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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,268 Reviews

3,268 Reviews of Treasure Coast Lexus - Service Center

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January 01, 2021

Absolutely fantastic. Rob was able to fit me in fit a flat tire that I received driving to Miami. He is a life-saver. Thanks Rob! More

by Liz.fe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mariarossi, Robert Collier, Hope Wilson
Jan 04, 2021 -

Treasure Coast Lexus responded

We are happy Rob could help, Liz! Thank you for giving Treasure Coast Lexus your business and great review. Safe travels!

January 01, 2021

Robert Collier was very helpful getting my car into the shop. He explained what needed to be done in the near future and what needed done now. Thank you, Jerry W More

by Jerrywilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Jan 05, 2021 -

Treasure Coast Lexus responded

Jerry, thank you for taking the time to leave us a review! We are so glad Robert took such good care of you here at Treasure Coast Lexus, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 31, 2020

I love this dealership. The facility is immaculate. Everyone always says hello as they are passing or they ask if you are in need of assistance. More

by JUDY147
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 31, 2020 -

Treasure Coast Lexus responded

Judy - Thank you for the fantastic feedback about our service and facilities! We love that you can trust our Treasure Coast Lexus team for friendly care, every visit. Happy New Year!

December 31, 2020

Dealt with TC Lexus for almost 4 years always satisfied with the service and pleasant response from all the staff I saw during the visit. More

by BUTCHER333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mariarossi, Robert Collier
Dec 31, 2020 -

Treasure Coast Lexus responded

What can we say to thank you for your four years of business? It really means a lot to hear that you're satisfied with our service. Happy New Year from all of us at Treasure Coast Lexus!

December 31, 2020

I appreciated the free car pickup and delivery, plus the service was handled efficiently and cost effectively. The valet service coordinator was knowledgeable and courteous. More

by JohnVG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 31, 2020 -

Treasure Coast Lexus responded

John, we are pleased you had a good service experience with us here at Treasure Coast Lexus, including free pickup and delivery! Thank you for choosing to service your vehicle with us, we appreciate your business and hope to have the opportunity to work with you again in the future!

December 31, 2020

My car has a recall that really needed immediate attention. A rental was set up for me. When I dropped the car off the person assisting me was not there. Received a message after 9:00 pm saying I More

by Sadderly
Customer Service
Recommend Dealer
No
Employees Worked With
Keven Sweeney
Jan 15, 2021 -

Treasure Coast Lexus responded

This is a concerning review to read, and I sincerely apologize for the lack of follow-up communication on our end. I assure you that we would be more than willing to speak with you directly about this recall, and it was not our intention to let this slip through the cracks. Unfortunately, I am unable to find your contact information based on this review - would you consider sending me an email? Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

Jan 19, 2021 -

Sadderly responded

Yes sir. I spoke with you and you assured me that my car was there. Brian has been very helpful. Now I have another rental. Can someone please help me trade for another car that does not have a recall. Really shouldn’t be making car payments on a rental car and I was very uncomfortable driving this one. Scary. Thank You.

December 31, 2020

I came expect long wait time, but it Fastest service in the treasure coast area, and friendly staff all around. Clean every body was wearing their mask, More

by Nesly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 31, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to review Treasure Coast Lexus! We are happy to have provided you with a fast, friendly and safe experience. Have a wonderful day!

December 31, 2020

Everyone is just so pleasant and welcoming.They listen to my request and do the service I need.They got some Awesome workers..Lexus L More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Dec 31, 2020 -

Treasure Coast Lexus responded

Ann, this review of our service team is music to our ears! Thank you for taking the time to share your positive feedback. - Treasure Coast Lexus Team

December 30, 2020

Excellent customer service, Rafael explained everything so that I can understand in great details, gave me a clear price, no pressure to do the work quickly. More

by bpardo4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mariarossi, Rafael Salcedo
Dec 30, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We strive to deliver a transparent and pressure-free service experience, and it is great to hear that Rafael left the right impression. Safe travels, and we hope to work with you again at Treasure Coast Lexus!

December 30, 2020

I had another pleasant experience at Treasure Coast Lexus yesterday. Sitting areas were spaced out nicely. For constructive criticism, it would have been nice to see someone wiping down tables and chairs per More

by BOYDJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Dec 31, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us this feedback. We are grateful to have you as a customer, and we will be sure to share this with our team and work to improve our process going forward. We look forward to the next opportunity to impress you!

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