
Tracy Mazda
Tracy, CA

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We had a very pleasant buying experience up until we went into the financial agent's office. Our salesman, Alfonso, was helpful, polite, and not at all pushy. We were able to negotiate a price that was bet into the financial agent's office. Our salesman, Alfonso, was helpful, polite, and not at all pushy. We were able to negotiate a price that was better than other places we had looked. Unfortunately, the financial officer had to complete the sale. He was very pushy and tried to sell us some overpriced extended warranty and protective coating. He just wouldn't take no for an answer even though I was very clear that I wasn't interested! Finally he gave up but by that time we were not at all happy. I'm probably would go back but I sure wouldn't look forward to signing. More
I really like how Matt treated us because I felt Matt didn't feel that my family and I were there wasting his time I enjoyed closing this deal with Matt Araujo.I recommend going to Tracy Mazda and to ask didn't feel that my family and I were there wasting his time I enjoyed closing this deal with Matt Araujo.I recommend going to Tracy Mazda and to ask for Matt he was the best salesperson and cool too. More
Great Service, Mark G is great. Was in and out for service very quickly. Rest of staff is very friendly. I will only service my Mazda 3 there. Dealer pricing is also very reasonable. They are open service very quickly. Rest of staff is very friendly. I will only service my Mazda 3 there. Dealer pricing is also very reasonable. They are open Saturdays, which makes it convenient for everyone. Great Job! More
Alfonso Guitron was very helpfull and took a lot of time with us. Between him and his sales manager, we felt very taken care of. I would recommend other people to visit this dealer and to ask for Alfonso Gu with us. Between him and his sales manager, we felt very taken care of. I would recommend other people to visit this dealer and to ask for Alfonso Guitron. We will return for more purchases when ready. Thank you, Steve Brose More
Mark was very courteous and kept me apprised of the condition of my Mazda 3, including that the tires were no longer legal to drive. He researched and found options for tires that the technician could condition of my Mazda 3, including that the tires were no longer legal to drive. He researched and found options for tires that the technician could put on the car. The pricing was very reasonable as I had shopped around, previously, for tire prices, and the prices that Mark offered were competitive. I will definitely take my car back to Tracy Mazda because of Mark and other like him at Tracy Mazda. More
My experience with Tracy Mazda started when I 1st purchased my car. The sales staff made the whole car buying experience effortless. Even after I left, I was called back twice because they had cont purchased my car. The sales staff made the whole car buying experience effortless. Even after I left, I was called back twice because they had continued to work on getting me a lower APR. I have and will continue to use Tracy Mazda for all my oil changes and service/warranty work. Being greeted by name as soon as you walk in makes me feel special. All service/warranty work is done in a timely manner so Im never inconvenienced. I will definately look be purchasing my next car from Tracy Mazda. More
Alex and Bill did a good job. I told them what I wanted, how much I wanted to pay and how much I wanted for my trade-in. Mind you, I did my own research before going in to see them since this is one of man how much I wanted to pay and how much I wanted for my trade-in. Mind you, I did my own research before going in to see them since this is one of many new cars I've bought over the years. I didn't try to muscle them with my trade-in and they didn't try to muscle me over the price of an already great-priced Mazda 6. I was fair and so were they. I look forward to finding out how their service department works. More
Had a great experience at this dealership, and Alex Rivera was a big help also. I'd definitely recommend him and Tracy Mazda. They didn't have my color in and went to great expense to find me the exa Rivera was a big help also. I'd definitely recommend him and Tracy Mazda. They didn't have my color in and went to great expense to find me the exact color and model that I wanted. Happy with the whole experience, A Novoa Stockton, CA More
We just wanted to say thanks again for all your help. You met our pricing budget and we had a pleasant experience dealing with all members of the Tracy Mazda team. We are enjoying our new car and will r You met our pricing budget and we had a pleasant experience dealing with all members of the Tracy Mazda team. We are enjoying our new car and will refer anyone looking for cars your way if possible. Thanks again, Ricky and Carly Lininger More
This is the first time we bought a car in about 10 years and it was really painless. The no haggling over price was a real stress reliever and Matt put us at ease with his friendly demeanor. The next time w and it was really painless. The no haggling over price was a real stress reliever and Matt put us at ease with his friendly demeanor. The next time we buy a car, this will be the first place we look. We love our Mazda 3. More