Tri State Nissan

This is my second new car from TriState. Easy, smooth process. As in all purchases, suggest you have your research done first before going to the dealership. If you show you know what the true value of t process. As in all purchases, suggest you have your research done first before going to the dealership. If you show you know what the true value of the vehicle is and are reasonable about your negotiations, your deal will just fly through the process. Made my deal over the phone since I had a week of due diligence concluded and several dealer quotes already for both the car I wanted to purchase and my trade-in. New what I felt was fair price for new vehicle and range of what dealerships were offering for my trade sight seen. Made deal on phone, went to dealership next AM to have dealer confirm value of my vehicle (15 min), firmed up numbers quoted from previous evening (5 min), test drove vehicle (15 min), concluded paper work (30 min), waited for a little for vehicle prep (20 min, super black a pain to get perfect) and out the door. No additional pressure just professional service. The finance person usually responsible to pressure you into buying all the extra services in most dealerships were refreshingly friendly. Cathy, finance manager, explained services and didn't continue high pressure sale of services when I declined. As mentioned, this is my second vehicle with TriState and if you're an informed buyer you can get a great deal from them along with top notch service throughout the purchase process. Rusty was very knowledgeable about the Murano I purchased and about the Nissan line in entirety. Dealt with Brian Nieves 4 years back and he was a very pleasant sales experience as well. Keep up the good work guys & gals and thanks for an easy, low pressure, no bull sales experience. More

I was very pleased to purchase my first Nissan at Tri-State Nissan on Friday, August 10,2012. I received excellent customer service from Rusty Moorehouse. I had visited this location about 2 weeks Tri-State Nissan on Friday, August 10,2012. I received excellent customer service from Rusty Moorehouse. I had visited this location about 2 weeks earlier to look at a used SUV on the lot when Rusty approached me. He asked if I was trading up, I was driving a 2003 Jeep Liberty. I told him I was interested in the Jeep product. He asked if I had considered the Nissan SUV/Crossovers. I told him I was not familiar with the Nissan vehicles, and proceeded to take me over to the vehicles. He went over The Juke and all of the features as well as the Rogue. I had informed Rusty that I needed 4 wheel drive and the best gas mileage. I don't him I would think about the information he had provided me. I went back to the dealership on Thursday, August 9th and asked if I could test drive the Juke and the Rogue. I drove them both and feel in love with the Juke. It had all the features I needed. Rusty was very thorough in going over all the options and showing me all the features. He a long with The Manager and Finance Department were excellent and I will tell anyone that interested in buying a vehicle to check out Rusty at Tri-State Nissan. More

The whole experience was great I did not feel pressured and they were willing to deal with my finance limitations and my old clunker which I wanted to get rid in a timely manner They answered my questions and they were willing to deal with my finance limitations and my old clunker which I wanted to get rid in a timely manner They answered my questions and addressed my concerns I would recommend this dealership to family or a friend. Love my new car!! More

The dealership was very clean and a friendly environment. Troy Jackson was the best salesman I've dealt with in a long time! He was pleasant and very patient. He listen to my needs and wants and provided me Troy Jackson was the best salesman I've dealt with in a long time! He was pleasant and very patient. He listen to my needs and wants and provided me with the perfect car with a great deal! I love my 2012 maxima! I will continue to deal with Tri state Nissan and Troy Jackson for the lifetime of buying vehicles! More

Love my used 2011 Murano! I went to Tri-State before I Love my used 2011 Murano! I went to Tri-State before I purchased from another car lot just to make sure they didn't have something competitive. Wo Love my used 2011 Murano! I went to Tri-State before I purchased from another car lot just to make sure they didn't have something competitive. Wow! I found out I could almost get a new car for what I was about to pay for a used car, though missing a few "bells and whistles" for my budget! They best thing was Troy Jackson searched local inventory and was able to find me exactly what I wanted with less mileage and less cost---saved almost $4K than the same thing I almost bought elsewhere!!!! Plus I get new tires for life with mounting and balancing! Woot Woot! Flawless transaction from start to finish. Outstanding customer service by everyone we met. The facility is clean and welcoming. Looking forward to my future with Tri-state. More

This is our 2nd car we have purchased from Daniel Charles at Tri-State in 3 days!!! We found Daniel to be very friendly, knowledgable, and personable. Daniely truely made the purchasing experience a pleasant at Tri-State in 3 days!!! We found Daniel to be very friendly, knowledgable, and personable. Daniely truely made the purchasing experience a pleasant one; more importantly, a friendly experience. In addition to Daniel, we worked with Kathy Fritzges on the financing with both of our new car purchases. However, Kathy went above and beyond the call of duty with the purchase of our 2012 Altima. We settled on the car late in the day when most banks were closed, so we were left with a high interest rate. The next business morning, Kathy shopped our loan and found one that was more beneficial to this family of five with an additional savings of $30 per month. We are a middle income family where we have to live on a budget and Kathy's thoughtfulness and consideration meant more than words can express. Due to the great experiences dealing with Daniel and Kathy, we will be a repeat customer of Tri-State, and will glady recommend them to our friends and family!!! Thank you, Mary Pritt More

I have to say, this was only my second car purchase, both through Tri-State Nissan. But this was easily not just the best experience I've had at a car dealership, but with any buying experience, retail or ot through Tri-State Nissan. But this was easily not just the best experience I've had at a car dealership, but with any buying experience, retail or otherwise. Troy "Heavy" Jackson recognized my family from a previous visit, and I was easily able to relay the type of vehicle I was interested in, and Troy steered me in the direction of a 2012 Sentra. As it turns out, that was exactly what I wanted. And then when it came to the final evaluation, signatures and agreements, Cathy Fritzges was a pleasure to deal with. So Tri-State truly did get a "customer for life", and I especially thank Troy again for working with me, understanding my limits and allowing me to get a vehicle I'm going to treasure for years. Thank you Tri-State! More

I walked in to Tri State Nissan with a good idea what I was looking for, but after I test drove the truck that I purchased. Daniel Nelson gave me a price I could not refuse!!! It was a great experence!!! was looking for, but after I test drove the truck that I purchased. Daniel Nelson gave me a price I could not refuse!!! It was a great experence!!! More

These guys made the impossible possible! They exceeded their responsibilities to customer service. This is hands down the only place to buy a car ! I have owned multiple Nissan autos back to back. I work their responsibilities to customer service. This is hands down the only place to buy a car ! I have owned multiple Nissan autos back to back. I work hard and play harder and the xterra takes all the abuse I can throw at it and keep ticking like a timex!if you live in northern va it's worth the drive to visit the folks at Tri-State Nissan to get the best deal and and the friendliest service! Hooray!! More

Russell and David are the best. They always are able to come through and get me what I want. Great customer skills and easy to work with. Always accommodating! come through and get me what I want. Great customer skills and easy to work with. Always accommodating! More