Tracy Toyota

Excellent Experience From the moment I set foot on the dealership lot, I was treated very well. I had some very specific options I was looking for and though they didn't h From the moment I set foot on the dealership lot, I was treated very well. I had some very specific options I was looking for and though they didn't have any in stock on my first visit, the answer I got was we can get it for you one way or another. When I returned a few weeks later and ready to buy, my specifications had changed and they just so happened to have exactly what I was looking for in stock. From the moment of walking onto the lot to driving away in my new vehicle, the experience was excellent. More

Driving Away Very Happy!!! I needed a car right away and wasn't sure what to expect. Usually car salesman are pushy, but my experience at Tracy Toyota was the best one I ever h I needed a car right away and wasn't sure what to expect. Usually car salesman are pushy, but my experience at Tracy Toyota was the best one I ever had at a car dealer. Friendly, patient, informative, Randy, Johnny and Ramen are the best. I left there with a car that I'm very happy with and I would go back there again to get my next car and recommend them to all my friends. More

Great experience period Great experience very friendly staff I bought my car they didn't force me to buy it they always tried to get me the best deal possible really happy Great experience very friendly staff I bought my car they didn't force me to buy it they always tried to get me the best deal possible really happy More

Great Experience at Tracy Toyota. My parents and I went out for breakfast this morning across the street the Tracy Toyota Dealership. As soon as we were done we decided to go in the d My parents and I went out for breakfast this morning across the street the Tracy Toyota Dealership. As soon as we were done we decided to go in the dealership and check out prices for a Highlander, that's the car my mom wanted. We were nicely greeted by a sales person name Michael Barbeau. Mike was very helpful and took us for a test drive on a 2014 Highlander, which we all loved. Mike also showed us a other Highlanders, once we decided which Highlander we liked and went inside to talk about prices we came across a 2014 Prius. We decided to go for the Prius since we a family that owns a Prius already a Toyota truck. We got a good price for it and my mom was more than happy with her new car. Everyone was extremely nice with us and were very helpful. Ramen Barekzai the finance director was also an amazing and helpful person when it came down to how much we wanted to pay. We are very happy with the new family edition. We a Toyota family and we made the best choice today by getting a new 2014 Toyota Prius. We highly recommend Tracy Toyota. More

Great! Great and amiable, willing to help you at your wanted price. He was amiable in taking in all the test drive that I wanted and to look at every car I d Great and amiable, willing to help you at your wanted price. He was amiable in taking in all the test drive that I wanted and to look at every car I desired. To look at all the prices that are within my budget and willing to work with me in a deal. Talk to me about all the warranty and insurance. More

Car purchase I came to purchase a car today at tracy Toyota and had the greatest experience they were so friendly and accommodating that I had the greatest experie I came to purchase a car today at tracy Toyota and had the greatest experience they were so friendly and accommodating that I had the greatest experience and will tell everyone about them I ended up getting a Toyota Camry More

Worst experience ever trying to buy a car Wish I could give this dealer a rating of zero stars. STAY AWAY! I ordered a new car from this dealer in early May. I was told it would be 6-8 weeks Wish I could give this dealer a rating of zero stars. STAY AWAY! I ordered a new car from this dealer in early May. I was told it would be 6-8 weeks. After 8 weeks of not hearing anything I contacted them and they stalled around a few days before telling me it was to be built on August 1. By mid-August I asked for an update via phone and email and never received a return call. Ended up complaining to the Bay Area sales manager who promised to find out what happened and never heard from him either. Tracy Toyota is not to be trusted and the Bay Area sales manager is harming Toyota's good reputation. Just read all the other reviews and GO ELSEWHERE! More

Horrible experience with Service Department Horrible experience with the Service Department. My wife made an appointment for service, and Rick told her it would be about 90 minutes. Based on tha Horrible experience with the Service Department. My wife made an appointment for service, and Rick told her it would be about 90 minutes. Based on that conversation, she decided to wait for it. She sat there for 2 1/2 hours and the car was still not ready and then contacted me. When I called Rick, he was extremely rude and dismissive. When I asked to speak with his boss, he hung up on me. I spoke to his bosses in person, George and Cynthia, who were both pleasant. But, it was a horrible experience overall and the damage was done. Rick clearly misrepresented the time it would take and simply did not care that it was inconvenient to my wife. He was a complete jerk and should not have any contact with customers. They made my wife sit for over 3 hours. I truly believe they took advantage of her because she was a female. I highly recommend you find a different place to service your car. More

They have great customer service and will not let you down. Very friendly workers. They try to help you with the prices as much as they can. down. Very friendly workers. They try to help you with the prices as much as they can. More

The manager who worked with us is very helpful in explaining the services needed and how they will help our car to be in good condition for safe driving. explaining the services needed and how they will help our car to be in good condition for safe driving. More