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Tracy Mazda

Tracy, CA

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189 Reviews

2680 Auto Plaza Dr

Tracy, CA

95304

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Showing 189 reviews

June 24, 2012

Our experience with Alfonso at Tracy mazda was a good one.Alfonso and the other staff at Tracy Mazda was very helpful and informative.We traded in our 2007 Mazda6 for a 2013 Mazda6 and i feel we got a go More

by murtletheturtle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Guitron
Jun 25, 2012 -

Tracy Mazda responded

Thanks so much for taking the time to share your feedback with us! I'm so happy to hear that Alfonso was able to take care of you and help you find everything you needed. If there is anything else we can do for you at all, please don't hesitate to let us know! Congratulations on your new vehicle and welcome to the Tracy Mazda family! Brett Allen - GM - brett@tracymazda.com

May 08, 2012

I rated Tracy Mazda 5 out of 5 because they have excellent customer service. They were patient and friendly. They answered all of my questions and I did not feel any pressure to buy at all. They wor More

by Kandy Aldana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall, Alfonso, Joe
May 09, 2012 -

Tracy Mazda responded

Thanks for the great review, Kandy! I'm so glad to hear that your experience with us at Tracy Mazda was a positive one. I know Kendall, Alfonso and Joe will be very happy to read your kind words. If there is anything else at all we can do for you, don't hesitate to ask. Thanks again, and welcome to the Tracy Mazda family! Brett Allen - GM - brett@tracymazda.com

May 02, 2012

I went into this dealership looking to trade in my 2010 I went into this dealership looking to trade in my 2010 Mazda MX5 for a car that did a little better on gas due to a 2 hour commute I was having. I More

by hesse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Cartmell
Aug 13, 2012 -

Tracy Mazda responded

Thank you for sharing your experience with us! We know how stressful buying a new vehicle can be and we aim to provide an enjoyable, hassle-free experience for each and every customer. We hope we made your commute a little easier. Enjoy your new car and we'll see you soon! Brett Allen - GM - brett@tracymazda.com

April 21, 2012

We just purchased a Certified Pre-Owned 2009 Mazda 6 from Tracy Mazda yesterday. We came all the way from Chico for this car, and we couldn't be happier. As for Tracy Mazda's sales team: Alfonso is fantastic More

by bellviewph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso (Sales), Charles (Finance)
Aug 13, 2012 -

Tracy Mazda responded

Thank you for the glowing review! Alfonso and Charles are valued members of the team and will be thrilled to hear that you've spoken so highly of them. We hope that you are enjoying your new car and look forward to your next visit! Brett Allen - GM - brett@tracymazda.com

February 08, 2012

My husband and I had an awesome experience buying out first car with Tracy Mazda. We were both nervous going into a big dealership because we had heard how aggressive salesmen can be, but we were pleasan More

by sadiewaldvogel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Volk
Aug 13, 2012 -

Tracy Mazda responded

Thank you for the kind words and welcome to the Tracy Mazda family! We know how stressful buying a new vehicle can be and we aim to provide a hassle-free, enjoyable experience each and every time. Thank you for your business and we hope to see you in the future! Brett Allen - GM - brett@tracymazda.com

February 02, 2012

I am completely satisfied with every aspect of my dealings with Tracy Mazda. Chris Noble and Chrystal went above and beyond in order to make sure my vehicle was fixed to my complete satisfaction wit More

by Spareemail0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Noble and Chrystal
Aug 13, 2012 -

Tracy Mazda responded

Thank you for sharing your experience with us! It is encouraging to know that our customers notice our hard work and dedication to ensuring a wonderful experience for them. Enjoy your new car and please let us know if you have any questions or concerns in the future. We'd be glad to help! Sincerely, Brett Allen - GM - brett@tracymazda.com

November 30, 2011

I have never bought from a dealer before - I've had bad experiences in the past when I tried. I found everyone to be friendly and open. My husband and I worked with Alex. He was not pushy, and I really More

by beckyborup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
October 04, 2011

Alfonso was GREAT. We don't like strong pressure sales and Alfonso was very laid back and accommodating to our shopping style. Besides the car we bought, we test drove a used Nissan from the lot to compa More

by brokims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Guitron
September 26, 2011

All of the employees were incredibly helpful and friendly. I enjoy my new car! Plus, the employees weren't jumping at you when you first arrived at the dealer. They gave you space and of you needed More

by koslexi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Louie, Christopher Spitzer
September 16, 2011

Great Price, great SErvice. Alfonso and Christopher were outstanding. Love my zoom zoom CX9! When my husband was shopping for a car they let him drive home to show me. More

by deniseepoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris spitzer and alfonso guitron
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