Tri State Nissan

Claire was great and overall it was a good experience, but I have to admit that the finance section needs a lot of work. We decided to buy the car early on and it took more than two hours to complete deal but I have to admit that the finance section needs a lot of work. We decided to buy the car early on and it took more than two hours to complete deal with paper signing, etc. We weren't even financing, but trading in one car and paying the rest with a check. That, coupled with the excessively long sales pitch to add on more warranty, dent protection, etc., left us a bit put out. Our last three cars have been bought from Kern Toyota in Winchester. Each trip to the "signing room" lasted about ten minutes. When I expressed amazement at the quickness of the transaction to the financial officer after the first car, he said to me, "Did you really want me to sell you the rustproofing and dent protection?" The sales end of the transaction, particularly Claire, was great. I'd recommend Tri-State to friends with the warning that they'd better make sure they have all day (we got there at 2 pm and didn't leave until a little after 7 pm...this after I spent an hour there the week before test driving and deciding to buy the car...we didn't even test drive it the day we bought it!) available to buy a car there. More

Very Friendly service Great prices Greater people. Made me feel comfortble and the sale staff was very informative about the vehicles wich was a very nice change. I Will be back again. me feel comfortble and the sale staff was very informative about the vehicles wich was a very nice change. I Will be back again. More

GREAT SALES FORCE! GREAT VEHICLES! GREAT EXPERIENCE! Highly recommend anyone that is looking for a dependable vehicle to check out a Nissan. Also, no other dealership has the selection, service, and dea Highly recommend anyone that is looking for a dependable vehicle to check out a Nissan. Also, no other dealership has the selection, service, and deals that Tri-State Nissan has. Claire Carlson was great to work with. Told her what we wanted and what we wanted to pay. She did everything that it took to allow us to get the price we wanted. Thanks again to the entire staff for all that each of you do. More

What friendly dealership this the second new nissan i have brought.I had a budget a Brian worked the deal and got it done,i will be tri-state nissan customer for life! have brought.I had a budget a Brian worked the deal and got it done,i will be tri-state nissan customer for life! More

Rusty Moorehouse and the team were determined to give me the terms I needed in my trade in. They worked with me to ensure the price was within my budget, which was very tight, while still enabling that I pu the terms I needed in my trade in. They worked with me to ensure the price was within my budget, which was very tight, while still enabling that I purchased a car that met my needs for amenities, along with aesthetics and comfort. Thanks Rusty and Tri State Nissan - you are professional, courtious, honest and willing to work. More

They gave us a great customer service experience. They stayed with us until 10pm. Mr. Linaweaver is a good salesman and very friendly. I would like to recommend this dealership. stayed with us until 10pm. Mr. Linaweaver is a good salesman and very friendly. I would like to recommend this dealership. More

My husband and I wanted to look at three different vehicles before making a decision. We had done our homework of the vehicles, knew we probably wanted to buy from Tri-State because we've purchased p vehicles before making a decision. We had done our homework of the vehicles, knew we probably wanted to buy from Tri-State because we've purchased previous vehicles from them, but we didn't have a salesperson in mind. James Watkins approached us shortly after we began looking at vehicles on the lot. He worked with us until we made a decision--he was patient and provided pertinent information and answers to all of our questions, but didn't try a "hard sell" which both of us dislike. When we decided on the vehicle, he got us what we believe is a great price. James has a great demeanor--he is friendly, courteous, and professional. He and all of the employees with whom we had interactions made the buying experience a painless one (except for the payments, that is). I'd highly recommend Tri-State and James when you're looking to buy a new (or previously owned) vehicle. More

Repairs were completed timely, but most important, a loaner car was available and waiting for me when I arrived. This is the most important issue because it is VERY difficult to get time off in order t loaner car was available and waiting for me when I arrived. This is the most important issue because it is VERY difficult to get time off in order to service my vehicle. More

First visit to this dealership and we will be back when in the market for another car. Very friendly and personable staff with a great knowledge of the vehicle we were test driving. All the staff we worked in the market for another car. Very friendly and personable staff with a great knowledge of the vehicle we were test driving. All the staff we worked with (Brian, DJ and Heather) were very professional in everything they did with us. I have always hated the new car buying experience of haggeling over price, trade-ins and financing but there was a greatly reduced amount of this at this dealership. Hats off to manager David in having a great staff. More