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Tracy Toyota

Tracy, CA

4.4
169 Reviews
Tracy Toyota – Proudly Serving Tracy and Surrounding Communities Since 1999 Owned by Pro Football Hall of Famer Ronnie Lott, Tracy Toyota is dedicated to delivering an exceptional automotive experience. Whether you're searching for a new or pre-owned Toyota, our certified sales consultants are here to guide you every step of the way. And when it comes to service, our award-winning team—featuring Master Certified Technicians—ensures your vehicle performs at its best for years to come. Conveniently located in Tracy, we proudly serve customers from Lodi, Stockton, Livermore, Dublin, San Ramon, Modesto, Manteca, and beyond. Experience the Tracy Toyota difference—where legendary ownership meets legendary service.
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2895 N. Naglee Road

Tracy, CA

95304

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Showing 169 reviews

March 01, 2021

Great experience!! Top notch service and good inventory !! Best car buying experience I’ve had!!! 100% satisfied !! Thanks for the new wheels and a good price More

by Moonshynetsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wali
Mar 01, 2021 -

Tracy Toyota responded

Thanks for the 5-star review! We appreciate your business and look forward to seeing you again!

February 28, 2021

Great experience. Highly recommend and will be back. We had a good buying experience that met our needs. Sam was a great saleman and listened to our needs. More

by nyc_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wali
February 15, 2021

We dealt with Sam from Online Sales. He was simply an amazing sales person. I would buy a car from him and Tracy Toyota again. More

by dbioman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wali
Feb 16, 2021 -

Tracy Toyota responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Feel free to reach out if you have any additional questions. We look forward to working with you again.

January 14, 2021

Worst experience, I waited for over 3 hours for a simple 5k oil change. After 2 hours I walked up to the service window to ask if my car was almost done and the staff member cared more about eating his lunc More

by Gladis R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deepak Bhardwaj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Cea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Pryor-Bruns, David Moshini, Samantha Emmett, Jay Lee
Jan 20, 2021 -

Tracy Toyota responded

Gladis, Thanks for the review. We apologize for the time it took for your car to be serviced and for how our employees handled the situation. We’d like a chance to speak with you directly. Please email jlee@tracytoyota.com when you can. Thank you!

August 02, 2020

I had a transmission flush. After that my Rav 4 leaked transmission fluid all over my garage floor. I took a day of work to take it back and they had it for most of the day. Then they said oops! We over More

by Ronnie
Recommend Dealer
No
Employees Worked With
He said it was his first week.
Aug 04, 2020 -

Tracy Toyota responded

Thank you for bringing this to our attention. We’re sorry for the inconvenience and hope to reach a resolution. Please contact me at jlee@tracytoyota.com to discuss further. We look forward to sharing your feedback with our team to allow us to better serve you on your next visit.

June 23, 2020

35,000 miles Regular Maintence I have been taking my 2018 Highlander to Tracy Toyota for every regular maintenance since we purchased the vehicle. The service have been excellent. More

by Tony S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Damian
Jun 24, 2020 -

Tracy Toyota responded

We apologize for the miscommunication, we appreciate you bringing this to our attention. If you need any further assistance now or in the future, please contact Jae Lee, GM at jlee@tracytoyota.com.

June 12, 2020

Thank you to Tatiana for assisting me during the routine check up of my car. Good service and also the place. Noticed the social distancing.. More

by urbanomarilou
Recommend Dealer
Yes
Employees Worked With
Tatiana
November 25, 2019

Stay away from these guys got ripped off. No supporting their product Thanks for your money ! Sold the car it dies under a known service advisement.. Enough said. Stay away. More

by fireslugger
Recommend Dealer
No
Employees Worked With
Felt with a few of them from sales to service dept
November 07, 2019

Great Service Advisor and Customer Service! I appreciate the time Mingo spent with me to go over the recommendations on my 30,000 maintenance, Tracy Toyota has been my go to since 2013! I also More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mingo, Zyn and Tatianna.
Nov 08, 2019 -

Tracy Toyota responded

We were happy to make sure you knew all the details of your vehicle service. Thanks for choosing Tracy Toyota and leaving us a great rating!

October 09, 2019

pleasure to deal with. Best car buying experience I’ve had in a long time. Deborah and Johnny together worked out a deal I could not refuse, thanks guys ! More

by Steve T.
Recommend Dealer
Yes
Employees Worked With
Deborah Pryor-Bruns
Nov 08, 2019 -

Tracy Toyota responded

We're excited that you enjoyed your experience with Tracy Toyota! Thanks for sharing what you enjoyed about your visit. Enjoy your vehicle!

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