Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Watertown
Watertown, MA
1,055 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,055 reviews
July 02, 2026
⭐⭐⭐⭐⭐ Kevin was fantastic to work with! He was professional, patient, and transparent throughout the entire process. He took the time to explain everything, helped me find the right vehicle He was professional, patient, and transparent throughout the entire process. He took the time to explain everything, helped me find the right vehicle, and made sure I was comfortable with every step. The whole experience was smooth and enjoyable. I couldn’t be happier with my purchase and would definitely recommend Kevin to anyone looking for a new car. More
by Sunqizong
Employees Worked With
Kevin Huang
June 30, 2026
⭐⭐⭐⭐⭐ Kevin was fantastic to work with! He was knowledgeable, patient, and made the entire car-buying process smooth and stress-free. He answered all of my questions, kept me updated every He was knowledgeable, patient, and made the entire car-buying process smooth and stress-free. He answered all of my questions, kept me updated every step of the way, and made sure everything was ready when I arrived. I never felt pressured, and I really appreciated his professionalism and honesty. If you’re looking for a new Toyota, I highly recommend asking for Kevin! More
by Qiu
Employees Worked With
Kevin Huang
June 15, 2026
I inquired about the availability of a car through their website and got an email back that Jose would be happy to help me... although he never said if the car was available. The next day, I had to send ano website and got an email back that Jose would be happy to help me... although he never said if the car was available. The next day, I had to send another email to him to find out if the car was available... two hours later I was told that it was available... I wrote back stating my interest and what I was hoping to pay and I never heard back from him again... I wrote for the final time 3 hours later but again never heard back. I was all ready to buy a car today and they blew me off. I'm sure I won't be in any hurry to do business with them again. More
by MR
Employees Worked With
Jose Dominguez
June 12, 2026
Kevin was honest, patient, and never made me feel pressured. He was always available to answer my questions and made the whole buying experience easy and enjoyable. I highly recommend working with hi pressured. He was always available to answer my questions and made the whole buying experience easy and enjoyable. I highly recommend working with him if you’re shopping for a Toyota. More
by Jialong
Employees Worked With
Kevin Huang
May 28, 2026
The staff at this store were very enthusiastic and friendly. Kevin was highly recommended; he explained things very carefully, was very skilled, and provided professional service to customers. The man friendly. Kevin was highly recommended; he explained things very carefully, was very skilled, and provided professional service to customers. The manager was also very warm and friendly, and deserves praise. More
by franky
Employees Worked With
Kevin Huang
May 24, 2026
Outstanding Experience with Kevin Huang at Watertown Toyota! I couldn’t be happier with my experience working with Kevin Huang at Watertown Toyota. Kevin made the entire process of purchasing my 2026 Toyota! I couldn’t be happier with my experience working with Kevin Huang at Watertown Toyota. Kevin made the entire process of purchasing my 2026 Toyota 4Runner smooth, stress‑free, and genuinely enjoyable. Kevin took the time to understand exactly what I was looking for and made sure every detail was perfect. He answered all my questions clearly, never rushed me, and made me feel confident in my decision. Thanks to him, I’m now driving a beautiful new 4Runner Hybrid that I absolutely love. If you’re looking for exceptional customer service and a salesperson who truly cares, I highly recommend Kevin Huang. Thank you, Kevin, for making this such a positive experience. Bonnie Gingras, Pittsfield MA More
by BGIN
Employees Worked With
Kevin Huang
