledgeable and professional. They are to very accommodating while you wait for vechile. Front desk is always kind and friendly too! More

DONT TRUST THEM!!!! DONT TRUST THE ONLINE VEHICLE EVALUATION!!! Even the manager, JOSH SMITH, will not honor the evaluation! I live 4 hours away, and have my bank appro DONT TRUST THE ONLINE VEHICLE EVALUATION!!! Even the manager, JOSH SMITH, will not honor the evaluation! I live 4 hours away, and have my bank approval for $35,055 to purchase a truck. I knew I would be a little upside down in my trade, so I used the online vehicle evaluation. The evaluation came back at $10,525 - $12,625. When I submitted everything and asked for the buyer's order from the dealership, they was $900 over what my bank agreed to. I looked over the buyer's order, and my trade in was listed at $9,350. I contacted Josh Smith, and begged him to increase the trade in value to honor their online evaluation so I could make the purchase. He simply refused and stated they would not budge from the trade in listed. He gave up a 35k sale because he would not honor their online vehicle evaluation!!!! More

Great service and awesome employees Great sales and customer service employees...always top quality vehicles...I have purchased 3 cars from Toyota and have always been very satisfied wit Great sales and customer service employees...always top quality vehicles...I have purchased 3 cars from Toyota and have always been very satisfied with their services More