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Toyota of York

York, PA

2.3
61 Reviews

1885 Whiteford Road

York, PA

17402

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Showing 61 reviews

November 08, 2021

Took my vehicle in for inspection. Windshield wipers worked great when I dropped it off. I went to pick it up and suddenly the wipers are "torn" and "not wiping properly to pass inspection". I would nee More

by Tawnya
Recommend Dealer
No
Employees Worked With
Xxxxx
Nov 10, 2021 -

Toyota of York responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. - Dean Lloyd | General Manager | 717-718-4617

October 04, 2021

Bought a Highlander Platinum at the end of August. The deal was done smoothly. Before we picked up the car, I was told there was a chip in the windshield (from transport) that would be fixed at our conven More

by Newcar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel and Casey (mgr)
Oct 06, 2021 -

Toyota of York responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

October 29, 2020

This dealership is a rip off Gave me 27,000 for a trade in for 2020 that only had 2000 miles on it but they have a 2016 for 29,000 .so how does 2020 Tacoma cost less than 2016 so how did I get a deal on my More

by トヨタ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales manager
Nov 02, 2020 -

Toyota of York responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Dean Lloyd | General Manager | 717-718-4617

Nov 02, 2020 -

トヨタ responded

I did call you and discuss the details but we didn’t reach to no agreement over my concernsAlso I would like to know how is it filling out that Document P $500

October 21, 2020

Jason is an awesome salesman thank you very much for everything that you did it was a very good experience at Toyota of York I would definitely buy another car from them again Dolores Russell More

by Amyg7371
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason smith
Oct 23, 2020 -

Toyota of York responded

We are pleased to hear that you had an excellent experience with Jason and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

March 05, 2020

Overtorqued The Oil Filter Had an oil change and filter replacement done on my 2016 Tundra. 5,000 miles later (today), the oil filter wouldn't come off because it appears that i More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dean Lloyd | General Manager
Mar 05, 2020 -

Toyota of York responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Dean Lloyd | General Manager | 717-718-4617

February 25, 2020

Nothing but great things to say about Toyota of York. Casey, Dsrby and Him have went above and beyond to get the best cars and financing for our purchases. After visiting other dealers toyota of york is More

by tschaeffer
Recommend Dealer
Yes
Employees Worked With
Casey Cambell James Bell Darby
Feb 25, 2020 -

Toyota of York responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

January 31, 2020

Service department rocks. I have been servicing my cars at Toyota of York for a number of years; both new Toyota's and a mini cooper I purchased from the sales. department. I a More

by Peasout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 03, 2020 -

Toyota of York responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Toyota of York, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568

November 03, 2019

Went in yesterday to look at a new Tacoma. I did make it clear that today my not be a buying decision day and that I was still shopping and saving all of my down payment. Definitely liked the truck and the More

by Mike
Recommend Dealer
No
Employees Worked With
Wilson, trade evaluation person, sales manager
October 02, 2019

Damage to Vehicle During Simple Maintenance My new headlight got scratched during a routine oil change and transmission fluid flush. I saw the scratch before I left, as oil was even dripping dow More

by JAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Willie - service writer; Tony - service manager (the sloppy service tech is the one who is to blame for all of this)
August 11, 2019

They completely lost my trust Will, at York Toyota Service recently quoted me $520.98 to install a hitch and wiring harness. JUST INSTALLATION. I made it clear more than once that More

by Becky
Price
Recommend Dealer
No
Employees Worked With
Will in service department and Nick, service manager
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