Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
29 Reviews of Tracy Toyota - Service Center
Sort by
July 11, 2019
Great dealer great service Thank you I can always count on Tracy Toyota for having great staff and service . Jen Miranda is always great ! Professional and follows the process Thank you I can always count on Tracy Toyota for having great staff and service . Jen Miranda is always great ! Professional and follows the process threw till the end . I always feel good leaving my car there for service because I know it will treated right ! Thanks More
by Jsanchez
Employees Worked With
Jen Miranda
June 17, 2019
regular oil service they were outstanding with the performance and time it took for them to finish the service. they were very friendly and offered great prices. I recomm they were outstanding with the performance and time it took for them to finish the service. they were very friendly and offered great prices. I recommend this place. More
by mikeeeee
Employees Worked With
Robert Jordan
January 22, 2019
This screwed up on a regular maintenance I am very disappointed of this dealership, they have very low quality technicians that perform maintenance on brand new cars. I took my 2018 Toyota Ca I am very disappointed of this dealership, they have very low quality technicians that perform maintenance on brand new cars. I took my 2018 Toyota Camry for regular maintenance, and the next day the oil light came on because it dint have enough oil in it, More
by the silicon valley guy
Employees Worked With
Service Technicians
January 06, 2018
Horrible Dealership This place is horrible and do not have any customer service at all. Their service staff caused a scratch on my new truck and now they're declining to This place is horrible and do not have any customer service at all. Their service staff caused a scratch on my new truck and now they're declining to fix the issue after we took it in for an estimate that their Relation Manager Cynthia Tyler has approve for the fix. Once the estimation was given, she gave it to that idiot director of parts and service Mike Botelho for approval and guess what??!!! that idiot decline it. Now trying to get a hold of the general manager Steve Haworth is also a nightmare. Can't even get a hold of him. Sent him email and he doesn't respond. Can't even leave a message too. I will make sure they take responsibility and pay for the scratch that they made to my new truck. I will exhaust all route and will take them to small claims court if I have too. I will also let the media know of what kind of dealership this place is too. More
by Cyndie Vue
Employees Worked With
Cynthia Tyler, Mike Botelho, Steve Haworth
July 01, 2017
Buying new car experience Tina cease is very good and very friendly sale person I ever met, what ever the questionsame I asked, she always reply me a satisfyi answer, great job Tina cease is very good and very friendly sale person I ever met, what ever the questionsame I asked, she always reply me a satisfyi answer, great job, never feel sorry to purchased my new car from you, thank you for your service Ming Wong More
by Mwong888
Employees Worked With
Tina cea
April 14, 2017
Very bad experience high price I'm toyota costumer all my life at Daly City toyota But in tracy I been five years with them and they are the worst no experience the do allot of mi I'm toyota costumer all my life at Daly City toyota But in tracy I been five years with them and they are the worst no experience the do allot of miss Very very bad services More
by mohamed5619
Employees Worked With
Joe Homen
March 01, 2017
helpful, outstanding Tina Cea has been so helpful, when i first arrived there i was lost but as I found Tina she helped me out and walked me through everything i needed. Tina Cea has been so helpful, when i first arrived there i was lost but as I found Tina she helped me out and walked me through everything i needed. More
by leisakred49
Employees Worked With
Tina Cea
February 13, 2016
NEVER GO TO THIS PLACE,WORCE EXPERIENCE EVER !!!! "Horrible experience with Service Department" Horrible experience with the Service Department. I made an appointment and the service advisor was "Horrible experience with Service Department" Horrible experience with the Service Department. I made an appointment and the service advisor was extremely rude and unprofessional. When I asked to speak with his boss, he told the service manager to refuge the service to me because I might be giving them negative feedback which might cause them be fired from the Job.. I spoke to Toyota corporate person Chelsea,who tried to convince not to refuge me but as being independently owned Mr Chris Hansen,The manger over the phone with her denied me the service.But, it was a horrible experience overall and the damage was done. Chris clearly did not take care of my vehicle. He was a complete jerk and should not have any contact with customers. They made me wait for over 2hours.I highly recommend you find a different place to service your car.The manager is very unprofessional and even did not contact me about the case not even a single time. More
by drinTracy
Employees Worked With
Chris Hansen
August 01, 2015
Super service and purchase If I owned a dealership, my first hire would be Debby in Service! Great communicator and knows her car service inside and out. Best repair quotes in If I owned a dealership, my first hire would be Debby in Service! Great communicator and knows her car service inside and out. Best repair quotes in town. Car was repaired as quoted and on time. Our go to Service Writer. The service experience was so good, that while we were there Johnny and Sammy put together a great lease deal on a new Rav 4 LE for us. Great price, awesome terms and a done deal in a matter of minutes. These employees operate Tracy Toyota like Ronnie Lott played football. And Ronnie actually owns the dealership. More
by ldelano
Employees Worked With
Debby, Johnny and Sammy
January 11, 2015
Awesome service! Service writer Debby rocks! She was very knowledgeable and totally on top of our car service issues. She returned emails and phone calls promptly an Service writer Debby rocks! She was very knowledgeable and totally on top of our car service issues. She returned emails and phone calls promptly and had our service work done well ahead of schedule. She also performed a total inspection of our 2001 RAV 4 Toyota free of charge. The charge for our repairs was well below what we expected and what was quoted. When you go to Tracy Toyota for service, ask for Debby. She is a real asset to the Service Dept. Steve More
by ldelano
Employees Worked With
Debby
