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Tri-State Ford

Amarillo, TX

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471 Reviews
If you live in the greater Texas Panhandle region and want to purchase a new or pre-owned Ford vehicle or need to service your current ride, visit Tri-State Ford. We're conveniently located in mid-Amarillo near the intersection of I-27 and I-40. When you visit our dealership, our sales staff is committed to getting you into your ideal new or pre-owned Ford vehicle. We want to see you drive home in a newer model or assist you as quickly as possible with any maintenance or repairs so you'll return to the road in your existing vehicle before you know it. Our patient sales staff, finance specialists, and maintenance technicians will work together to provide you with the highest quality customer service, no matter your needs. If you're here to purchase a vehicle, begin your search by checking out our informational vehicle videos. Then browse our online showroom to select a few vehicles that interest you. Then, our sales staff will help you narrow your choices to arrive at the right vehicle for your needs and budget and arrange a test drive. Afterward, our finance experts will help you find a lease or financing package. Throughout the life of your vehicle, whether you need standard maintenance services, need a new part, or have had an unforeseen auto accident and need major body work, our factory-trained technicians will ensure your vehicle meets the manufacturer's specifications and your satisfaction when you drive away. When you shop at Tri-State Ford in Amarillo, TX, our highly trained technicians and sales staff will be committed to providing you with exemplary customer service. Contact us or visit our dealership today.
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1900 East I-40

Amarillo, TX

79103

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Showing 471 reviews

December 02, 2019

It was a great experience buying a new car. James Diaz made buying a car easy and fun. Brian Humphrey gave us great information about our warranties and made it painless signing all the paperwork. More

by dlvinson806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Diaz, Brian Humphrey, John Justice
Dec 03, 2019 -

Tri-State Ford responded

We are so glad that our team could make your car buying experience as simple as possible. Thank you for your review.

November 30, 2019

Tristate has been friendly and understanding with my purchase there. Customer service is exceptional. I bought a used car then went back for a new, both times I was impressed with their sales team. More

by kyleperez95
Recommend Dealer
Yes
Employees Worked With
Michael Story, Dean Mead
Dec 02, 2019 -

Tri-State Ford responded

Thank you Kyle for your review of our dealership. We are so glad that our team could help you!

November 11, 2019

Jose "Chico" Munoz was outstanding. I will highly recommend him and TriState to all my friends. The way that they worked with me on our trade was excellent. More

by valleswells
Recommend Dealer
Yes
Employees Worked With
Jose "Chico" Munoz
Nov 12, 2019 -

Tri-State Ford responded

We are so glad that one of our team members could help you. Thank you for the review!

November 04, 2019

We had a great experience with everyone working there, especially our salesman Marco Gutierrez. We will definitely tell our friends about this dealership and do future budgets with them. More

by KYMason
Recommend Dealer
Yes
Employees Worked With
Marco Gutierrez, Angie, Cameron Shannon, Rhonda Rose
Nov 04, 2019 -

Tri-State Ford responded

We are so glad that our team could help you and give you a great car buying experience. We appreciate your recommendation to our dealership.

November 02, 2019

Dean was great!!! He explained and showed me everything on the vehicle! Made sure everything was cleaned up and ready to go! It was a very smooth process! More

by Clayton smith
Recommend Dealer
Yes
Employees Worked With
Brian Humphrey, John Justice, Wacey Williams, Tim Praeuner, Dean Mead
Nov 04, 2019 -

Tri-State Ford responded

Thank so Clayton for the great feedback on our dealership! We hope you love your new vehicle!

November 01, 2019

Interesting experience John Justice ensured I received what I was promised when Wacey William's would not. James Diaz is a good salesman and did everything he could to make More

by Kurtis h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Diaz
Nov 04, 2019 -

Tri-State Ford responded

Kurtis, we apologize that you didn't have a great experience at our dealership. If you are still experiencing any issues, please contact our dealership. Thank you.

October 29, 2019

Dean was so helpful and really made the process go smoothly! Thanks so much to the whole ford team for making me feel confident in my new purchase! More

by J. Foster
Recommend Dealer
Yes
Employees Worked With
Wacey Williams, Rhonda Rose, Dean Mead
Oct 29, 2019 -

Tri-State Ford responded

We are so glad that our team could help you. Thank you for the review and congrats on the new ride!

October 25, 2019

Great place to buy a new car or truck I keep coming back because I always get the best bang for my buck here at tri state ford and they always have fresh popcorn More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wacey Williams, Brian Shannon, Dean Mead
Oct 25, 2019 -

Tri-State Ford responded

Thank you so much for your review! We appreciate this feedback.

October 24, 2019

Quick and easy! Dean is the man! I have bought two vehicles from him at this dealership in the past year. Competitive and friendly people here and will work with you. More

by Bjeakin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Humphrey, Dean Mead
Oct 24, 2019 -

Tri-State Ford responded

Thank you so much for this great review!

October 24, 2019

Didn’t like my experience at this dealership The salesman was trying to sell us something other than the vehicle we were trying to purchase. We were wanting one vehicle and he kept trying to pus More

by Berto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dean Mead
Oct 24, 2019 -

Tri-State Ford responded

We apologize that you are unsatisfied with your recent experience at our dealership. We would like to learn more about this situation and work to insure this situation is corrected. Our General Manager would like to speak with you about your experience, so we can use it for training proposes. Please contact our store and ask for General Manager John Justice. Thank you.

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