Tracy Toyota

I have been to almost all the car dealer in the bay area but this one in Tracy is by far the best Toyota or any car dealer for that matter. I highly recommend TINA CEA. On her business card it say's -We don but this one in Tracy is by far the best Toyota or any car dealer for that matter. I highly recommend TINA CEA. On her business card it say's -We don't just promise. We deliver! - And she did just that. True to her words! And she made it very easy for me to purchase the car I want (2012 Toyota highlander) and she gave me the best deal ever that none of the other dealer would be willing to give! Now for the 2012 V6 AWD Toyota highlander. I have only been driven it for like 20 miles and I can say that it has a very quiet interior, very flexible and has a roomy second row seat. Those are just a few of the many features on this car that anyone will love! I'm going to have this car for a very long time! I know because it's a Toyota! More

Unbelievable shocking event. Hopefully I will be able to give a good rating after or "fix it" appt. For now after what happened, the above rating applies with an exclamation mark. give a good rating after or "fix it" appt. For now after what happened, the above rating applies with an exclamation mark. More

far turangan is one of the best sale consultants i have ever met this is the second,car i have bought from mr.turangan everthing went very smooth. tracy honda is the best for service and sells. i will be b ever met this is the second,car i have bought from mr.turangan everthing went very smooth. tracy honda is the best for service and sells. i will be buying a other car from tracy honda soon this is the 2 car in a year. thank you honda tracy. More

would definitely recommend Tracy Toyota. I’ve been hoping around for a new car for while now and drove by and saw this Tacoma so I went in to check it out. A few salesman asked me if I needed help but hoping around for a new car for while now and drove by and saw this Tacoma so I went in to check it out. A few salesman asked me if I needed help but I told them I was just looking around, generally I would get some stuck up attitude but they didn’t act like the typical sales hacks. After doing a little more research about the Tacoma I was ready to make my buy. I was still kind of hesitant because I just don’t like dealing with people trying to sell me more than I need but I am glad I came here, the sales people were not annoying, finance was fast and they seemed organized. Overall it was a stress free experience at my own pace. More

Tom and Mike as well as the gentleman in the finance department were very helpful and professional. We might be looking to purchase another vehicle in the next few months and we would definitely bring o department were very helpful and professional. We might be looking to purchase another vehicle in the next few months and we would definitely bring our business to them. I am really happy with the whole experience and appreciate the fact that the people at the delership made things easy. More

Misrespresented price of a vehicle on their website. Never returned phone calls as promised. Very poor customer service. My credit was not great but options for financing were not discussed. I believe I Never returned phone calls as promised. Very poor customer service. My credit was not great but options for financing were not discussed. I believe I have been ignored because I found the vehicle listed $4,000 less on the Toyota website than what Tracy Toyota was asking. They immediately went to Toyota, made the correction but AFTER I printed the lesser price. Tracy Toyota knew they had to honor my copy of the price. They chose to ignore me and hold out for a better offer. More

Tracy Toyota has been our worst experience with car dealers by far! We were well aware that under the Cars for Clunkers program Prius cars were being sold rapidly. We did our research online and called dealers by far! We were well aware that under the Cars for Clunkers program Prius cars were being sold rapidly. We did our research online and called dealers to check if they had any Prius II in stock, prices, etc. Tracy Toyota was listing about 4 different ones on their website but we knew that dealers weren't able to update their online listings fast enough given the high number of customers they were having so, just like with all the other dealers, we called in advance to confirm what they had in stock. We talked to a woman in sales who told us that they had 4 Prius II in stock and that we could check this online. We told her we knew this but that we also knew that dealers weren't keeping websites up to date so we wanted to make sure. She assured us that they had that. We called a second time right before leaving our home and another lady assured us that they had 4 in stock. Thinking that the over 1 hour trip from San Jose to Tracy was worth it if they actually had a good inventory of Prius and for a lower price than any listed around here, we decided to make the trip right after hanging up with the second lady. When we get there they tell us that they only had a Prius IV that was going way over than any others we found around here. When we told the sales people that we were told they had 4 in stock and that is the only reason we made the trip they couldn't answer us but continued pushing for us to buy the Prius IV or look at other cars. We were never allowed to speak face-to-face to the two ladies that we spoke to over the phone and no one even apologized or tried to make up for the almost 3 hours we lost going there and coming back. At the end of the day we got a Camry Hybrid from the Toyota in Palo Alto. They had excellent customer service and did their best to keep payments within our budget. DON'T waste your time going to Tracy!! It is not worth it at all! More

We entered the dealership and sked to test drive a Toyota Camery SE. Everything went very well until we returned from the test drive. At that point they asked for our car key, saying that they wanted to take Camery SE. Everything went very well until we returned from the test drive. At that point they asked for our car key, saying that they wanted to take a look even though we said that our trade was not worth much. Without our permission they drve off in our car and then returned. In the mean time we sad tat were interested in the car that we test drove and said that we were willing to pay x amount for it. Then we waited for 20+ minutes. When the sales manager returned he said that our current car was "worthless" and proceeded to give us a quote on the car that we test drove, completely ignoring our written offer. We had done our research and presented an offer based on the current market which was completely ignored. We were also berated for our current car and our objections to driving off in our car. This was a terrible experience. Previously we had left another car for service only to return and have nothing done at the end of the day even though it was supposed to be complete by mid day and we were never called. More