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Toyota of Wallingford - Service Center

Wallingford, CT

4.8
668 Reviews

668 Reviews of Toyota of Wallingford - Service Center

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April 23, 2022

Kept well informed and delivered on date suggested. Running alot better after work was performed. More

by mjperez3060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorraine Baker, Kenneth O' Day
Apr 30, 2022 -

Toyota of Wallingford responded

Thank you for the kind words!

April 23, 2022

Kudos to the service advisors. Food for thought...If a customer buys 4 tires from the dealership, they should include tire rotations for the life of the tires. More

by FLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, Phil Orzel, Lorraine Baker
Apr 30, 2022 -

Toyota of Wallingford responded

Thank you for the kind words and also for the suggestion!

April 22, 2022

Always 5 Stars in both Sales & Service! ! This Toyota location is the best by far! More

by dffdeals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that checked me in & brought me to my car 5 STARS, Lorraine Baker, Kenneth O' Day
Apr 30, 2022 -

Toyota of Wallingford responded

Thank you very much! We look forward to seeing you again.

April 13, 2022

Very helpful and understanding Joanna Rivera and Lorraine Baker .I'm disabled the conversation about what my car needed was understandable. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Rivera ***** ( service dept. ), Lorraine Baker
Apr 30, 2022 -

Toyota of Wallingford responded

Thank you very much! We look forward to seeing you again.

April 08, 2022

I stopped to schedule my 5000 mile tire rotation. When I asked how long the service would take she said the appointment could be 45” or 2 hours depending on how many customers were ahead of me. That’ More

by Claudia
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lorraine Baker
April 06, 2022

Always get quick & friendly service! Have been buying our cars there at least our last 4cars, why would we go anywhere else when we get free oil changes & batteries! We have brought cust More

by Kitchengirl70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna in service Eli in sales
Apr 30, 2022 -

Toyota of Wallingford responded

Thank you so much!

April 03, 2022

Mechanics are great. Service technicians who write up and manage the service orders could be better. More

by TOMMYC1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shy Therrien
April 03, 2022

Always very professional. Never push work that the car doesn't need like other dealers More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth O' Day
Apr 30, 2022 -

Toyota of Wallingford responded

Thank you for the kind words!

March 26, 2022

Lorraine Baker & Matt Atherholt (technician) were absolutely fantastic. Accommodating, pleasant, empathetic, and thorough. My issue was diagnosed, explained in "lay man's" terms and addressed on th More

by zfamily2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Atherholt, Lorraine Baker
Mar 28, 2022 -

Toyota of Wallingford responded

Thank you so much!

Mar 28, 2022 -

zfamily2000 responded

My pleasure. The thoroughness & attention to my needs and detail was fabulous! Thank you again...

March 25, 2022

They really care about their customers and go out of their way to satisfy people. I recently had my car serviced for some weatherstripping coming loose, they fixed it for no Charge. More

by Kgio55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Orzel
Apr 11, 2022 -

Toyota of Wallingford responded

Thank you so much! We look forward to seeing you again.

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