Tri State Nissan - Service Center

I arrived and was welcomed by Joshua. He was polite and extremely helpful. Drop off and pick up went smoothly. When I arrived for pick up Joshua greeted me and explained what was d He was polite and extremely helpful. Drop off and pick up went smoothly. When I arrived for pick up Joshua greeted me and explained what was done ti my vehicle on the walk back to the billing counter. My family has been buying vehicles from here for mire than 25 years and will be returning to get another one. More

I have always received great service from their service department. Everyone is always courteous and willing to address any issues I have with my vehicle. They go the extra mile and the extended hours offe department. Everyone is always courteous and willing to address any issues I have with my vehicle. They go the extra mile and the extended hours offered every day during the week and on Saturdays is amazing. The owners make sure to meet the needs of their customers by the hours of operation and the accommodations in the customer lounge while you wait. I recommend them to my family and friends. More

L Tri-State Nissan was very fast and efficient at getting my vehicle in for its oil change. The entire staff was very friendly and helpful my vehicle in for its oil change. The entire staff was very friendly and helpful More

Professional and courteous service. You feel at home and well taken care of by everyone at Tri-State. You feel at home and well taken care of by everyone at Tri-State. More

The best place to go for any work done on any car Bob in service was the best service was the best More

They were very friendly & professional and I was surprised that they finished my state inspection in record time. surprised that they finished my state inspection in record time. More

Always have excellent experience with the shop, get in right in and out. Very thorough and always helpful with any questions or concerns I may have. Thanks team! right in and out. Very thorough and always helpful with any questions or concerns I may have. Thanks team! More

Great service with knowledgeable staff helping from the time I dropped off the car, keeping me updated through the process and then checking out. time I dropped off the car, keeping me updated through the process and then checking out. More

I went for my complimentary maintenance, and last time was told my oil change was recommended at another 5K miles (I was at 12K), when it’s synthetic oil and was told by the dealership I purchased it at t was told my oil change was recommended at another 5K miles (I was at 12K), when it’s synthetic oil and was told by the dealership I purchased it at that I can go up to 10K miles. They changed the sticker. Today I go in, and I explain to Kevin (the service representative) who was fantastic and the only reason for 2 stars. He agrees to do the sticker for at least 7K miles. The sticker gets printed wrong - no biggie. I ask another representative for a new sticker and he tells me that they recommend 5K miles (which defeats the purpose of paying for synthetic IF I had been paying for it to go just as often) and then tells me that no, they cannot reprint the stickers. I tell him that the one other man did last time, so I was blatantly lied to, and then Kevin reprinted the sticker for me. To me, asking customers to come just as often for twice the price when synthetic is meant for you to go longer because it burns cleaner reads of a scam to make more money off customers who do not know any better. More

When I pulled up to service section to get an oil change, they took me right. Not a long wait, I didn’t catch his name, but the guy that took care of me was SUPER NICE! they took me right. Not a long wait, I didn’t catch his name, but the guy that took care of me was SUPER NICE! More