Tracy Chevrolet

Crooks!! I purchased a 2018 Equinox LT from Fernando at Tracy Chevrolet in Tracy CA. At the time of the purchase I was told that it was a loaner car that was I purchased a 2018 Equinox LT from Fernando at Tracy Chevrolet in Tracy CA. At the time of the purchase I was told that it was a loaner car that was still considered new. I bought the car at 7077 miles as a new vehicle. Contract states new. The miles on the contract says 4000. I get a call from a guy named Q saying they made a "mistake" on the contract and I need to come in and sign a new contract stating the car is used. I declined because i knew something wasn't right and told him I need to contact a lawyer. On the day of sale, I did not receive a temporary registration for my windshield. My tags expired in Sept, after that I was unable to drive my vehicle. I have contacted Tracy Chevrolet and left a message with a woman named De la Cruz several times with no call back. I went down to the dealership and asked about my registration and stickers. They told me that it had been paid but no title transfer was done. I was treated very badly and no explanation was giving or timeline when i will receive my tags. They continued to tell me about the new contract and said that it needed to be signed. They gave me a temporary registration and on it it says a used vehicle. They are putting false information on the registration. I think they are withholding my registration and tags until I sign the contract. They knew i had no temporary registration for two months and knew they did not file for transfer. More

great as usual appointment was on time. issue identified and resolved as promised and for price quoted. Service department was extremely busy when I arrived but the appointment was on time. issue identified and resolved as promised and for price quoted. Service department was extremely busy when I arrived but the service associates somehow had everything organized and managed so that nobody was waiting past their appointment time. I appreciated that very much. thank you. More

Great Service & Exceptional Personnel Went in for a service on my new Chevy 3500 Truck. Very friendly people. Thorough explanation of all work done...and done with great precision. Went in for a service on my new Chevy 3500 Truck. Very friendly people. Thorough explanation of all work done...and done with great precision. More

Beware. Shady and dishonest Purchased a used Toyota. Service was very slow. When we got to finance, the payment was higher than we were given on the sales floor. They were vis Purchased a used Toyota. Service was very slow. When we got to finance, the payment was higher than we were given on the sales floor. They were visibly irritated when we did not purchase their aftermarket warranties. One item due on the vehicle was a remote key. Took 6 weeks to finally get the to replace the key. They claimed they were waiting for the part. I called a Toyota dealership and they said they could have the part overnight. We paid for registration when we purchased the car. Tracy Chevrolet never paid the fees to the DMV. We were cited and had to pay the DMV the registration and the late fees totaling over $700. Took over a month and the threat of litigation to get Tracy Chevrolet to reimburse us for the DMV fees we paid. Bottom line is they are always angling to cheat the customer to increase their profits. More

Oil service reply Quick and simple, I missed my original appointment & Aaron snuck me in. Did not take long without an appointment, very much appreciated really. Thank Quick and simple, I missed my original appointment & Aaron snuck me in. Did not take long without an appointment, very much appreciated really. Thank you More

Great experience as usual Although I bought a gmc I stead of a Tahoe I only go to Tracy Chevy for service. Todd is the best and is always great to deal with. Although I bought a gmc I stead of a Tahoe I only go to Tracy Chevy for service. Todd is the best and is always great to deal with. More

Best Experience with Good Customer Service. Today I finally made a deal with Mr. Zabi Amiri (GM at Tracy Chevrolet) and it is a great place to buy cars, they are all about customer service and k Today I finally made a deal with Mr. Zabi Amiri (GM at Tracy Chevrolet) and it is a great place to buy cars, they are all about customer service and knowing your needs and wants. Ask for Zabi Amiri (General Manager) or Walid (The best Salesperson and future manager) at Tracy Chevrolet) as they have hands-on their crew and very engaged with customers. More

Couldn't have been better. We had wonderful service from the minute we walked into the dealership until the minute we left. Todd Tannahill is always so helpful and friendly. We had wonderful service from the minute we walked into the dealership until the minute we left. Todd Tannahill is always so helpful and friendly. More

I like Tracy Chevrolet Dealer I bought my Chevrolet Cruze from Tracy Chevrolet, therefore, of course, I brought my Chevy Cruze to the Dealer for repairs and for regular maintenance I bought my Chevrolet Cruze from Tracy Chevrolet, therefore, of course, I brought my Chevy Cruze to the Dealer for repairs and for regular maintenance. I trust the Dealer would do a great job that I would be worry free. I am happy with the quality work, I am happy with the price too. More

Got Help at Tracy Chevrolet Most of my time was with Albert .He was polite, friendly and had a great sense of humor. Plus he was determined to help me find a car that met my ne Most of my time was with Albert .He was polite, friendly and had a great sense of humor. Plus he was determined to help me find a car that met my needs. James was my first contact and encouraged me to come in right away. Al of the staff that I met were professional and helpful. I actually enjoyed my experience and am very happy with my car. I would like to thank all of you for helping me. More