Tri State Nissan

Excellent Service Great car dealership, very helpful and knowledgeable. They made our transaction easy and we got a good trade in with little negotiating. Charles Lofto Great car dealership, very helpful and knowledgeable. They made our transaction easy and we got a good trade in with little negotiating. Charles Lofton was very accommodating and thorough and Sheila the finance person was quick and easy to work with very. They have our recommendation. More

Great customer service My experience buying a new car with this dealership was very easy... excellent and helpful customer service! I would definitely recommend this dealers My experience buying a new car with this dealership was very easy... excellent and helpful customer service! I would definitely recommend this dealership to friends and family. More

I have very satisfying experience Thank you!!!! Wonderful experience!!! I be more than happy to recommend this dealership to my friends 👫 I went through vey quick and pleasant experience Thank Wonderful experience!!! I be more than happy to recommend this dealership to my friends 👫 I went through vey quick and pleasant experience Thank you!!!! Ps:This is only true honest experience More

Excellent customer service and overall satisfied The entire sales team was excellent in working hard to complete the process. The sales person, Frank Hubbard, was very attentive and has great custome The entire sales team was excellent in working hard to complete the process. The sales person, Frank Hubbard, was very attentive and has great customer service. I will recommend others to buy here. More

Wonderful Experience I truly love the brand Nissan, but was not happy with the past dealership. A friend recommended coming to Tri-State. I am glad I did, it was well wo I truly love the brand Nissan, but was not happy with the past dealership. A friend recommended coming to Tri-State. I am glad I did, it was well worth the drive. Excellent customer service, everyone I encountered in the dealership were very friendly and helpful. I give my experience a 10 and a 10 to Eric Thomas the sales consultant I worked with. More

Great deal, smooth transaction! Alexa Jordan helped us find the car that was just right for us! She helped us get a great deal! She was friendly, professional and really seem to work Alexa Jordan helped us find the car that was just right for us! She helped us get a great deal! She was friendly, professional and really seem to work to get our complete satisfaction! She is great!! More

For Sales only Went in there looking to trade a vehicle I just bought to get a bigger one. Due to some negative equity I doubted it would work. After spending some t Went in there looking to trade a vehicle I just bought to get a bigger one. Due to some negative equity I doubted it would work. After spending some time there and going over things I went back the next day after Wendy Conlon called me back. We did go back and forth a bit negotiating but I feel in the end I got a great deal with a new truck. Wendy was very patient, not pushy, and professional. The best thing was she didn’t ask me to give her a great review like so many do. Only issue was I think the truck could have been a little cleaner on delivery. My wife has used their service department for regular maintenance and have not had a problem. I recommend you ask for Wendy Conlon at Tri State Nissan if your in the market for a new or used vehicle. More

Great SalesPerson and Experience My first time buying from Tri State Nissan and it was smooth and easy. The Salesman Zack Rivenbark was wonderful. He was very thorough and kind. He to My first time buying from Tri State Nissan and it was smooth and easy. The Salesman Zack Rivenbark was wonderful. He was very thorough and kind. He took his time and went the extra mile for me. I would recommend him to anyone looking to buy a new or used vehicle. Thank you Zack for making this a wonderful experience. Tri State Nissan went above and beyond to get me into my new vehicle. Thank you all. I love it. More

Great experience all around I have been bringing my Nissan Rouge to Tri-State Nissan since I bought it. I have always had a great experience. The lounge is welcoming and I trust I have been bringing my Nissan Rouge to Tri-State Nissan since I bought it. I have always had a great experience. The lounge is welcoming and I trust the service men. More

"Lifetime" Experience This is for sales and service. I purchased my 2008 Exterra NEW from them with a lifetime tires and Gold membership. I only bought the vehicle new to This is for sales and service. I purchased my 2008 Exterra NEW from them with a lifetime tires and Gold membership. I only bought the vehicle new to transport my father to the doctors. Needless to say, I didnt drive it much for the first several years. I took the vehicle in because of a puddle on my garage floor after a recent oil change at their facility. They found no leak so I took it to a friend for a second opinion. He walked me through what had happened. The rear end fluid had leaked out. The leak was more than obvious. Did they even look? the paper said they did. I recently went in for an oil change and asked for a 'tire rotation and balance'. (it could void the warranty) They told me it would be over $120.00 for the oil change because they have not been charging me for the $80 additive. WHAT? The additive costs $10 at your local automotive store. The also returned the vehicle to me without balancing. I drove over 1200 miles wonder xxx. I took it back and they said they would fix it for $48 for a tire rotation and balance. Whats really superb is that the 'courtesy inspection' indicated I needed a interior micro air filter. That's funny. I just replaced it last week. I really don't think they look at anything. If the car is under warranty and they cant make money, they will not prey on you. Funny thing. They said my Gold membership ended at 60 months. I didn't see that in my contract as well as the Tires for Life. Maybe the Virginia Attorney General can weigh in on this? I wonder what the engine carbon removal service is anyway? Needless to say I like my new FORD More