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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,268 Reviews

3,268 Reviews of Treasure Coast Lexus - Service Center

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May 22, 2022

The wait period. It was suppose to be 45mins to 1 hour, but turned to 3hours. It was not good! More

by elly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Smith
May 23, 2022 -

Treasure Coast Lexus responded

I'm so sorry that your appointment ran overtime. We would never want to inconvenience our guests and I would like to look into what caused this delay. Please consider giving me a call so that we can discuss your visit together. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

May 21, 2022

Treasure coast Lexus provides complete and competent service. The time spent waiting is minimal and comfortable. More

by HOMBRE01536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Seifert
May 21, 2022 -

Treasure Coast Lexus responded

We are delighted to see that our team is going above and beyond to keep you coming back to us! Thanks for your continued support and we'll see you next time!

May 21, 2022

The service department has totally lost its effectiveness. Getting an appointment booked takes an act of God. When you do get the car services they don’t do everything you asked and I am still More

by JulieJudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whitney Smith
May 23, 2022 -

Treasure Coast Lexus responded

Julie, we really appreciate your continued business and I am sorry to hear that your recent service fell short of our high standards. We pride ourselves on efficiency and it is disappointing that we caused you any inconvenience on this occasion. I want to ensure that everything is taken care of from here on out, so please give me a call directly when you have a moment. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

May 21, 2022

My service representative takes very good care of me and answers my questions and gets everything on my list addressed. More

by TNDRLUVNCARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Smith
May 23, 2022 -

Treasure Coast Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!

May 21, 2022

2 hrs delay getting car back left 3-4 vmDavid w/o callback Had to call the mgr to get him to call us More

by CONDO1405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Seifert
May 23, 2022 -

Treasure Coast Lexus responded

Allow me to apologize for the unexpected delay in your service as well as the trouble you've had reaching our team. Your frustration is understandable and I would appreciate a chance to make things right. Please give me a call when time permits. Best, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

May 19, 2022

Great service department staff from checking in thru account representative to service technicians through completion and delivery of finished vehicle.and an amazingly clean and welcoming showroom/wait More

by EKNOWLES116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Treasure Coast Lexus responded

We are delighted that our team took such great care of you and your vehicle! Thank you for choosing Treasure Coast Lexus and for sharing your experience. We hope to welcome you back for your future service needs!

May 19, 2022

Cathy Register and her team always do a great job. Excellent service with Lexus of Fort Pierce More

by RSchobeegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Treasure Coast Lexus responded

We are thrilled that Cathy and the team made you a happy customer! Thank you for choosing Treasure Coast Lexus and for stopping by to share your feedback. Drive safely!

May 19, 2022

Great service. Work done on time. Very prompt. Kathy Register is always kind and professional. More

by LoveLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Treasure Coast Lexus responded

We're so glad your service checked all the right boxes! Thank you for the stellar review and for mentioning Kathy's great work - everyone here at Treasure Coast Lexus appreciates it! Till next time.

May 18, 2022

Overall great service! I’ll definitely recommend friends and family over. Thank you once again for you service. More

by FILSAIMEMITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
May 18, 2022 -

Treasure Coast Lexus responded

Thank you for the review! We're pleased that you had an excellent experience here at Treasure Coast Lexus. See you again next time.

May 18, 2022

They are a great place to take your vehicle when in need of service….I will return every time More

by At
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Treasure Coast Lexus responded

We're glad you can count on Treasure Coast Lexus to keep your vehicle running smoothly! Thank you for your business and fantastic review! Till next time.

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