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Toyota of Wallingford - Service Center
Wallingford, CT
673 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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673 Reviews of Toyota of Wallingford - Service Center
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July 14, 2017
Will not answer phones!! I was attempting to contact this dealer re: service contract. First three calls went to mailboxes which were full and would not accept messages-- not I was attempting to contact this dealer re: service contract. First three calls went to mailboxes which were full and would not accept messages-- not a good sign for customer service. I then choose an option for being an existing customer and spent 17 minutes on hold listening to this dealer brag about their customer service awards and how great they were-- never got an answer. More
by Unhappy
Employees Worked With
none
July 13, 2017
Courteous, efficient, honest. The staff is very friendly, and helpful. They know what to do and get you in and out with a minimum of fuss. They always let you know what type of wor The staff is very friendly, and helpful. They know what to do and get you in and out with a minimum of fuss. They always let you know what type of work they're doing while your car is being serviced. More
by wschempp
Employees Worked With
Katie Hunter
June 24, 2017
5stars The service department is the best. I think they are honest and do good work. (In the past, at other service places, I felt that they were not always The service department is the best. I think they are honest and do good work. (In the past, at other service places, I felt that they were not always honest, and may have recommended work that I really didn't need.) If I ever decide to upgrade my 2008 Prius, I will purchase it here because of the great service. Ellie M More
by Eleanor
Employees Worked With
Have seen others but don't remember the names., Bob Olson
June 22, 2017
Great dealer, salesman & truck!! I worked with Eric on the purchase of a 2017 Toyota Tacoma Limited. He was professional and a pleasure to work with. He made the transaction quick a I worked with Eric on the purchase of a 2017 Toyota Tacoma Limited. He was professional and a pleasure to work with. He made the transaction quick and easy. The entire staff was courteous and friendly. I highly recommend Toyota of Wallingford! More
by Ang
Employees Worked With
Eric Peele
June 22, 2017
Toyota and Scion of Wallingford rocks Toyota and Scion continue to amaze me with their good service. The staff and mechanics are all top-notch. I would recommend them very highly and conti Toyota and Scion continue to amaze me with their good service. The staff and mechanics are all top-notch. I would recommend them very highly and continue to be their customer More
by Joe B
June 22, 2017
Oil change Great! .........The service team has been there for years and they all know Toyota's . They are always friendly & knowledgeable. I will be back! Than Great! .........The service team has been there for years and they all know Toyota's . They are always friendly & knowledgeable. I will be back! Thank you.. More
by John222
Employees Worked With
Bob Olson
June 22, 2017
Excellent Service Excellent service and courteous staff! Work completed on time. Bob took time to explain work done on both Camrys brought in for routine maintenance. T Excellent service and courteous staff! Work completed on time. Bob took time to explain work done on both Camrys brought in for routine maintenance. Thanks! More
by JoeyJ
Employees Worked With
Bob Olson
June 21, 2017
June checkup Very professional. My daughter was going on a trip and I wanted the vehicle checked before she left. I walked in and both Bob and Vern took care of Very professional. My daughter was going on a trip and I wanted the vehicle checked before she left. I walked in and both Bob and Vern took care of my concerns. I was in and out within an hour. thanks again More
by Tom
Employees Worked With
Bob Olson, Vern Fortin
June 21, 2017
Quality service support Service was made on a timely basis.When call in was made for the service , the service support team was very friendly and was able to schedule the vis Service was made on a timely basis.When call in was made for the service , the service support team was very friendly and was able to schedule the visit within a very short time. More
by alfredmarcus
Employees Worked With
Katie Hunter
June 21, 2017
Number One The excellent service starts form the minute you enter and meet either Katie, Bob, or Jon. In the past 15 years, I have met them all and could attest The excellent service starts form the minute you enter and meet either Katie, Bob, or Jon. In the past 15 years, I have met them all and could attest to their professionalism and attention to detail. More
by wquintana
Employees Worked With
Katie Hunter
