Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
31 Reviews of Tracy Toyota - Service Center
Sort by
Verified Customer
June 15, 2025
Mauricio Flores always gave me a very good service. He explained me with details about the functions of my vehicle and what things needed to be done in my vehicle. He explained me with details about the functions of my vehicle and what things needed to be done in my vehicle. More
by ashleyperez565
June 12, 2025
My car was not ready when they promised. I scheduled an appointment for maintenance. They have my make and model and year. So they knew what needed to be done on my car. But they didn’t hav I scheduled an appointment for maintenance. They have my make and model and year. So they knew what needed to be done on my car. But they didn’t have the air filter and it took them over 4 hours to get it. They should have had the part for the car that I made an appointment for. If they knew they didn’t have the common Toyota Corolla air filter that I made an appointment for they should have ordered it before my appointment. Toyota Corolla at the Toyota dealership should have the air filter. More
by NICOLEURTEAGA
Employees Worked With
Service department
June 12, 2025
Am fond of coming to toyotA at tracy for car servicing . Very quick and realiable. Specially when you get a shuttle to drive you home and back to the service center. The front desk too are so kind and inform Very quick and realiable. Specially when you get a shuttle to drive you home and back to the service center. The front desk too are so kind and informative, helps to make an informed decision. 5/5 stars from me. More
by saabvirk83
January 14, 2021
Worst experience, I waited for over 3 hours for a simple 5k oil change. After 2 hours I walked up to the service window to ask if my car was almost done and the staff member cared more about eating his lunc 5k oil change. After 2 hours I walked up to the service window to ask if my car was almost done and the staff member cared more about eating his lunch and asking where the soy sauce was then to tell me where my car was. Then I was told my car was barely being worked on. I waited another 1.5 hour for my car to be done. No one cared to update me or to even acknowledge that they were late. I’m honestly beyond upset of the lack of respect and the unprofessional behavior. Never come back here! It should not take close to 4 hours to do a basic maintenance. More
by Gladis R.
Employees Worked With
Other Employees :
Deborah Pryor-Bruns, David Moshini, Samantha Emmett, Jay Lee
August 02, 2020
I had a transmission flush. After that my Rav 4 leaked transmission fluid all over my garage floor. I took a day of work to take it back and they had it for most of the day. Then they said oops! We over transmission fluid all over my garage floor. I took a day of work to take it back and they had it for most of the day. Then they said oops! We over filled it. We bad. No apologies or anything. Lost a day pay. Had to clean the fluids off my garage floor. Next time I’ll drive to Livermore or Stockton to get my RAV4 serviced! More
by Ronnie
Employees Worked With
He said it was his first week.
June 23, 2020
35,000 miles Regular Maintence I have been taking my 2018 Highlander to Tracy Toyota for every regular maintenance since we purchased the vehicle. The service have been excellent. I have been taking my 2018 Highlander to Tracy Toyota for every regular maintenance since we purchased the vehicle. The service have been excellent. This is the first time that I did not get a copy of the Multipoint Inspection. Now I doubt the full inspection was performed. I also doubt the tires were not rotated since the dirt on the wheels were not disturbed. More
by Tony S.
Employees Worked With
Edward Damian
