Tri State Nissan

Fantastic team!! Fantastic teamwork! Everyone worked hard to make sure I got the car I wanted and at a reasonable and affordable payment.. I love my new car and will d Fantastic teamwork! Everyone worked hard to make sure I got the car I wanted and at a reasonable and affordable payment.. I love my new car and will definitely be a returning buyer!! More

I've got the car I wanted Great dealership. Great dealer. I walked into Tristate Nissan arround 4:30 pm, by 7:15pm I was back home with my brand new Nissan Rogue. It was that e Great dealership. Great dealer. I walked into Tristate Nissan arround 4:30 pm, by 7:15pm I was back home with my brand new Nissan Rogue. It was that easy! More

Never considered a Nissan I went into the dealership because my husband suggested a Nissan. The sales people were straight forward with the numbers and not pushy throughout th I went into the dealership because my husband suggested a Nissan. The sales people were straight forward with the numbers and not pushy throughout the process. Tried several other makes and models, but came back Rogue had all the bells and whistles. More

Purchased a new Murano I have never owned a Nissan before. What sold me on this dealership was the customer service. Eric was my salesman. He was very knowledgeable, pers I have never owned a Nissan before. What sold me on this dealership was the customer service. Eric was my salesman. He was very knowledgeable, personable, and he made me feel like I was his only customer. All my phone calls were returned promptly. I would highly recommend this dealership! More

Great Experience!! I worked with Brian Nieves and Tony Abuassi on the purchase of my 2015 Nissan Murano, and I have to say they were incredibly easy to work with. This i I worked with Brian Nieves and Tony Abuassi on the purchase of my 2015 Nissan Murano, and I have to say they were incredibly easy to work with. This is the 4th Nissan that I have purchased, and I am very happy that I choose Tri State Nissan to buy from. They were very honest, and straight-forward with me throughout the entire process. I never felt pressured or rushed. When I was ready to buy, the process was quick and painless. They had me in and out of the dealership in no time at all. If you are considering buying a Nissan, you have found the best dealership in the area, More

Waste of time Would not recommend this place. I had a bad experience 2 years ago with Tri-State and decided to give them a second chance. I was trying to trade Would not recommend this place. I had a bad experience 2 years ago with Tri-State and decided to give them a second chance. I was trying to trade in my truck to purchase a Titan and got Steve. Steve emailed me to get my information and requested me to call him, which I did, then stated he call me back with more information. After 5 hours had passed, still no phone call. So I called Steve and he acted like he didn't even know me or even remembered talking to me. But yet then requested more information about my trade and what I was looking for. Three days go by and still no word from Steve. So I called again, and for the second time he acted like he didn't know who I was and did not even work on my questions/information I sent to him. He said he was "busy" and hadn't got a chance to work on it but would get on it right away. He actually called me back within an hour, even knew my name for once, didn't answer any of my questions that I asked him and proceeded to try to talk me into coming into the dealership prior to getting my answers. I told him that I wanted my questions answered prior to coming on due to having to wait over an hour my last visit to get my vehicle appraised and ended up leaving due to them not appraising it yet within the hour period. His response "we have customers come in here that waste our time." Excellent customer service Steve. You've lost my business and I will make sure everyone knows about my interactions with your dealership. More

Amazing service Alan and Joseph were AWESOME! We were able to trade 2 cars in, get 2 new ones and lower our payments! Plus the service was amazing from the moment w Alan and Joseph were AWESOME! We were able to trade 2 cars in, get 2 new ones and lower our payments! Plus the service was amazing from the moment we walked into the dealership until We left! Above and beyond is all I can say! I would recommend Tri State anytime! More

Fantastic Service and Products We worked with Wayne, and were very pleased with the service. We told him exactly what we wanted, and not only did Wayne deliver, but he went above a We worked with Wayne, and were very pleased with the service. We told him exactly what we wanted, and not only did Wayne deliver, but he went above and beyond what we expected. We would definitely recommend Tri-State Nissan to our friends, not only because Nissan is a top notch product (we LOVE our Sentra) but because the customer service at their Winchester, VA location was phenomenal. We will definitely return for our next vehicle ! More

Craig always delivers! Yet again i was beyond impressed with the service department. Craig responded to my inquiry immediately. As always checked for any bonus points or c Yet again i was beyond impressed with the service department. Craig responded to my inquiry immediately. As always checked for any bonus points or credits i had on my account and applied them appropriately. HECK HE EVEN CHECKED TO SEE IF THERE WERE ANY B8KE TRAILS NEAR BY SO I COULD GO FOR A BIKE RIDE QHILE WAITING FOR MY CAR TO BE SERVICED! That is beyond the normal or expected level of service. Thanks again craig! Truly a rock star in service and hospitality. Also the techs and detail folks did a amazing job. Car looks and runs great thanks to those that never get named. You are also appreciated! Joe More

the best is later when I bought the car I , the buying process was too long,.but the dealership has made up for that with their other services they provide. when I bought the car I , the buying process was too long,.but the dealership has made up for that with their other services they provide. More