Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tracy Mazda
Tracy, CA
190 Reviews
Filter Reviews by Keyword
By Type
Showing 190 reviews
June 25, 2012
Love Tracy Mazda. This was my first purchase there. My boyfriend has previously purchased two other cars from Tracy Mazda, with nothing but great things to say about them and Alphonso especially. Brian do boyfriend has previously purchased two other cars from Tracy Mazda, with nothing but great things to say about them and Alphonso especially. Brian does some great work as well. Had an incredibly pleasant experience and will definitely be going back in the future. Couldn't enjoy buying a car more. :) More
by layala23
Employees Worked With
Alphonso and Brian
June 24, 2012
Our experience with Alfonso at Tracy mazda was a good one.Alfonso and the other staff at Tracy Mazda was very helpful and informative.We traded in our 2007 Mazda6 for a 2013 Mazda6 and i feel we got a go one.Alfonso and the other staff at Tracy Mazda was very helpful and informative.We traded in our 2007 Mazda6 for a 2013 Mazda6 and i feel we got a good deal.We love the car and would not hesitate to do business with them again.I would recommend them to anyone.Thanks again Tracy Mazda! More
by murtletheturtle
Employees Worked With
Alfonso Guitron
May 08, 2012
I rated Tracy Mazda 5 out of 5 because they have excellent customer service. They were patient and friendly. They answered all of my questions and I did not feel any pressure to buy at all. They wor excellent customer service. They were patient and friendly. They answered all of my questions and I did not feel any pressure to buy at all. They worked with me and what I told them I wanted, including my budget and the monthly payment I would accept. They didn't try to talk me into anything that I did not want. More
by Kandy Aldana
Employees Worked With
Kendall, Alfonso, Joe
May 02, 2012
I went into this dealership looking to trade in my 2010 I went into this dealership looking to trade in my 2010 Mazda MX5 for a car that did a little better on gas due to a 2 hour commute I was having. I I went into this dealership looking to trade in my 2010 Mazda MX5 for a car that did a little better on gas due to a 2 hour commute I was having. I told Kendall what I was looking for and she had one in stock and explained in detail all the great features. Kendall knew this car well and when we went on a test drive took me on back roads as to show me the great handling on curves. I knew when I got back to the dealership this was a done deal. This dealership works as a team as they all help one another in making sure they can answer all your questions along with educating you in more detail on the cars features. When it is time to trade again I will go back as I love the Mazda More
by hesse
Employees Worked With
Kendall Cartmell
April 21, 2012
We just purchased a Certified Pre-Owned 2009 Mazda 6 from Tracy Mazda yesterday. We came all the way from Chico for this car, and we couldn't be happier. As for Tracy Mazda's sales team: Alfonso is fantastic Tracy Mazda yesterday. We came all the way from Chico for this car, and we couldn't be happier. As for Tracy Mazda's sales team: Alfonso is fantastic! He put no pressure on us, and he bent over backwards to show us other options we were considering. I came in with pre-arranged financing, but the finance manager (Charles, I believe) at Tracy Mazda was able to get us an incredible interest rate. I also had my two kids (4 and 6) there for probably 3 hours, and they were able to play in the playroom and with video games. I highly recommend Tracy Mazda. More
by bellviewph
Employees Worked With
Alfonso (Sales), Charles (Finance)
February 08, 2012
My husband and I had an awesome experience buying out first car with Tracy Mazda. We were both nervous going into a big dealership because we had heard how aggressive salesmen can be, but we were pleasan first car with Tracy Mazda. We were both nervous going into a big dealership because we had heard how aggressive salesmen can be, but we were pleasantly surprised at the respect and care we received. Carl and the guys really made it happen for us. We are very appreciative of the work they put in towards getting us the right car with the right payment. We will definitely recommend that our friends and family go there to buy their next car. More
by sadiewaldvogel
Employees Worked With
Carl Volk
February 02, 2012
I am completely satisfied with every aspect of my dealings with Tracy Mazda. Chris Noble and Chrystal went above and beyond in order to make sure my vehicle was fixed to my complete satisfaction wit dealings with Tracy Mazda. Chris Noble and Chrystal went above and beyond in order to make sure my vehicle was fixed to my complete satisfaction with little trouble to me. My wife and I can not be more happier with the service we encountered with the Tracy Mazda crew. They made a very difficult situation much easier for us. A very satisfied customer from Stockton. More
by Spareemail0
Employees Worked With
Chris Noble and Chrystal
December 01, 2011
I have never bought from a dealer before - I've had bad experiences in the past when I tried. I found everyone to be friendly and open. My husband and I worked with Alex. He was not pushy, and I really experiences in the past when I tried. I found everyone to be friendly and open. My husband and I worked with Alex. He was not pushy, and I really appreciate that. When I asked him for an out the door price - he quickly gave it to me (I've not been able to get that from some dealers). More
by beckyborup
Employees Worked With
3
October 04, 2011
Alfonso was GREAT. We don't like strong pressure sales and Alfonso was very laid back and accommodating to our shopping style. Besides the car we bought, we test drove a used Nissan from the lot to compa and Alfonso was very laid back and accommodating to our shopping style. Besides the car we bought, we test drove a used Nissan from the lot to compare (style, pricing, ride, etc.). In the long run, we felt it was better for us to get the new vehicle, with the 0% interest rate and no miles on the car instead of the used vehicle. We were tended to comfortably (provided beverages)and lots of friendly chatter with Alfonso (and Joe) during our wait. Aside from the long wait for financing to free up, our day was very pleasurable. The only thing that could make car buying MOREpleasurable would be to shorten how long it takes to work out the finances and do all the paperwork. Since we had previously purchased a (used) Mazda from Tracy Mazda, and had it serviced there (along with another Mazda bought from a private party), we were very familiar with Tracy Mazda sales and service. Our preference was to not have to travel to the Bay Area to get a car we were happy with, and to keep the tax dollars in Tracy if possible. ALFONSO and Tracy Mazda made that possible for us. Thank You. More
by brokims
Employees Worked With
Alfonso Guitron
September 27, 2011
All of the employees were incredibly helpful and friendly. I enjoy my new car! Plus, the employees weren't jumping at you when you first arrived at the dealer. They gave you space and of you needed friendly. I enjoy my new car! Plus, the employees weren't jumping at you when you first arrived at the dealer. They gave you space and of you needed help, they were there. More
by koslexi
Employees Worked With
Joe Louie, Christopher Spitzer
