Tracy Mazda

I am very impressed with Tracy Mazda. I came to the dealership with some fears because of the car salesman stereotype (high pressure sales) and I have never owned or driven a Mazda. Joe Louie was very dealership with some fears because of the car salesman stereotype (high pressure sales) and I have never owned or driven a Mazda. Joe Louie was very friendly and made the process of buying the car an easy one, due to his low pressure, helpful attitude. After Joe assisted me with test driving the Mazda 3 and the Mazda Speed3, Joe answered all of my many questions about the vehicles. When I decided on the Mazda 3, I still wanted to drive it again to make sure. Joe gave me all the time I needed to drive the car and take it all in. I feel good that I got a fair price for the car and the warranty thanks to Joe (I want a dealership I buy from to stay in business). After deciding to buy the car, I was introduced to Alfonso Guiton. Alfonso assisted me with completing the credit information and presenting the information from the car manual and warranties. Due to the service department being closed, Alfonso was only able to direct me to the service department and offered to assist me if/when I would need to service the car. Alfonso made sure the car was cleaned well and helped me go over the car to look for any dings, scratches, etc. Lastly, John (finance guy) was very helpful and nice to work with. Again, he did not pressure me and helped me get all of the necessary paperwork completed quickly. This experience is one that will bring me back in a few years when I need to buy a car again. Thank you! More

We actually purchased two cars (1 new and 1 used) from Alfonso within days of each other and he made it a very easy and smooth process. I dislike the whole vehicle purchase process, but the Tracy Mazda s Alfonso within days of each other and he made it a very easy and smooth process. I dislike the whole vehicle purchase process, but the Tracy Mazda staff made it very pleasureable. More

I first contacted Joe a couple of months ago by email, in regards to the vehicle I purchased, while I was overseas. He was courteous and professional in his emails and kept me advised of the vehicle’s status regards to the vehicle I purchased, while I was overseas. He was courteous and professional in his emails and kept me advised of the vehicle’s status. When I arrived back in California, I came out to view the vehicle. Joe was with another customer, so Alfonso took my wife and me on test drives of two vehicles. He was able to accurately describe the features of both vehicles and answered any questions we had. At no time did I feel either Joe or Alfonso were trying to push any one vehicle on us. They were both very polite and let my wife and I come to our own decision about purchasing the vehicle. All in all this was a very stress free vehicle purchase. More

the reason i give mazda all 5's is because my experience there was excellent. my sales man was very nice, and worked really well with us and we had no problems at all with alfonzo. it was very fast and easy there was excellent. my sales man was very nice, and worked really well with us and we had no problems at all with alfonzo. it was very fast and easy, and i would defiantly recommend his service to any of my friends and family More

I went to the dealership with what I thought was a reasonable offer ( I did my homework). They spent about half an hour reviewing my car and offer and came back and agreed my offer was reasonable. W reasonable offer ( I did my homework). They spent about half an hour reviewing my car and offer and came back and agreed my offer was reasonable. We came to an agreement in 5 minutes and I bought the car. No high pressure sales. Very friendly but not pushy. I felt that they really wanted to give me the best deal. I have purchased about 25 cars over the last 20 years and I would rank them in the top for ease of transaction and friendliness. This is my first Mazda and I suspect not my last. Please call me if you have any questions. Thanks. C. Paul George, D.D.S. More

The sales person was very nice, no pressure. The process did not take very long. We had carefully researched the vehicle over the internet. The finance person was very knowledgeable and very nice too. Most did not take very long. We had carefully researched the vehicle over the internet. The finance person was very knowledgeable and very nice too. Most importantly, I love my car. More

We brought our Mazda 5 in for service and also were looking to buy a Mazda 3. Mark was very helpful with service and since it was too early for sales, pointed us in the right direction to check out ne looking to buy a Mazda 3. Mark was very helpful with service and since it was too early for sales, pointed us in the right direction to check out new/used cars too. Alfonso did a great no-pressure job with the sale. We got a nicer car than expected and we love it. Everyone at the dealership was friendly and helpful. More

I began working with Alex through the internet sales department. He was quick to respond, and helped me work out a great price on the vehicle I was looking for. He also provided me with some additiona department. He was quick to respond, and helped me work out a great price on the vehicle I was looking for. He also provided me with some additional pricing options for similar vehicles. Upon arriving at the dealership, with my wife and two year old, Alex simply turned the keys to 3 different vehicles and gave us our space. He was a pleasure to work with and his no pressure sales method has certainly earned my stamp of approval. The next time I am in the market for a new or CPO Mazda, Alex will be the first perso I call! More

We went with the expectation of not getting approved. Alex helped us find a vehicle that fit our needs and exceeded our expectations. Everyone from Alex to the finance guy was very helpful and stayed la Alex helped us find a vehicle that fit our needs and exceeded our expectations. Everyone from Alex to the finance guy was very helpful and stayed late just to help us. Very happy with my Mazda!!! Zoom Zoom! More

Our experience was great from the initial phone calls made to Frank, the manager. He was very helpful and answered all the questions we had without any pressure. When we went to test drive the vehicle made to Frank, the manager. He was very helpful and answered all the questions we had without any pressure. When we went to test drive the vehicle we met Frank and were helped by Alfonso. He was very informative and helful, not high pressure at all. Chris assisted in helping us to drive a few different vehicles so we could make our decision. We were very satisfied with our experience at Tracy Mazda and will definately recommend the dealership. More