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Tri State Nissan - Service Center

Winchester, VA

4.7
368 Reviews
Call Service Center (540) 667-6800

368 Reviews of Tri State Nissan - Service Center

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August 09, 2024

Tri-State Nissan and Kevin Riggleman (as well as the technician) had worked tirelessly on my vehicle with quick turning around and about 3 days late into the evening to help ensure that I was not strand More

by HWRDCRL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Tri State Nissan responded

Wow, thank you for the amazing review!! Kevin and our team want to give you the best service because we care about you. I'm so pumped you were able to leave with a working vehicle and see our employee's dedication first-hand. If your vehicles ever hiccup, you know who to call.

August 07, 2024

Skylar Warner is a 5 star+ I like the way she explained everything to me. More

by MRBROWN245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Tri State Nissan responded

Thanks for the wonderful five-star review!! Tri-State Nissan is a 5 star + only store, and I'm thrilled that Skyler made everything great for you! She's a 5+ rock star, and if you ever need another checkup, you know who to call!

July 24, 2024

Was very courteous and professional. Had no wait time. Came back in a quick turnaround and discussed the issue and ordered the part and was on my way. More

by mapaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2024 -

Tri State Nissan responded

Thank you for your awesome review! I'm excited that everything was exactly the way you wanted. We enjoy you coming, but we don't want to keep you from your amazing schedule! Have a fantastic summer, and we'll see you soon!

July 22, 2024

Nice service, very accommodating, and knowledgeable. Reprogrammed key fobs. Quick and efficient appreciated the work. More

by crystal_robinson2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Tri State Nissan responded

Thank you for your five-star rating! I'm happy we got those fobs reprogrammed for ya, and that you found our work absolutely excellent! We're crystal clear about our transparency, and we want you to have the best service possible. Have an amazing day, and we'll see you soon.

June 30, 2024

Efficient service. Complete oil change and tire rotation on an hour. It’s worth my hour drive to get there. More

by amgutteridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Tri State Nissan responded

Thank you for the awesome review! I'm so glad that everything was worth your drive! If you ever come back, we'll make sure each drive is more worth it than the one before. Have a great day!

June 29, 2024

It's nice to see familiar faces even when it's been a while between service. More

by ONEQUILTINGRANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Tri State Nissan responded

Thank you for the great review! Our Tri-State Nissan family likes to extend their joy to everyone, and make you feel a part of our family! We were glad to see you, and we hope you have a fantastic day!

June 16, 2024

wasn't happy with having to replace a wheel my expense especially when my wheel warranty just expired in February. More

by schradertw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Tri State Nissan responded

Thank you for your review! I hope you have a great week, and we'll see you soon..

June 13, 2024

Went in for an oil change and rotation. Staff provided notice for upcoming services without incessantly pushing for it. More

by AGLDN2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Tri State Nissan responded

Thank you for your rating! We don't like pushy either, so I'm happy we gave you some great, smooth service. Have a fantastic day, and we'll see you soon!

June 11, 2024

Great service. Skyler was always making me aware of how long it would be and if anything else was needed. More

by kerry0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Tri State Nissan responded

Thank you for your amazing review!! I'm so glad that everything went well! Skyler is awesome, and I'm happy she represented us well by providing excellent communication and service. We'll see you soon, and have a wonderful day!

June 07, 2024

Impressed after 17 years I have received my first military discount, thank you Callie. I have been coming by so long that I feel at home working with the service department. Quality work, good commun More

by aqst2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie
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Jun 10, 2024 -

Tri State Nissan responded

Thank you for the awesome review! I'm so excited that you can call us your second home. And this home definitely has a heart! So stop by for a visit, repair, or anything else if you need to relax. Have an awesome day, and we'll see you soon!

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