Tri-City Subaru

Fair, honest, affordable, and they stand behind their work ... what else do you need? Scheduling appointments always seems to be a breeze. We Have never felt pressured or scammed like some other garages. work ... what else do you need? Scheduling appointments always seems to be a breeze. We Have never felt pressured or scammed like some other garages. Each appointment is followed up by a call to insure customer happiness. More

My wife and I have been dealing with the same service managers for years and when they moved to tri-city subaru so did we. We continue to be very pleased with the service. Recently, we were planning on a managers for years and when they moved to tri-city subaru so did we. We continue to be very pleased with the service. Recently, we were planning on a weekend trip and discovered a cut tire. We called Sue about 3 o'clock on a friday afternoon and she said bring it right in. We had a new tire and on our way in about an hour. It was finally time to trade one of our cars recently, and we bought a subaru outback. We knew it would be a good car but the main reason was we wanted to stay with Tri-City service. As it turned out the buying experience was great and as a bonus, it is probably the best car I have ever driven. More

This is my first Subaru and the staff at Tri-City were on task in regard to what kind of car I wanted, different options and a price I would be comfotable with. When I went in for my first service I was tak task in regard to what kind of car I wanted, different options and a price I would be comfotable with. When I went in for my first service I was taken back on how friendly they were and it was geniune. More

We had several issues with our 2002 Forester and had difficulty getting those issues resolved with another dealer. Sue was able to get us an immediate appointment. She and the mechanics quickly and co difficulty getting those issues resolved with another dealer. Sue was able to get us an immediate appointment. She and the mechanics quickly and correctly identified the problems and fixed them promptly. The service and responsiveness were outstanding. We would recommend this service to others, and we have already done that. More

I had to bring my car in for a checkup. Some time before I had on two occasions hit potholes very hard and knew I had damaged my rims. I then told Sue I had a balance problem along with the normal checkup. I had on two occasions hit potholes very hard and knew I had damaged my rims. I then told Sue I had a balance problem along with the normal checkup. Just a short but reasonable time later she said my car was ready. She then told me about the rims which of coarse I already knew and said I might want to replace them. Whats important here is that she didn"t pressure me into getting rims immediately and that the balance problem was fixed the prices reasonable and I was on my way. This is not the first time I have been satisfied and probably won't be the last I'm sure. I know when I need new tires I will probably get new rims. I will go no where but Tri-city Subaru for the tires and rims, I don't want just anyone working on my car they are the experts onall-wheel drive and more importantly its how I have been treated thus far. Thank you Tri-city Subaru. More

The Tri-City Subaru service department goes above and beyond when it comes to customer service. It is very hard to find good customer service people today so when you do find them you appreciate them ve beyond when it comes to customer service. It is very hard to find good customer service people today so when you do find them you appreciate them very much. On one of my visits to drop my car off for repair I misplaced my cellphone. I called the service department to see if I left it on the counter. No luck! Joe offered to go out to my car to look and see if I left it in there. He searched my car from top to bottom but did not find my phone. Later on I remembered where I put it... Kudos to Tri-City Subaru for everything that you do! More

This was a great experience -- the service was fast and courteous, and it cost much less than I had been quoted elsewhere. They found the problem right away -- at the fierst place I went, it took 3 visits courteous, and it cost much less than I had been quoted elsewhere. They found the problem right away -- at the fierst place I went, it took 3 visits before they finally diagnosed it correctly. I would reccomend this service department to anyone. Sue took great care of us! More

I swore off dealerships years ago until I met Clyde and Tri-City. Not only was the service way above my expectations, their workmanship and mechanic were really superb. Tri-City Subaru now has ALL of my Tri-City. Not only was the service way above my expectations, their workmanship and mechanic were really superb. Tri-City Subaru now has ALL of my service/repair business and I look forward to purchasing my next car from them as well. Clyde "went to bat for me" regarding an out-of-warranty problem and his effort saved me considerably; SOA paid for the work. In addition, my service records indicated I was being charged for work that was never performed (Valvoline Instant Oil Change of Portsmouth, NH). I can't say enough good things about Clyde and the dealership. They restored my faith in working with a dealership and highly recommend them for service and sales. A VERY SATISFIED CUSTOMER, Daniel Sokol Dover, NH More

I can't say enough good things about tri-city subaru. Whenever I go to tri-city subaru, I always get A+ service. The staff always is friendly (greets you with a smile, opens the doors for you, etc.) When Whenever I go to tri-city subaru, I always get A+ service. The staff always is friendly (greets you with a smile, opens the doors for you, etc.) Whenever I need to get my car serviced, the service advisors are excellent about informing you about what the problem and solutions are. It is also very convenient to schedule a service appointment - and if you schedule an appointment and don't want to wait, they are great about letting you use a loaner car or giving you a ride somewhere. I highly recommend tri-city subaru if you are looking for excellent service. More

I needed some major work done on my car, and have had bad experiences in the past with other dealer service departments. Elsewhere in the past, I had been treated rudely, as if I was a stupid female, and the experiences in the past with other dealer service departments. Elsewhere in the past, I had been treated rudely, as if I was a stupid female, and the car was never done when they promised. At Tri-City, I was treated with respect and humor, and my car was ready and waiting for me at the front door when I got there. Sue was wonderful. More