Tri County Toyota

Order a car and waited the time period told. Tried to negotiate on a car that was already on lot that had features that were not wanted. After taking only $900 off the price when I asked for $1,000 got negotiate on a car that was already on lot that had features that were not wanted. After taking only $900 off the price when I asked for $1,000 got very cocky with me and said they had no more room. This is way above their invoice price even if they think they have a "hot" car. Very rude and played the game of passing the buck to this manager and that manager..... More

I was scheulded today for a tire rotation. When I made the appointment I was told it would take about 1 hour. They had us in and out under 1 hour. My kids love the fact that they have a popcorn machine- i the appointment I was told it would take about 1 hour. They had us in and out under 1 hour. My kids love the fact that they have a popcorn machine- it is the highlight of the visit to Tri-county Toyota!! I love that the have a great playroom for the kids to play. More

This dealership/service center has great Customer services, including wireless in the waiting room, and a shuttle to work/home if you have extensive service. The online appointment scheduling is awes services, including wireless in the waiting room, and a shuttle to work/home if you have extensive service. The online appointment scheduling is awesome. The service people are courteous & efficient. I am always able to make appointments after 3pm. I've never had an evening appointment, but I think there is at least one evening per week available. Today, for a 55,000 mile service, I was in and out in under 40 minutes. More

The staff is extremely friendly and they are always attentive. The waiting area is pleasant with a TV, paper, magazines to read, coffee and popcorn. It's easy to get a service appointment and I don't h attentive. The waiting area is pleasant with a TV, paper, magazines to read, coffee and popcorn. It's easy to get a service appointment and I don't have to wait long for them to finish. I arrived about 15 minues early and they still took me right away. I was out in about a half an hour for a 15,000 mile service. More

Regarding Repair and Maintenance: great hours, very flexible, consistently meet expectations, thorough, professional, hard working, courteous, nice clean, comfortable waiting area with good coffee. Som flexible, consistently meet expectations, thorough, professional, hard working, courteous, nice clean, comfortable waiting area with good coffee. Somewhat of a distance from my home, but worth the time and effort. Purchase (new 2008 Prius) and routine maintenance/annual safety & emissions has all been done at Tri County Toyota. Interested in driving this car to 200K and want to maintain it well. Will return. More

Quite possible the worst dealership I have ever dealt with. In the process of fixing my car, the tech broke several pieces. Instead of telling me this, they tried to use some double sided adhesive and with. In the process of fixing my car, the tech broke several pieces. Instead of telling me this, they tried to use some double sided adhesive and sent me on my way. When I got in the car the next morning, the tape had fallen off and I noticed the problem. It has now been two months and they have yet to rectify the problem. More

I've been a service customer for more than three years after switching from another dealership where I was very dissatisfied. Every encounter has been a pleasant one starting with Craig Johnson, service m after switching from another dealership where I was very dissatisfied. Every encounter has been a pleasant one starting with Craig Johnson, service mgr, who was extremely helpful on two occassions and extending to every employee I encountered evry time I brought our cars in for service.Service was provided in a professional and timely manner, with me being advised throughout the process. Every business should be run as well! More

Schedule service 6 weeks in advanced, showed up at 8am, scheduled appointment time, was going to wait like I stated when I schedule the appointment, so I asked Todd how long it would be for them to complet scheduled appointment time, was going to wait like I stated when I schedule the appointment, so I asked Todd how long it would be for them to complete routine maintanence and he seemed a little put off that I would ask such a question and began to tell me that he had people wanting there car done by noon. I ended up not waiting, but I had to quickly make arrangements for someone to pick me up and also find someone to take me back when the car was done, a little inconvenient. Over all the service department did a good job. More

Tri County service has once again exceeded my expectations. I was passing by on 8/22/2011 and decided to stop in to see if I could get a service appointment for the following week. (My wife curr expectations. I was passing by on 8/22/2011 and decided to stop in to see if I could get a service appointment for the following week. (My wife currently owns a 2010 Prius.) Lynda was pleasant, professional and to my surprise offered to have the service completed that day if I could leave the car, and use the free rental car that was offered. (The Prius was due for 30K service.) Needless to say, I readily accepted the offer and received a call about three hours later that the Prius was ready. Let me add prompt and efficient to the attribute list, including props to the lady who handled the car rental. I would be remiss if I failed to include Richard Scott, a service writer I have dealt with on multiple past occasions - he too has consistently demonstrated those qualities that have made Tri County my "go to" place for vehicle service. More

Tri County has serviced our Toyotas (and other household vehicles) for the past 5 years. They have always done their best to fix any problem that we are having with our vehicles and will call after we pick vehicles) for the past 5 years. They have always done their best to fix any problem that we are having with our vehicles and will call after we pick up the car to see if the problem was handled efficiently. The service department has always been very friendly and easily available to answer any questions or concerns we may have. Our positive experience with Tri County is the reason we decided to purchase another Toyota this past year. More