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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,295 Reviews

3,295 Reviews of Treasure Coast Lexus - Service Center

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December 15, 2021

The communication provided to me on this last service was poor. I called 4x, left 3 messages and was never called back. My service director failed to even mention the calls upon me picking up the car. I had More

by NEBECKWITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Collier
December 14, 2021

Each department was exceptional from the greeter when you pulled in to Kathy Register who takes great care of you and keeps you up-to-date even if the news is not good. The mechanics who made sure all was f More

by ATTIC60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Smith, Justin Howard
Dec 14, 2021 -

Treasure Coast Lexus responded

We're glad your experience was smooth from start to finish! Thank you for bringing your service needs to Treasure Coast Lexus and for taking the time to reflect. We appreciate your business and support!

December 14, 2021

Very CHEAP! THEY CHARGED ME $10.95 for a battery that would cost me $2.00 at a store! They also charges do a second car key that has never been used! Our last dealer checked the battery and put a new o More

by Lmossman22
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 20, 2021 -

Treasure Coast Lexus responded

I'm sorry that you're upset. We want to provide our guests with a fair value and it's disappointing that you weren't satisfied. I would be glad to speak with you directly about your concerns, but I won't be able to find your contact information from this review. Please consider getting in touch with me directly. Thank you, Amber Woods - General Manager - awoods@treasurecoastlexus.com

Dec 20, 2021 -

Lmossman22 responded

Feel free to phone me at 732-610-2457. L. Moss

December 13, 2021

Everything was excellent service people were great And helpful. I did not have a reservation but they did my service in a timely matter More

by Grr16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 13, 2021 -

Treasure Coast Lexus responded

We're glad we were able to accommodate your needs! Thank you for your business and great review, from the whole Treasure Coast Lexus team. We'll be here if you need us down the road!

December 11, 2021

The service advisor was very helpful. He explained to me The service advisor was very helpful. He explained to me what was going with my vehicle. More

by barrykj08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 13, 2021 -

Treasure Coast Lexus responded

Thanks for trusting the Treasure Coast Lexus team to help out with your vehicle's issue. We appreciate your confidence in our work.

December 10, 2021

Treasure Coast Lexus and Staff service is always tremendous. The dealership is a Class Act!! More

by KELH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Treasure Coast Lexus responded

This is the kind of feedback our team loves to receive! We're honored to be your chosen service provider at Treasure Coast Lexus, and we look very forward to our next chance to work together!

December 10, 2021

Robert was very friendly and courteous. I couldn’t have expected better service from him. I’m very satisfied. More

by Happi292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 13, 2021 -

Treasure Coast Lexus responded

It's lovely to hear that Robert's friendly and personalized care made your visit so positive. Many thanks for sharing some kind words about the Treasure Coast Lexus team, and we hope to see you back again down the road!

December 09, 2021

Great service writer. Very helpful & efficient. Took care of my needs quickly & carefully. Very pleased. More

by bag928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 09, 2021 -

Treasure Coast Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back!

December 09, 2021

The service department at this dealership sucks. Every time I ask them to fix something, it never gets fixed, the problem doesn’t exist, or it costs an arm and a leg to fix or replace. I also needed a Loa More

by ABURNS1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whitney Smith
Dec 30, 2021 -

Treasure Coast Lexus responded

Allow me to assure you that we never intend to inconvenience our guests. I'm concerned to hear that your repair requests have not been successfully completed at past visits. I would like to speak with you about your experiences with our service team, so I can be sure to address this feedback promptly and offer any solutions you may still be in need of. Please reach out to me whenever you are available next. -Amber Woods - General Manager - awoods@treasurecoastlexus.com

December 08, 2021

They were super helpful and serviced my car very quickly. Customer service was great and friendly! Highly recommend! More

by CSABA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Treasure Coast Lexus responded

It's great to hear that our team was helpful and that we could service your car efficiently! See you next time here at Treasure Coast Lexus!

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