Tracy Mazda

Matt did a great job of answering questions about cars we were interested in and taking us through the purchase process. We HATE buying cars, Matt made it pleasant. He was knowledgeable and helpful. John were interested in and taking us through the purchase process. We HATE buying cars, Matt made it pleasant. He was knowledgeable and helpful. John also was a pleasure to work with. A "positively" unusual experience for us. More

We were leasing a Mazda CX-9 and wanted to purchase the vehicle. We called every Mazda dealership in the Bay Area and nobody would help us. When we spoke with John Sutfin he agreed to sell us the car and vehicle. We called every Mazda dealership in the Bay Area and nobody would help us. When we spoke with John Sutfin he agreed to sell us the car and he made the process easy, he was honest and I would recommend John completely. In the future I'm going to drive the extra 20 minutes to have my vehicle serviced at his dealership. You cannot go wrong with Tracy Mazda. More

I was very pleased with the service I received from Alfonso He was very helpful in working with me and making a great deal I couldn’t make up my mind on what I wanted and he was extremely patient wit Alfonso He was very helpful in working with me and making a great deal I couldn’t make up my mind on what I wanted and he was extremely patient with me allowing me to make my decision with no pressure from him and as end result I am extremely satisfied with my choice and the deal I received. and most of all the service. More

The people were wonderful and genuinely cared about helping me get into a car! Matt, my sales consultant was understanding and very patient with all my questions and concerns. and in the end made a we helping me get into a car! Matt, my sales consultant was understanding and very patient with all my questions and concerns. and in the end made a well deserved sale. I will recommend Tracy mazda to everyone! Thank you again! More

We had a great experience and feel like we got a good deal. We dealt with Alfonso on-line first and told him what vehicle we were interested in. He had the vehicle ready to go for us the next day. We c deal. We dealt with Alfonso on-line first and told him what vehicle we were interested in. He had the vehicle ready to go for us the next day. We came in, test drove the vehicle and started the paper work. We were in a hurry because my husband had to go back to work. Everyone tried to work as quickly as possible to accommodate us. Thanks! More

everyone there at tracy mazda were amazing! but, i do have to single out alex rivera. he went above and beyond what i had expected and hoped for in a dealership. not only did he travel so far to pick my have to single out alex rivera. he went above and beyond what i had expected and hoped for in a dealership. not only did he travel so far to pick my kids and i up, he made the trip very pleasant and put my worries as ease. he was very friendly and i absoultely appreciate his amazing customer service! poor guy was stuck in rush hour traffic to and from tracy just to get us to the dealership! everyone there was great! i would and will definitely recommend tracy mazda to everyone, especially my family!! thank you tracy mazda for making this such a pleasant buying experience!! special thanks to alex rivera!! More

I contacted Tracy Mazda yesterday when I noticed that they had a beautiful, gun metal, 2010 Mazda3 S Sport with super low miles and an awesome tech package for WAY under what other dealers that I had bee they had a beautiful, gun metal, 2010 Mazda3 S Sport with super low miles and an awesome tech package for WAY under what other dealers that I had been shopping had offered. I was leery about it, not only because Tracy is a L-O-O-O-O-O-O-N-G trip from where I live, but like the old adage states "If it sounds too good to be true, then it probably is". Well I couldn't have been FURTHER from the truth! I was greeted by Alfonso almost immediately when I stepped into the building and I instantaneously thought about the cliche car salesman and held my wallet a bit closer. ;) The process was much more streamlined since I actually went in knowing exactly what I was looking for. Alfonso answered every single question I threw at him and helped make me and my family feel extremely comfortable during the entire process. When we were finally all finished; everything was very thorough, I was another proud owner and sibling of the Zoom Zoom family. Not only did Alfonso pair my Bluetooth and show me how all of the stuff worked, he even FILLED MY TANK! What is it now a days, like $32 a gallon?!?! I would definitely do business with Tracy Mazda and Alfonso again! Thank you guys! More

My fiancé bought his Mazda 3 from Tracy Mazda a little over a year ago. He's had nothing but great things to say about the sales people (he worked with Nilo), the experience of buying from Tracy M little over a year ago. He's had nothing but great things to say about the sales people (he worked with Nilo), the experience of buying from Tracy Mazda and the car itself. When it came time to buy my car, Tracy Mazda was definitely at the top of the list. Knowing I would probably go with a Mazda in the end, I wanted to do some shopping around at other dealerships first. While the other sales people were polite enough, I felt like they were treating me like a naive child (even though I'm a 30 year old woman) and directed the nuts and bolts of the deal at my fiancé. They also seemed to give us the run around on the pricing and weren't up front about exactly how they were running the numbers. Those other dealerships were frustrating and exhausting. Tracy Mazda was different from the moment we walked on the lot. Brian greeted us, asked a couple basic questions and pointed us in the right direction. He stood back and allowed us to walk the lot and view the cars without any pressure. When we had questions Brian was extremely helpful, patient and polite, again without being pushy in the slightest. After a test drive Brian introduced us to Alfonso and we asked for a quote. Whereas other dealerships took at least 2 hours to discuss price and terms, Brian and Alfonso had numbers for me in about ten minutes. No nonsense, extremely straightforward and forthcoming. The quote I was given showed all fees, taxes, how the payment would work out and the bottom line price of the car. All I had seen at the other places were hastily written numbers for monthly payment and length of the loan. When we decided to leave to go home and think things through, there was absolutely no pressure from Alfonso or Brian. Where other dealerships would delay our departure, give us gruff or guilt trips, Tracy Mazda was happy to give us the information we needed and let us go home to make the decision on our own. I called Alfonso the next day, asked if he still had the car I wanted and told him I'd be there in two hours to get it. When we arrived we were again treated with patience and respect through the entire transaction. Alfonso was amazing! Even though he was simultaneously assisting another buyer, I never felt neglected and when he was working with me I had his undivided attention. At the other dealership I had a sales person who was helping two customers at the same time as well, but kept making a big production out of how hard he was working and how crazed his day was. Alfonso kept everything relaxed and enjoyable. John ran the financing for us and was extremely helpful as well. Overall the process was friendly, easy and relaxed. I would highly recommend checking them out. More

Mazda Tracy dealership is a nice place to check out new and used cars. The place is clean and the people are so freindly and knowledgeable of their of their cars. Alfonso Guitron is so far the best car sal and used cars. The place is clean and the people are so freindly and knowledgeable of their of their cars. Alfonso Guitron is so far the best car salesman that I ever dealed with, my new CX-7 is the third car that I got I in my life and this is the only time that I didn't have any pressure from the car salesman and he is very helpfull. I will surely recommend Mazda Tracy to other people. More

MATT Araujo was a excellent salesman we really enjoyed doing business with him we will highly recommend him & tracy mazda to anyone. himself & co workers frank,bill & john went above & beyond to provide u doing business with him we will highly recommend him & tracy mazda to anyone. himself & co workers frank,bill & john went above & beyond to provide us with excellent service for the purchase of our mazda3 thank you so much.THE MADDOX'S FAMILY. More