Tri State Nissan

We have owned several types of Nissan's for over 20 years. Over the last 5 we have driven the Armada and LOVE IT!!! Every time we have to take it to be serviced we are always greeted with friendly he years. Over the last 5 we have driven the Armada and LOVE IT!!! Every time we have to take it to be serviced we are always greeted with friendly hello's and smiles. The service department is a team and they take great care of their customers. We are on a first name basis and its so nice to be treated with care and respect. Over the last few weeks we have had a nail in our tire and the batteries went out on our key. When we were waiting we were telling the service dept. how happy we are with Tri-State Nissan and they always exceed our expectations. They were very appreciative of our compliments and we asked if there was a customer review we could fill out on their behalf and we were given this. Tri-State Nissan will have the business of the West family for many years to come and want to thank the entire staff for all they do for us. From Jeremy in sales to The service dept. to Rodney in parts and to whomever takes our payments, the entire team is fantastic! I highly recommend this team to everyone I see! Happy Driving! Jonna and James West Winchester, VA More

I had a pleasant experience at Tri-State Nissan and would recommend them to my family and friends. I wish I had been able to receive more on my trade in but that is the way it goes. DJ Lilly and everyone i recommend them to my family and friends. I wish I had been able to receive more on my trade in but that is the way it goes. DJ Lilly and everyone in the Sales Department were very knowledgeable and genuinely seemed interested in making sure I drove away in the car I wanted. More

From beginning to end I've never had such a pleasant experience buying a vehicle. I am a single but older woman and didn't have anyone giving me advice. Mr. DJ Lilly determined what I wanted in a vehicl experience buying a vehicle. I am a single but older woman and didn't have anyone giving me advice. Mr. DJ Lilly determined what I wanted in a vehicle (4 wheel or all wheel so I can get to work in winter, plus nice size and heated seats). I really trusted this young man, I could tell he wasn't just "trying to make a sale", he seemed to genuinely care that I got the right vehicle for my budget. If you are looking for someone that you can trust not to take advantage of you, I highly suggest Mr. DJ Lilly. The entire staff seemed friendly and happy. The process did NOT take hours like other places I had been. It was quick and easy. I am the proud happy owner of a brand new Rogue!! Heather in Finace (didn't catch her last name) was so nice and made sure I understood everything. I decided to purchase their "tires for life" and I'm so happy I don't have to worry about buying and getting tires anymore (I hated trying to figure out how big and what number I needed). I now take my Rogue to Tristate Nissan for all my routine service. They will even replace my windshield wipers when I need them! The folks in their service department know me by name and it feels great to walk in and have them greet me and know I can trust them not to overcharge or take advantage of me. If you are looking for a new vehicle, especially if you are a woman on your own, go see Mr. DJ Lilly and let him help you find something that is in your budget. I promise you that you will get what you need and you will actually ENJOY the experience! Oh, and they announced over the loud speaker when I bought my Rogue and everyone in the showroom clapped and made a big deal over me! That made me feel really great! Thank you Mr. Lilly for making my first "all by myself" car buying experience so wonderful. I will always come back to you and Tri-State Nissan. More

Our experience buying our new Versa was great. D.J. Our experience buying our new Versa was great. D.J. Lilly is not only a great salesman, his customer service skills are exceptional. He took care Our experience buying our new Versa was great. D.J. Lilly is not only a great salesman, his customer service skills are exceptional. He took care of all our needs on a day when the dealership was extremely busy. I would reccomend Tri-State Nissan and "The Big Guy" to my friends and family. More

To me, buying a used car is even scarier than buying a new car and James Watkins made me feel very comfortable during the entire selection process. I had done a great deal of on-line research to narrow m new car and James Watkins made me feel very comfortable during the entire selection process. I had done a great deal of on-line research to narrow my choices to a few makes and models and was prepared to focus on only those. Unfortunately the specific model that interested me was not available or was out of my price range or I discovered it had features I couldn't live with. Once Mr. Watkins understood the features that were most important to me, he suggested a model that I hadn't even considered. Much to my surprise, his suggestion met all of my requirements, including my price range. The financial manager, Heather Allen, was also excellent to work with. Each step of the financial process and offered options were simply yet thoroughly explained and Ms. Allen even foound me a better rate than I could get at my credit union. This is by no means a high-pressure sales organization--they treat you better than family. I highly recommend them to anyone thinking of buying a new or used car. Their motto--customer for life--is much more than words. More

My husband and I had a great experience at Tri-State Nissan. Tom helped us a great deal. Also David (Sales Manager) was a great help. We would recommed them both to friends and family. We gave a goo Nissan. Tom helped us a great deal. Also David (Sales Manager) was a great help. We would recommed them both to friends and family. We gave a good rating because we felt we were a hard sale and possibly finace. Dave the sales manager really helped out. i am sure he helps lots of folks but it felt like he really was working to help us. He made the difference in our decsion. Tom sold the car, Dave helped us buy it. Thank you the Millers More

Had a very good buying experience with Tri-State Nissan and Salesman DJ Lilly. They were very helpful, very friendly and worked hard to get us in the car we needed at the price we wanted. I wouldn't have a and Salesman DJ Lilly. They were very helpful, very friendly and worked hard to get us in the car we needed at the price we wanted. I wouldn't have a problem recommending Tri-State and DJ to anyone I know. Thanks! More

Jeremy Ross was a great help in my search for a car. I was in search of a used car for almost 6 months, and was in no hurry. Jeremy kept me appraised of any trade-in vehicles that arrived, and instilled g was in search of a used car for almost 6 months, and was in no hurry. Jeremy kept me appraised of any trade-in vehicles that arrived, and instilled great confidence in my decision to stick with Tri State Nissan. Jeremy ended up up-selling me into a new car. This was no easy task for him to accomplish, as I've never purchased a new car and never wanted to. Even when I had time constraints for the purchase, he made everything happen in short order. I greatly appreciate everything Jeremy did for me. As a side note, everyone treated me well at Tri State. I had worked at a dealership, and Jeremy is probably the most patient and honest salesman I've run across. Thank you for your time, and thank Jeremy for being such a great person/salesman. More

Daniel was great! He made sure that I was happy with my purchase. I was able to ask as many questions and drive as many vehicles as it took to make my decision. Staff was knowledgable and friendly. Would r purchase. I was able to ask as many questions and drive as many vehicles as it took to make my decision. Staff was knowledgable and friendly. Would recommend this dealer/salesperson to my friends! More

Had an awesome experience buying a new car. Everyone is incredibly friendly and customer oriented. We had a fussy toddler with us all day and all of the employees were incredibly understanding and helped t incredibly friendly and customer oriented. We had a fussy toddler with us all day and all of the employees were incredibly understanding and helped to make he situation a less stressful for us. We will recommend DJ to everyone we know who is looking to purchase a vehicle. More