"Very Satisfied Repeat Customer"
This dealership has an attractive and inviting showroom. Staff is professional and friendly. During the pandemic our salesperson, Paul Licausi, paved the way for a very speedy delivery of the car. He made sure that all our documents were ready ahead of our appointment to minimize our time at the dealership. Mr. Licausi made sure I got the car, the color, and the interior I wanted. Steve Kritikos processed our papers quickly, and Rick Russell introduced us to the car’s new technology features. All in all a very pleasant experience.
"Well we lucked out and Paul our sales person was on the..."
Well we lucked out and Paul our sales person was on the ball when he let My husband know that you had a certified Lexus in white seats and wine in color and my husband was sitting in the show room while our Lexus’s was in for a recall on its fuel pump .. we had a new car that afternoon .. great Nobel by Paul .. he is the best of the best .. thankyou Paul
"Excellent in every regard"
Our experience was excellent in every possible way. All with whom we interacted - from the managers to service folks and notably our outstanding sales person Howard Kent - were very professional and treated us with the utmost respect. We could not have been more pleased with the process and our purchase.
Paul, Steve and Marc were all great. I dropped my expiring lease and picked up my new one in just over an hour. No muss no fuss!
Was able to purchase my vehicle almost entirely online. Paul made everything super easy. Everything was waiting for me to come in and sign, vehicle was ready and waiting and I was out in under half an hour. Could not have been easier. Very pleased with the every aspect of my purchase.
"neat clean friendly and great valet service"
the showroom is spotless , neat, clean the staff is friendly and because of my medical problems the valet service has been a homerun. I've truly enjoyed my Lexus experience.
We appreciate Paul's communication with us through the entire purchase process, his assistance was most helpful in keeping the purchase/shipment of the vehicle on track.
"I was very pleased with my visits to the dealer. They..."
I was very pleased with my visits to the dealer. They were not pushy and provided me with multiple written quotes. so that I could make an intelligent decision.
Kathy Register in Service is a long time professional and works hard for the customer. She makes sure that the customer needs are met. Anthony Burruano likewise is a long time professional and does everything he can to please the customer. All of the people at the dealership are true professionals.
"Paul and his team were very professional, Courteous and..."
Paul and his team were very professional, Courteous and Informative. My wife and I have enjoyed the service Lexus had provided for us through the years. Great job.
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