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Tri State Nissan - Service Center

Winchester, VA

4.7
367 Reviews

367 Reviews of Tri State Nissan - Service Center

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January 19, 2023

The work I needed to get done was warranty related. I had to order two parts and they came in at a reasonable time. The parts were also installed by this dealership and they did an excellent job. More

by vhecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A female with long brunette hair
Jan 24, 2023 -

Tri State Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Tri-State Nissan! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tri-State Nissan!

April 26, 2022

Ridge! The guy understands customer service. He is now my go to guy in the service department. He found a part for me that I had been trying to get for More

by Joe becker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ridge
Apr 30, 2022 -

Tri State Nissan responded

Hi Joe Becker, we are very happy to have provided you with such a positive experience!

Oct 20, 2022 -

Tri State Nissan responded

We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will do everything in our power to make certain every single visit is equally delightful. Looking forward to your next visit.

March 14, 2021

Thank you Kevin and Todd! Excellent service and great communication amongst us! Tri state Nissan continues to be above the rest of their competition. Shaun More

by stimot19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
Mar 15, 2021 -

Tri State Nissan responded

Yay! We're so glad to hear Kevin and Todd did such a great job, Shaun! We appreciate your feedback and look forward to seeing you next time! - Tri-State Nissan

March 09, 2021

Kevin has been our mainstay at Tri State Nissan for years. He is the essence of professionalism, congeniality and practical knowledge. Kevin anticipates the needs of each of our vehicles and remember More

by Kerrydancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Tri State Nissan responded

Wow! Thank you for this awesome feedback! We're certainly lucky to have Kevin on the Tri-State Nissan team and we're so glad to hear you can always count on him. We'll pass along this great review to him, he'll be thrilled to hear it!

March 09, 2021

Very friendly and courteous. Went over everything my car needed and when my car was due next service. Answered all concerns and questions I had with upcoming services. Great guy! More

by Jim_white2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
Mar 09, 2021 -

Tri State Nissan responded

Thank you for the positive feedback about your recent visit to Tri-State Nissan, Jim!

March 07, 2021

I pull at the gate for customer service. Tyler came to me very nice and polite, ask me what I needed. I had done on my vehicle oil change and Inspection. Took only two hours and was very quick service for a More

by chicasjc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 09, 2021 -

Tri State Nissan responded

Thanks for choosing Tri-State Nissan for your service needs! We're glad Tim could take care of you. See you next time!

March 05, 2021

Every employee I encountered at Tri State Nissan was very kind and welcoming. Martin was very professional and took excellent care of me today. Thanks More

by Tennialeftwich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin
Mar 05, 2021 -

Tri State Nissan responded

Reviews like this one make our day! Thanks from the Tri-State Nissan team!

March 04, 2021

I have had my Nissan 2015 Altima serviced at this dealership since I purchased my car there. The service department is well trained. I will continue to have my vehicle serviced here More

by manny338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
Mar 04, 2021 -

Tri State Nissan responded

Thank you for your loyal business with us at Tri-State Nissan! It's always our pleasure to service your vehicle! We'll see you next time!

March 04, 2021

I always appreciate the service and customer service from Nissan. I also appreciate the discount. I’ve been a customer for years and I’ve never had a problem or poor service. More

by ecaz03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
Mar 05, 2021 -

Tri State Nissan responded

Thank you for your years of business with us at Tri-State Nissan! It's always our pleasure to take care of you.

March 04, 2021

The service is outstanding! My vehicle was very promptly taken in. The service advisor came out to fully explain all recommendations providing a price quote before any work was performed. More

by jewles1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Marshall, Matt Keenan
Mar 04, 2021 -

Tri State Nissan responded

It was our pleasure to take care of you! Thank you for choosing Tri-State Nissan, we appreciate your positive feedback!

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