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Toyota of Wallingford - Service Center

Wallingford, CT

4.8
612 Reviews

612 Reviews of Toyota of Wallingford - Service Center

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April 03, 2022

Always very professional. Never push work that the car doesn't need like other dealers More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth O' Day
Apr 30, 2022 -

Toyota of Wallingford responded

Thank you for the kind words!

April 03, 2022

Mechanics are great. Service technicians who write up and manage the service orders could be better. More

by TOMMYC1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shy Therrien
March 26, 2022

Lorraine Baker & Matt Atherholt (technician) were absolutely fantastic. Accommodating, pleasant, empathetic, and thorough. My issue was diagnosed, explained in "lay man's" terms and addressed on th More

by zfamily2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Atherholt, Lorraine Baker
Mar 28, 2022 -

Toyota of Wallingford responded

Thank you so much!

Mar 28, 2022 -

zfamily2000 responded

My pleasure. The thoroughness & attention to my needs and detail was fabulous! Thank you again...

March 25, 2022

They really care about their customers and go out of their way to satisfy people. I recently had my car serviced for some weatherstripping coming loose, they fixed it for no Charge. More

by Kgio55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Orzel
Apr 11, 2022 -

Toyota of Wallingford responded

Thank you so much! We look forward to seeing you again.

March 22, 2022

Great service and I trust them when they recommend repairs. They were very good concerning money and estimated costs. More

by archlaw56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Orzel
Apr 11, 2022 -

Toyota of Wallingford responded

Thank you for servicing your vehicle with us!

March 20, 2022

Toyota of Wallingford is the best. My car was serviced efficiently and quickly. Best of all was the cost. More

by stephaniejames59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Orzel
Mar 28, 2022 -

Toyota of Wallingford responded

Thank you so much!

March 10, 2022

Shylock is a professional and friendly service advisor. She listened to what the issue was and thoroughly explained the process of what needed to be done. The work was completed as promised and on time. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shy Therrien
Apr 11, 2022 -

Toyota of Wallingford responded

Thank you Chris, we look forward to servicing your vehicle again in the future!

February 20, 2022

Professional take care of the customer loyal understanding what you need to be done in your vehicle and have it done they’ll take care of you 100% More

by misaelsantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Orzel, Lorraine Baker, Kenneth O' Day, Bill Reider, Shy Therrien, Rachel Markovics
February 03, 2022

Excellent customer service. Wait time for service was under forty five minutes. Excellent, excellent job. More

by Bgilson1973
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth O' Day
January 25, 2022

Right from the beginning John was extremely helpful and very polite. Highly recommend, and will return to John in the future More

by Nickb
Recommend Dealer
Yes
Employees Worked With
John Savenelli
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